Skip to content

Heritage Nursing and Rehabilitation Community

  • Nursing Home
  • Memory Care

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A-Aug 19: ASep 19: AJan 20: AMar 20: B+Apr 20: B+May 20: B+Jun 20: B+Jul 20: A-Aug 20: A-Sep 20: A-Oct 20: B+Nov 20: B+Jan 21: BFeb 21: BMar 21: BApr 21: B-May 21: BJun 21: B-Jul 21: CAug 21: CSep 21: COct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: B-May 22: B-Jun 22: CAug 22: CSep 22: COct 22: CNov 22: CJan 23: CFeb 23: CMar 23: CApr 23: C
See Rating Overview
Heritage Nursing and Rehabilitation Community's website

320 E Central Ave,
Zeeland MI 49464

(616) 772-9191

88.97% estimated occupancy 1

Heritage Nursing and Rehabilitation Community is a senior living facility located in Zeeland, Michigan, which has a total of 27,481 people. We awarded this facility an overall grade of C. A grade of this caliber requires some decent scores. Based on our ratings, there are definitely far worse facilities out there. You should also take a look at this nursing home's category grades below. We discuss short-term care in the next section.

Get pricing and details on Zeeland senior living options.

Get Pricing

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Awards

Best Nursing Home in Zeeland, Michigan badge

Best Nursing Home in Zeeland, Michigan Awards 2019

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
January
January 1, 2022January 2, 2022January 3, 2022January 4, 2022January 5, 2022January 6, 2022January 7, 2022January 8, 2022January 9, 2022January 10, 2022January 11, 2022January 12, 2022January 13, 2022January 14, 2022January 15, 2022January 16, 2022January 17, 2022January 18, 2022January 19, 2022January 20, 2022January 21, 2022January 22, 2022January 23, 2022January 24, 2022January 25, 2022January 26, 2022January 27, 2022January 28, 2022January 29, 2022January 30, 2022January 31, 2022
February
February 1, 2022February 2, 2022February 3, 2022February 4, 2022February 5, 2022February 6, 2022February 7, 2022February 8, 2022February 9, 2022February 10, 2022February 11, 2022February 12, 2022February 13, 2022February 14, 2022February 15, 2022February 16, 2022February 17, 2022February 18, 2022February 19, 2022February 20, 2022February 21, 2022February 22, 2022February 23, 2022February 24, 2022February 25, 2022February 26, 2022February 27, 2022February 28, 2022
March
March 1, 2022March 2, 2022March 3, 2022March 4, 2022March 5, 2022March 6, 2022March 7, 2022March 8, 2022March 9, 2022March 10, 2022March 11, 2022March 12, 2022March 13, 2022March 14, 2022March 15, 2022March 16, 2022March 17, 2022March 18, 2022March 19, 2022March 20, 2022March 21, 2022March 22, 2022March 23, 2022March 24, 2022March 25, 2022March 26, 2022March 27, 2022March 28, 2022March 29, 2022March 30, 2022March 31, 2022
April
April 1, 2022April 2, 2022April 3, 2022April 4, 2022April 5, 2022April 6, 2022April 7, 2022April 8, 2022April 9, 2022April 10, 2022April 11, 2022April 12, 2022April 13, 2022April 14, 2022April 15, 2022April 16, 2022April 17, 2022April 18, 2022April 19, 2022April 20, 2022April 21, 2022April 22, 2022April 23, 2022April 24, 2022April 25, 2022April 26, 2022April 27, 2022April 28, 2022April 29, 2022April 30, 2022
May
May 1, 2022May 2, 2022May 3, 2022May 4, 2022May 5, 2022May 6, 2022May 7, 2022May 8, 2022May 9, 2022May 10, 2022May 11, 2022May 12, 2022May 13, 2022May 14, 2022May 15, 2022May 16, 2022May 17, 2022May 18, 2022May 19, 2022May 20, 2022May 21, 2022May 22, 2022May 23, 2022May 24, 2022May 25, 2022May 26, 2022May 27, 2022May 28, 2022May 29, 2022May 30, 2022May 31, 2022
June
June 1, 2022June 2, 2022June 3, 2022June 4, 2022June 5, 2022June 6, 2022June 7, 2022June 8, 2022June 9, 2022June 10, 2022June 11, 2022June 12, 2022June 13, 2022June 14, 2022June 15, 2022June 16, 2022June 17, 2022June 18, 2022June 19, 2022June 20, 2022June 21, 2022June 22, 2022June 23, 2022June 24, 2022June 25, 2022June 26, 2022June 27, 2022June 28, 2022June 29, 2022June 30, 2022
July
July 1, 2022July 2, 2022July 3, 2022July 4, 2022July 5, 2022July 6, 2022July 7, 2022July 8, 2022July 9, 2022July 10, 2022July 11, 2022July 12, 2022July 13, 2022July 14, 2022July 15, 2022July 16, 2022July 17, 2022July 18, 2022July 19, 2022July 20, 2022July 21, 2022July 22, 2022July 23, 2022July 24, 2022July 25, 2022July 26, 2022July 27, 2022July 28, 2022July 29, 2022July 30, 2022July 31, 2022
August
August 1, 2022August 2, 2022August 3, 2022August 4, 2022August 5, 2022August 6, 2022August 7, 2022August 8, 2022August 9, 2022August 10, 2022August 11, 2022August 12, 2022August 13, 2022August 14, 2022August 15, 2022August 16, 2022August 17, 2022August 18, 2022August 19, 2022August 20, 2022August 21, 2022August 22, 2022August 23, 2022August 24, 2022August 25, 2022August 26, 2022August 27, 2022August 28, 2022August 29, 2022August 30, 2022August 31, 2022
September
September 1, 2022September 2, 2022September 3, 2022September 4, 2022September 5, 2022September 6, 2022September 7, 2022September 8, 2022September 9, 2022September 10, 2022September 11, 2022September 12, 2022September 13, 2022September 14, 2022September 15, 2022September 16, 2022September 17, 2022September 18, 2022September 19, 2022September 20, 2022September 21, 2022September 22, 2022September 23, 2022September 24, 2022September 25, 2022September 26, 2022September 27, 2022September 28, 2022September 29, 2022September 30, 2022
October
October 1, 2022October 2, 2022October 3, 2022October 4, 2022October 5, 2022October 6, 2022October 7, 2022October 8, 2022October 9, 2022October 10, 2022October 11, 2022October 12, 2022October 13, 2022October 14, 2022October 15, 2022October 16, 2022October 17, 2022October 18, 2022October 19, 2022October 20, 2022October 21, 2022October 22, 2022October 23, 2022October 24, 2022October 25, 2022October 26, 2022October 27, 2022October 28, 2022October 29, 2022October 30, 2022October 31, 2022
November
November 1, 2022November 2, 2022November 3, 2022November 4, 2022November 5, 2022November 6, 2022November 7, 2022November 8, 2022November 9, 2022November 10, 2022November 11, 2022November 12, 2022November 13, 2022November 14, 2022November 15, 2022November 16, 2022November 17, 2022November 18, 2022November 19, 2022November 20, 2022November 21, 2022November 22, 2022November 23, 2022November 24, 2022November 25, 2022November 26, 2022November 27, 2022November 28, 2022November 29, 2022November 30, 2022
December
December 1, 2022December 2, 2022December 3, 2022December 4, 2022December 5, 2022December 6, 2022December 7, 2022December 8, 2022December 9, 2022December 10, 2022December 11, 2022December 12, 2022December 13, 2022December 14, 2022December 15, 2022December 16, 2022December 17, 2022December 18, 2022December 19, 2022December 20, 2022December 21, 2022December 22, 2022December 23, 2022December 24, 2022December 25, 2022December 26, 2022December 27, 2022December 28, 2022December 29, 2022December 30, 2022December 31, 2022

Short-term Care Quality

Grade: A-minus

We gave this nursing home one of our better scores in short-term care, where it received a grade of A-. This is much better than its overall score, which was decent but not in the elite range. In calculating these short-term care ratings, we analyze the facility's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The objective is to create a tool for sizing up the rehabilitation services of different facilities. Fortunately, it looks like this nursing home employs registered nurses. Not every nursing home employs these skilled professionals. However, according to the data this nursing home provided, it does not look like the facility employs physical therapists. Finally, we looked at the number of patients who eventually returned home from this facility. We found that 5.7 percent of this facility's patients were able to return home.

Facility Inspections

Grade: B

This facility also received favorable health inspections in recent years. We awarded them one of our better scores in that category, with a B. This is better than its overall grade. We weigh several aspects of a nursing home's inspection report in determining our inspection scores. One of those factors is deficiencies. It should be noted that the severity of these deficiencies is usually more important than the number of deficiencies, as some end up being quite insignificant. This facility was assessed 2 deficiencies on its inspection report, but none were considered severe. This means that the government inspectors didn't consider any of these deficiencies to be an immediate threat to patient health or safety. A few minor deficiencies should not stop you from considering a nursing home.

Nurse Quality

Grade: C

This facility's next best category was its nursing grade, where it received a grade of C. When calculating our nursing grades, we weigh both staffing levels and the skill levels of the nurses. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this place fared better in some of the quality measures we assessed. In fact, it performed well in the area of avoiding major falls and pressure ulcers. Many consider these areas to be measures of the quality of nursing care. In many cases, the quality of nursing care is as important as the number of hours of care offered.

Long-term Care Quality

Grade: F

The final area we rated is long-term care. Unfortunately, we gave it an F for this area, which is a very poor grade. This is certainly a major concern. In a long-term care setting, the facility's primary objective is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. On top of considering the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated against pneumonia. Fortunately, this nursing home vaccinated 97.9798 percent of its residents, which is a very solid percentage. Surprisingly, this facility was able to limit hospitalizations. With only 0 hospitalizations per one thousand long-term resident days, this facility had fewer hospitalizations than most nursing homes. Unfortunately, some of its other scores in the category were not as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Nursing and Rehabilitation Community Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Nursing and Rehabilitation Community, 8.87% of Patients had Pressure Ulcers

This is the percent of residents who suffered from a pressure ulcer. Pressure ulcers, also called bed sores, are often caused by residents staying in one position for too long. Better nursing care can reduce the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: C

In Heritage Nursing and Rehabilitation Community, 2.93% of Patients had Serious Falls

This tells you the percent of residents that suffered from a fall which resulted in severe injury.

Minimizes Urinary Tract Infections

Grade: D

In Heritage Nursing and Rehabilitation Community, 2.23% of Patients had UTIs

This indicates the percent of patients that suffered from a urinary tract infection. Urinary tract infections are routinely linked to poor nursing care. Additional nurse staffing minimizes the percentage of residents in a nursing home who suffer from UTI's. We want to point out that this metric is sometimes skewed by the fact that nursing homes have varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Nursing and Rehabilitation Community, 13.4% of Patients use Anti-Psychotic Medication

This tells you the percent of residents who were prescribed antipsychotic drugs. Antipsychotic drugs are given to residents for a variety of medical conditions, including Alzheimer's or other dementias. Tragically, in some cases, excessive reliance on these medications may suggest a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Heritage Nursing and Rehabilitation Community, 19.66% of Patients use Anti-Anxiety Medication

This statistic is an indication of the percent of long-term stay patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: A-minus

In Heritage Nursing and Rehabilitation Community, 3.38% of Patients

This datapoint measures the percentage of long-term care residents showing depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In Heritage Nursing and Rehabilitation Community, 91.02% of Patients

This datapoint is a measure of the percent of long-term stay patients that were administered the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these vaccines critical to patient well-being.

Residents Maintain Autonomy

Grade: A

In Heritage Nursing and Rehabilitation Community, 12.09% Percentage of Patients

This datapoint is a measure of the percent of long-term patients who needed additional assistance with activities of daily living over time. ADL's include activities such as getting dressed and using the bathroom. Many in the industry believe that this is a reasonable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-minus

In Heritage Nursing and Rehabilitation Community, 13.78% Percentage of Residents

This datapoint measures the percentage of long-term care residents that maintained mobility. Many believe that the ability to move around is critical to residents' physical and mental well-being.

Short-term Care: Rehospitalizations

Grade: B-plus

In Heritage Nursing and Rehabilitation Community, 13.78 Percentage of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: A-plus

In Heritage Nursing and Rehabilitation Community, 11.28 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Heritage Nursing and Rehabilitation Community, 77.57% Percentage of Resident

This indicates the percent of short-term stay residents that experienced functional improvements, such as enhanced ability to perform activities of daily living.

Nearby Hospitals

  • Holland Community HospitalAcute Care Hospitals 5.72 miles away602 Michigan Ave Holland Michigan 49423Voluntary non-profit - Private(616) 392-5141
  • Metro Health HospitalAcute Care Hospitals 14.93 miles away5900 Byron Center Avenue, Sw Wyoming Michigan 49519Voluntary non-profit - Private(616) 252-7200
  • North Ottawa Community Health SystemAcute Care Hospitals 19.93 miles away1309 Sheldon Rd Grand Haven Michigan 49417Government - Hospital District or Authority(616) 842-3600

Nearby Dialysis

  • Fmc Royal Park - Zeeland0.68 miles away2 Royal Park Dr Zeeland Michigan 49464CMS Rating: 5 stars Dialysis Stations: 14 (616) 748-0522
  • Fmc Hastings Ave - Holland4.63 miles away649 Hastings Ave Holland Michigan 49423Dialysis Stations: 18 (616) 392-3263
  • Fms Clyde Park South, LLC16.96 miles away5311 Clyde Park Avenue Sw Wyoming Michigan 49509Dialysis Stations: 16 (616) 534-7179
  • Fmc Clyde Park - Wyoming17.13 miles away4893 Clyde Park Ave Sw Wyoming Michigan 49509CMS Rating: 3 stars Dialysis Stations: 36 (616) 531-5353
  • Davita - Grand Haven19 miles away16964 Robbins Rd Grand Haven Michigan 49417Dialysis Stations: 12 (616) 847-2825
  • Devos Childrens Hosp - Dialysis Unit19.96 miles away35 Michigan St Ne, Mc 83 Suite 3121 Grand Rapids Michigan 49503Dialysis Stations: 4 (616) 267-2305