Heritage Park Nursing Center is a nursing home in Upland, California, which has a total of 77,103 people. This nursing home was awarded an A- overall, which is an elite grade. This is actually the highest graded nursing home in the city. This nursing home also received impressive ratings in all of the major categories we assessed. More information about these categories can be found below.
Heritage Park Nursing Center
Updated May 1, 2022 by Nick Reese
275 Garnet Way,
Upland CA 91786
92.28% estimated occupancy 1
Registered Staff Hours
In addition to earning a quality overall grade, this nursing home also earned excellent government inspections in recent years. We awarded it one of our best grades in that category, with an A. Inspection scores account for several factors found on a nursing home's inspection reports. One key criteria we rely on is the quantity and severity of deficiencies. Places with better scores in this area generally have few severe deficiencies. While this nursing home had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those labeled as categories G, H, I, J, K and L. This tells you the inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple minor dings aren't something to panic about.
Short-term Care Quality
We also want to point out the fact that this nursing home was given a high-end score of A- in our short-term care category. Our short-term care scores are believed to be most critical for folks needing a nursing home for rehabilitation. Rehabilitation typically requires additional skilled nursing. Skilled nursing includes not just nursing, but also physical and respiratory therapy, as well as other types of therapy. One of this nursing home's strengths is physical therapy hours. We found that it offers more hours with physical therapists to its residents than most facilities. Lastly, we looked at the percentage of residents who who were able to eventually return home from this facility. On top of excelling in the area of physical therapy staffing, we found that it fared as well as just about any facility with 63.4 percent of its residents returning home. Most facilities are below 50 percent in this metric.
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In addition, this facility also received favorable nursing grades this year. In fact, we awarded them one of our better scores in that area, with a grade of B+. When calculating our nursing grades, we analyze both staffing levels and the skill levels of the nurses. This place provides a very impressive 4.7 hours of nursing care per patient daily. This is among the highest totals in the state. Finally, this facility also performed well in several of the quality measures we assessed. For example, in terms of the percentage of its residents sustaining falls which lead to major injury, this facility performed as well as any facility in California. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can generally be avoided if more nurses aids and better safety protocols are in place.
Long-term Care Quality
The last area we looked at is long-term care, where this nursing home was given a B. While this wound up being its lowest category rating, this is nevertheless a strong rating. Long-term care grades of this caliber generally require both around the clock care from nurses and aids, as well as quality routine medical care. On top of offering very impressive levels of nursing care, this facility gave the pneumonia vaccine to 100 percent of its residents. Vaccines are vital to keeping residents healthy. Finally, this facility was able to limit hospitalizations. With just 1.68 hospitalizations per one thousand long-term resident days, this facility had less hospitalizations than the majority of nursing homes.
Rating Over Time
Compared to national and state averages across all facilities.
Heritage Park Nursing Center Quality Metrics
Minimizes Pressure Ulcers
In Heritage Park Nursing Center, 7.63% of Patients had Pressure Ulcers
This indicates the percent of patients who have had a pressure ulcer. Pressure ulcers are considered by many experts to be an indicator of the quality of nursing care . Pressure ulcers, which are also called bed sores, are often the result of patients not being moved frequently enough.
Minimizes Serious Falls
In Heritage Park Nursing Center, 1.66% of Patients had Serious Falls
This indicates the percentage of long-term residents which experienced a fall which caused major injury. This is one of the statistics we use in calculating our nursing grades.
Minimizes Urinary Tract Infections
In Heritage Park Nursing Center, 1.19% of Patients had UTIs
This statistic is an indication of the percentage of long-term residents who suffered from urinary tract infections. While more infections may reflect poorly on a facility's hygiene protocols, it is problematic to compare different facilities due to varying reporting standards.
Appropriately Uses Anti-Psychotic Medication
In Heritage Park Nursing Center, 9.98% of Patients use Anti-Psychotic Medication
This tells you the percentage of residents who were given antipsychotic drugs. While antipsychotic drugs may be helpful for many patients, it is important to confirm these medications are being used only where medically required. In limited cases, high levels of antipsychotic drug use may suggest that a facility is using these drugs to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Heritage Park Nursing Center, 13.87% of Patients use Anti-Anxiety Medication
This indicates the percentage of residents who were prescribed antianxiety drugs. Antianxiety drugs are given to residents experiencing anxiety and depression.
Managing Depression Among Residents
In Heritage Park Nursing Center, 4.32% of Patients
This datapoint is a measure of the percentage of long-term care residents who are demonstrating symptoms of depression.
Appropriate Vaccine Usage
In Heritage Park Nursing Center, 96.21% of Patients
This metric measures the percent of long-term residents that were administered the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines vital to patient safety.
Residents Maintain Autonomy
In Heritage Park Nursing Center, 8.35% Percentage of Patients
This is the percentage of patients that required more assistance with activities of daily living over time.
Ability to Keep Residents Mobile
In Heritage Park Nursing Center, 14.01% Percentage of Residents
This tells you the percentage of patients who maintained mobility over time. Optimizing mobility is usually a good sign for residents' well-being.
In Heritage Park Nursing Center, 1.49 Hospitalizations per 1,000 resident days
This indicates the number of hospitalizations per thousand days of care.
Short-term Care: Rehospitalizations
In Heritage Park Nursing Center, 14.01 Percentage of Residents Rehospitalized
This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term resident care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical well-being of residents.
Short-term Care: ER Visits
In Heritage Park Nursing Center, 9.82 Percentage of Patients
This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Short-term Care: Facilitates Functional Improvement
In Heritage Park Nursing Center, 79.69% Percentage of Resident
This indicates the percentage of short-term patients that saw functional improvements, such as enhanced ability to perform activities of daily living.
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