Heritage Village Nursing Home

To go along with its strong overall grade, we gave this nursing home an A+ for our long-term care rating. Nursing homes that do well in long-term care typically provide residents with better supervision and stay on top of routine healthcare services. On top of considering the quantity of care provided by nurses and other staff, we analyzed the percentage of residents vaccinated against pneumonia. This nursing home provided the vaccine to 100 percent of its residents. Vaccines are critical to keeping patients out of the hospital. Lastly, this place was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Adding to its impressive profile, this nursing home also performed at a high level in the area of inspections. In fact, it earned a nearly flawless inspection report this year. As a result, it earned one of our best grades in that area with a score of A. Arguably the most significant factor we look at in determining our inspection grades is deficiencies. Deficiencies are found on a nursing home's inspection reports. Nursing homes with higher grades in this area most likely avoided the more severe deficiencies involving patient abuse or death. This facility received 3 deficiencies on its inspection report, but fortunately none were considered to be severe deficiencies. This tells you that the inspectors did not consider any of the deficiencies to pose an immediate threat to resident safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

The next highest grade we gave this nursing home came in the category of nursing, where we gave it a grade of C. This wasn't quite as good as some of its other scores, but a grade in this range is not the end of the world. Our nursing grade considers a host of factors. The most heavily weighted factor is the amount of time nurses spend with patients. This facility provided just 0.4 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this nursing home surprisingly fared better in some of the quality measures we assessed. It performed well in terms of minimizing its residents' major falls and pressure ulcers. Many consider these areas to be good measures of the quality of nursing care. In some cases, the quality of nursing care is every bit as important as the number of hours of care offered.

This nursing home's weakest category was short-term care, which is the last category we assessed. For this area, we awarded this nursing home a grade of D. In the category of short-term care, we attempt to evaluate indicators of a facility's rehabilitation. We assess a nursing home's skilled nursing services, such as those performed by registered nurses and physical, occupational and other therapists. We found that this nursing home was below average in multiple staffing areas we looked at. The facility offered fewer registered nurse and physical therapist hours per patient than most other nursing homes. Lastly, we assessed the percentage of residents who were able to return to the community from this facility. We found that just 0 percent of this facility's patients returned home.