Heritage Place: Nursing Home OverviewSkip to content

Heritage Place

  • Nursing Home
  • Adult Day Care

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: B
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Heritage Place's website

171 Heritage Way,
Kalispell MT 59901

(406) 755-0800

55.78% estimated occupancy 1

Heritage Place is a large nursing home located in Kalispell, Montana. We awarded this facility an overall grade of B. A score in this range requires respectable marks in most areas. At the end of the day, this facility is a solid choice for quite a few people. Fortunately, this place did not have any poor grades in any of the major categories. Additional information about these categories is available below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Audiology

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
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Facility Inspections

Grade: A

On top of receiving a strong overall score, this place also earned top notch inspections in recent years. We awarded it one of our best grades in that category, with a grade of A. Our inspection grades are based on several items found on the a nursing home's recent inspection reports. Facilities that excel in this category tend to have very few deficiencies on their reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with risks to patient safety. This particular nursing home received 7 deficiencies on its inspection report. Overall, this is still a good inspection report, but we'd always recommend looking into any deficiencies you find troubling.

Short-term Care Quality

Grade: B

Another quality feature for this facility is that it was given an above average short-term care score. Indeed, this wound up being its second best category score. In this category, we awarded this nursing home a B. In computing these short-term care grades, we analyze the nursing home's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. Our purpose is to create a scale for comparing the rehabilitation services of different nursing homes. Fortunately, it appear that this nursing home employs registered nurses. Not all facilities employs these skilled professionals. On the other hand, according to the information this nursing home provided, they do not appear to employ physical therapists. The last measure we looked at in this category is the percentage of residents who were able to leave the nursing home and return to the community. We discovered that 5.3 percent of this nursing home's patients were able to return home.

Nurse Quality

Grade: B-minus

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. This wasn't quite on par with some of its other category grades mentioned above. Our nursing score considers a number of factors. The most important variable is the number of hours nurses spend with patients. This place provides 0.3 hours of nursing care per resident daily. This is a lower figure than we were hoping for. Finally, nursing scores also factor in quality-based assessments, such as avoiding major falls. Despite not having the highest total nursing hours, this nursing home actually performed admirably in the metric of preventing major falls. This is often a good indicator that a facility has sufficient quality controls in place. Some falls could be avoided if a facility provides enough nurses to assist its residents.

Long-term Care Quality

Grade: C

The final category we rated is long-term care. This facility was awarded a grade of C in the area. If you are seeking services other than short-term rehabilitation, you should take a close look at long-term care grades. Once we assessed the volume of care provided by nurses aids and other staff, we then looked at the facility's vaccination statistics. We were optimistic to discover that this facility vaccinated 95.28796 percent of its patients against pneumonia. This facility also excelled at keeping its patients out of the hospital. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Place Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Place, 13.87% of Patients had Pressure Ulcers

This indicates the percent of patients that sustained a pressure ulcer. Pressure ulcers, which are also known as bed sores, are often the result of residents not being moved frequently enough. Better nursing protocols can limit the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B-minus

In Heritage Place, 4.19% of Patients had Serious Falls

This indicates the percentage of residents that suffered from a major fall. Falls resulting in severe injury are routinely the result of lower levels of patient supervision. More supervision limits the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: C

In Heritage Place, 3.72% of Patients had UTIs

This indicates the percent of residents that suffered from a urinary tract infection. These infections may be linked to poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Place, 20.54% of Patients use Anti-Psychotic Medication

This tells you the percent of residents who were given antipsychotic medications. These drugs may be used to treat several conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Place, 20.54% of Patients use Anti-Anxiety Medication

This is the percentage of patients who were given antianxiety medications. These medications are generally used to treat patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B

In Heritage Place, 2.72% of Patients

This metric measures the percent of long-term stay patients showing depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In Heritage Place, 97.64% of Patients

This tells you the percent of patients who were given the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: B-minus

In Heritage Place, 16.02% of Patients

This datapoint measures the percentage of long-term stay residents who needed more assistance with activities of daily living over time. ADL's include activities such as moving around and using the bathroom. Many argue this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: A-minus

In Heritage Place, 21.29% of Residents

This metric tracks the percentage of long-term residents that maintained mobility.

Hospitalizations

Grade: B

In Heritage Place, 0.01 Hospitalizations per 1,000 resident days

This metric tracks the number of hospitalizations per thousand days of patient care. Staying out of the hospital is critical to the physical health of nursing home patients.

Short-term Care: Rehospitalizations

Grade: C

In Heritage Place, 21.29% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per 1,000 days of short-term patient care. There is a correlation between keeping patients out of the hospital and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: A

In Heritage Place, 5.38% of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Heritage Place, 64.35% of Resident

This tells you the percent of short-term patients that saw functional improvements, such as enhanced ability to perform activities of daily living.

Nearby Hospitals

  • Kalispell Regional Medical CenterAcute Care Hospitals 0.22 miles away310 Sunnyview Lane Kalispell Montana 59901Voluntary non-profit - Private(406) 752-5111
  • North Valley HospitalCritical Access Hospitals 11.3 miles away1600 Hospital Way Whitefish Montana 59937Voluntary non-profit - Private(406) 863-3550

Nearby Dialysis

  • Dci Kalispell0.25 miles away135 Commons Way Kalispell Montana 59901Dialysis Stations: 16 (406) 756-5565