Heritage Park Nursing Center: Nursing Home OverviewSkip to content

Heritage Park Nursing Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: A-minus
Oct 18: BNov 18: B+Dec 18: B+Jan 19: A-Feb 19: A-May 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: A-Mar 20: A-Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: A-Oct 20: ANov 20: AJan 21: AFeb 21: AMar 21: AApr 21: A-May 21: A-Jun 21: A-Jul 21: AAug 21: ASep 21: A+Oct 21: ANov 21: AJan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: B+Sep 22: B+Oct 22: A-Nov 22: A-Jan 23: A-Feb 23: A-Mar 23: A-Apr 23: A-Jun 23: A-Jul 23: A-Aug 23: A-Sep 23: A-Oct 23: A-Nov 23: A-
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Heritage Park Nursing Center's website

275 Garnet Way,
Upland CA 91786

(909) 949-4887

82.57% estimated occupancy 1

Heritage Park Nursing Center is located in Upland, California, a city with a total of 77,103 people. This facility received a first-rate overall grade of A-, resulting in it being the highest graded facility in the city. You simply can't do much better than this nursing home. This facility also received very consistent ratings in each of the major categories we assessed. Additional information about its category grades is available below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Speech Therapy
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Nutritional Counseling

Awards

Best Nursing Home in Upland, California badge

Best Nursing Home in Upland, California Awards 2020

Best Nursing Home in Upland, California badge

Best Nursing Home in Upland, California Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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July
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Facility Inspections

Grade: A

In addition to earning a quality overall grade, this facility also earned excellent government inspections in recent years. We gave it one of our best grades in that category, with an A. Arguably the most critical factor we look at in computing our inspection grades is deficiencies. These deficiencies are found on a facility's recent inspection reports. Nursing homes with better grades in this category most likely avoided the most severe deficiencies involving patient abuse or death. Although this nursing home had some deficiencies on its government inspection report, none were serious based on CMS' scale. We should note that deficiency-free inspections are uncommon in the industry.

Nurse Quality

Grade: B-plus

One of the other reasons we rated this facility so highly is that it received a very impressive nursing rating. Nursing proved to be its second best category grade. In that category, we awarded this nursing home an B+. Nursing ratings are mostly associated with the nursing home's nurse staffing. This nursing home averages 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can frequently be prevented if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: B-plus

Turning to our next category, this facility also earned a grade of B+ for its short-term care rating. This is an above average score in this category. In our short-term care assessment, we seek to craft a valuable measure for rehabilitation. In doing so, we look at a nursing home's scope of highly-skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. We were not able to locate information on registered nurse or physical therapy staffing for this nursing home. Lastly, we looked at the percentage of patients who were able to return to the community from this facility. We found that 5.2 percent of this nursing home's residents returned home.

Long-term Care Quality

Grade: B-plus

In our final area, we gave this facility a A for its long-term care score. This rounded out a very impressive profile. Facilities that receive this type of score in this category typically provide consistent 24/7 care to ensure patients are kept in good health. Once we assessed the volume of care provided by nurses and other staff, we next considered the nursing home's vaccination records. This nursing home vaccinated 100 percent of its residents against pneumonia. Vaccines are vital to keeping residents healthy. Finally, this nursing home was able to limit hospitalizations. It had only 0.03 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Park Nursing Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Heritage Park Nursing Center, 6.72% of Patients had Pressure Ulcers

This tells you the percentage of residents who have had a pressure ulcer. Pressure ulcers are considered by many experts to be a measure of the quality of nursing care . Pressure ulcers, which are also known as bed sores, are routinely the result of patients staying in one position for too long.

Minimizes Serious Falls

Grade: A-plus

In Heritage Park Nursing Center, 0.66% of Patients had Serious Falls

This figure indicates the percentage of long-term stay residents who sustained falls which caused major injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be a sign of poor nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In Heritage Park Nursing Center, 0% of Patients had UTIs

This tells you the percentage of residents who suffered from a urinary tract infection. UTI's are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. UTI's are routinely associated with worse hygiene protocols. However, this metric may also be skewed for some facilities due to different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Heritage Park Nursing Center, 10.42% of Patients use Anti-Psychotic Medication

This is the percent of patients prescribed antipsychotic drugs. While antipsychotic medications may be vital to many residents, it is important to ensure these medications are being used only where medically required. In limited situations, high levels of antipsychotic drug use may indicate that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heritage Park Nursing Center, 12.78% of Patients use Anti-Anxiety Medication

This metric indicates the percent of long-term patients receiving antianxiety drugs.

Managing Depression Among Residents

Grade: A+

In Heritage Park Nursing Center, 0% of Patients

This datapoint is a measure of the percentage of long-term stay residents demonstrating symptoms of depression. Many argue that this is a measure of quality of care.

Appropriate Vaccine Usage

Grade: A

In Heritage Park Nursing Center, 100% of Patients

Measures the percentage of long-term care residents that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: A-plus

In Heritage Park Nursing Center, 6.03% of Patients

This indicates the percent of patients who needed increased assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's may indicate erosion of a resident's medical condition.

Ability to Keep Residents Mobile

Grade: F

In Heritage Park Nursing Center, 3.71% of Residents

This is a measure of the percent of long-term residents that were able to retain mobility.

Hospitalizations

Grade: D

In Heritage Park Nursing Center, 0.03 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of care. There is usually a correlation between avoiding hospitalizations and the quality of long-term care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Heritage Park Nursing Center, 3.71% of Residents Rehospitalized

This metric measures the number of rehospitalizations per thousand days of short-term patient care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical abilities of patients.

Short-term Care: ER Visits

Grade: A

In Heritage Park Nursing Center, 7.5% of Patients

This metric is a measure of the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heritage Park Nursing Center, 85.11% of Resident

This indicates the percentage of short-term stay residents who saw functional improvements, such as with activities of daily living.

Nearby Hospitals

  • San Antonio Regional HospitalAcute Care Hospitals 1.06 miles away999 San Bernardino Road Upland California 91786Voluntary non-profit - Other(714) 985-2811
  • Montclair Hospital Medical CenterAcute Care Hospitals 2.69 miles away5000 San Bernardino St Montclair California 91763Voluntary non-profit - Private(909) 625-8300
  • Chino Valley Medical CenterAcute Care Hospitals 5.18 miles away5451 Walnut Ave Chino California 91710Proprietary(909) 627-6111
  • Pomona Valley Hospital Medical CenterAcute Care Hospitals 5.71 miles away1798 N Garey Ave Pomona California 91767Voluntary non-profit - Private(909) 865-9500
  • San Dimas Community HospitalAcute Care Hospitals 10.3 miles away1350 W Covina Blvd San Dimas California 91773Proprietary(909) 599-6811
  • Glendora Community HospitalAcute Care Hospitals 12.27 miles away150 West Route 66 Glendora California 91740Proprietary(626) 335-0231
  • Kaiser Foundation Hospital FontanaAcute Care Hospitals 12.83 miles away9961 Sierra Ave Fontana California 92335Voluntary non-profit - Private(909) 427-5500
  • Emanate Health Inter-Community HospitalAcute Care Hospitals 13.65 miles away210 W San Bernardino Road Covina California 91723Proprietary(626) 814-2468

Nearby Dialysis

  • Davita-Upland Colonies Dialysis0.95 miles away587 N. Mountain Avenue Upland California 91786Dialysis Stations: 25 (909) 931-4515
  • Ontario Dialysis, Inc.1.14 miles away1001 W. Sixth Street, Suite A Ontario California 91762CMS Rating: 3 stars Dialysis Stations: 32 (909) 984-0320
  • Davita-Upland Dialysis1.26 miles away600 N. 13th Avenue Upland California 91786CMS Rating: 4 stars Dialysis Stations: 24 (909) 946-3802
  • Davita-Montclair Dialysis Center2.55 miles away9142 Monte Vista Ave Montclair California 91763CMS Rating: 3 stars Dialysis Stations: 30 (909) 626-6505
  • Ontario Holt Dialysis Center, Inc.2.57 miles away1310 West Holt Avenue Ontario California 91762Dialysis Stations: 28 (909) 986-0230
  • Davita-Ontario Dialysis4.4 miles away1950 South Grove Avenue, Suite 101 Ontario California 91761CMS Rating: 4 stars Dialysis Stations: 20 (909) 930-5566
  • Fmc-Rancho Cucamonga4.62 miles away10532 Acacia Street, Suite b2-b3 Rancho Cucamonga California 91730CMS Rating: 4 stars Dialysis Stations: 25 (909) 987-8887
  • u.s. Renal Care Dialysis Center of Ontario5.22 miles away2850 Inland Empire Blvd., Suite C Ontario California 91764CMS Rating: 4 stars Dialysis Stations: 18 (909) 476-2638