Heritage Place: Nursing Home OverviewSkip to content

Heritage Place

  • Nursing Home
  • Adult Day Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
Oct 18: FNov 18: FDec 18: FJan 19: DFeb 19: DMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: B-Apr 22: CMay 22: CJun 22: CAug 22: BSep 22: BOct 22: BNov 22: BJan 23: B+Feb 23: B+Mar 23: BApr 23: BJun 23: BJul 23: B-Aug 23: B-Sep 23: DOct 23: CNov 23: D
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Heritage Place's website

171 Heritage Way,
Kalispell MT 59901

(406) 755-0800

45.35% estimated occupancy 1

Heritage Place is a large nursing home located in Kalispell, Montana. We awarded this facility an overall grade of D. A score in this range typically indicates a few concerning datapoints. Kalispell received a city grade of B+, so there are other options in the city worth looking at. If you aren't deterred by this facility's profile, you can continue reading to find out about its category scores. Inspection reports are discussed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Audiology

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B

Although we didn't give this facility a good overall score, we did give it a strong grade in the area of inspections, where it earned a B. Perhaps the most important factor we look at in computing our inspection scores is deficiencies. These deficiencies are found on a facility's recent inspection reports. It is generally in your best interest to avoid nursing homes that had too many deficiencies. This particular nursing home received 7 deficiencies on its inspection report. Overall, this is still a solid inspection report, but we'd always recommend looking into any deficiencies you find troubling.

Short-term Care Quality

Grade: B

This facility also was awarded a strong grade in our short-term care category. We gave this facility an above average grade of B in this category. In our short-term care rating, we attempt to craft a fair barometer for rehabilitation services. In this process, we assess the nursing home's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all facilities employs these types of nurses. On the other hand, according to the data this nursing home provided, they do not appear to employ physical therapists. The final metric we assessed in this area is the percentage of residents who were able to leave the nursing home and return home. We discovered that 0 percent of this facility's patients returned home.

Nurse Quality

Grade: B-minus

This nursing home actually received a decent grade in the area of nursing as well. We awarded it a grade of B- for that category, which is not a bad score. When computing our nursing grades, we analyze both the number of hours nurses spend with residents and the levels of licensure of those nurses. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this nursing home actually fared better in some of the quality-based metrics we looked at. It scored well when it comes to minimizing its residents' pressure ulcers and major falls.

Long-term Care Quality

Grade: F

The last area we scored is long-term care, where this facility was given a very poor grade in this category also. Unfortunately, we gave it an F in this category, which is obviously somewhat alarming. For long-term care residents, the nursing home's primary objective is to maintain patients' quality of life and keep them safe. In addition to assessing the quantity of care provided by nurses and other staff, we looked at the percentage of residents vaccinated for pneumonia. This nursing home provided the vaccine to 95.39749 percent of its residents. Surprisingly, this nursing home also fared well at keeping its patients out of the hospital. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days. Sadly, some of its other scores in the category were not as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Place Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Place, 15.34% of Patients had Pressure Ulcers

This statistic indicates the percent of long-term residents which are suffering from pressure ulcers . We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: B

In Heritage Place, 3.35% of Patients had Serious Falls

This indicates the percentage of residents that have had a major fall. Falls resulting in serious injury are considered to be a measure of the quality of nursing care at a nursing home. Falls are routinely caused by poor nursing care.

Minimizes Urinary Tract Infections

Grade: B

In Heritage Place, 1.69% of Patients had UTIs

This datapoint measures the percent of long-term stay residents that sustained a urinary tract infection. UTI's could be an indication of poor nursing care. Nevertheless, this metric may also be skewed for certain nursing homes due to varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Place, 20.44% of Patients use Anti-Psychotic Medication

This statistic is a measure of the percentage of long-term patients receiving antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to ensure these medications are being used appropriately. In limited cases, increased usage of these drugs may mean a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Heritage Place, 16.96% of Patients use Anti-Anxiety Medication

This statistic measures the percentage of long-term patients who are prescribed antianxiety medication. These medications are used to treat residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: B

In Heritage Place, 3.93% of Patients

This tells you the percentage of patients who are demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: B

In Heritage Place, 97.7% of Patients

This is the percent of residents that were administered the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: D

In Heritage Place, 22.02% of Patients

This is the percentage of residents who required more assistance with activities of daily living over time. Higher levels of needing for assistance with activities of daily living could be a sign of the erosion of a resident's well-being.

Ability to Keep Residents Mobile

Grade: A

In Heritage Place, 26.44% of Residents

This is the percentage of patients who were able to retain mobility over time. Retaining mobility can be a great sign for residents' health.

Hospitalizations

Grade: A

In Heritage Place, 0.01 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: D

In Heritage Place, 26.44% of Residents Rehospitalized

This is the number of times residents are rehospitalized per 1,000 days of short-term care. There is typically a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A-plus

In Heritage Place, 4.63% of Patients

This metric tracks the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Heritage Place, 66.05% of Resident

This datapoint is a measure of the percent of short-term stay patients that experienced functional improvements.

Nearby Hospitals

  • Kalispell Regional Medical CenterAcute Care Hospitals 0.22 miles away310 Sunnyview Lane Kalispell Montana 59901Voluntary non-profit - Private(406) 752-5111
  • North Valley HospitalCritical Access Hospitals 11.3 miles away1600 Hospital Way Whitefish Montana 59937Voluntary non-profit - Private(406) 863-3550

Nearby Dialysis

  • Dci Kalispell0.25 miles away135 Commons Way Kalispell Montana 59901Dialysis Stations: 16 (406) 756-5565

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=275025