Heritage Nursing and Rehabilitation Community: Nursing Home OverviewSkip to content

Heritage Nursing and Rehabilitation Community

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A-Aug 19: ASep 19: AJan 20: AMar 20: B+Apr 20: B+May 20: B+Jun 20: B+Jul 20: A-Aug 20: A-Sep 20: A-Oct 20: B+Nov 20: B+Jan 21: BFeb 21: BMar 21: BApr 21: B-May 21: BJun 21: B-Jul 21: CAug 21: CSep 21: COct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: B-May 22: B-Jun 22: CAug 22: CSep 22: COct 22: CNov 22: CJan 23: CFeb 23: CMar 23: CApr 23: CJun 23: B-Jul 23: B-Aug 23: B-Sep 23: B-Oct 23: B-Nov 23: B-
See Rating Overview
Heritage Nursing and Rehabilitation Community's website

320 E Central Ave,
Zeeland MI 49464

(616) 772-9191

92.3% estimated occupancy 1

Heritage Nursing and Rehabilitation Community is a senior living facility located in Zeeland, Michigan, which has a total of 27,481 people. We awarded this facility an overall grade of B-. A grade of this caliber requires some decent scores. Based on our ratings, there are definitely far worse facilities out there. You should also take a look at this nursing home's category grades below. We discuss short-term care in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Awards

Best Nursing Home in Zeeland, Michigan badge

Best Nursing Home in Zeeland, Michigan Awards 2019

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Short-term Care Quality

Grade: A

We gave this nursing home one of our better scores in short-term care, where it received a grade of A. This is much better than its overall score, which was decent but not in the elite range. In calculating these short-term care ratings, we analyze the facility's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The objective is to create a tool for sizing up the rehabilitation services of different facilities. Fortunately, it looks like this nursing home employs registered nurses. Not every nursing home employs these skilled professionals. However, according to the data this nursing home provided, it does not look like the facility employs physical therapists. Finally, we looked at the number of patients who eventually returned home from this facility. We found that 6.4 percent of this facility's patients were able to return home.

Facility Inspections

Grade: A-minus

This nursing home also excelled in the area of inspections, where it received an A-. Few nursing homes performed better in this category. We weigh several aspects of a nursing home's inspection report in determining our inspection scores. One of those factors is deficiencies. It should be noted that the severity of these deficiencies is usually more important than the number of deficiencies, as some end up being quite insignificant. This facility was assessed 2 deficiencies on its inspection report, but none were considered severe. This means that the government inspectors didn't consider any of these deficiencies to be an immediate threat to patient health or safety. We should note that deficiency-free inspection reports are rare in the industry.

Nurse Quality

Grade: B-minus

This facility's next best category was its nursing grade, where it received a grade of B-. Our nursing category includes quite a few factors, most of which are tied to nursing hours. This nursing home provided just 0.3 hours of nursing care per resident per day. This figure is significantly below average. Lastly, while this facility got dinged a bit for nursing hours, it excelled in some of our quality metrics. With fewer than five percent of its patients experiencing pressure ulcers, it fared remarkably well in this statistic.

Long-term Care Quality

Grade: F

The last area we looked at is long-term care, which proved to be this nursing home's worst category. It received an F for this area, which is obviously a major disappointment. For long-term care residents, the nursing home's primary goal is to maintain patients' quality of life and keep them safe. Once we assessed the amount of care provided by nurses and other staff, we turned to the nursing home's vaccination statistics. This nursing home vaccinated 100 percent of its residents against pneumonia, which is more than the average nursing home. To our surprise, this place was able to limit hospitalizations. With just 0 hospitalizations per 1,000 long-term resident days, this facility had fewer hospitalizations than the majority of nursing homes. Sadly, some of its other scores in this category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Nursing and Rehabilitation Community Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Nursing and Rehabilitation Community, 11.76% of Patients had Pressure Ulcers

This tells you the percent of residents that sustained a pressure ulcer. Pressure ulcers are considered by many experts to be a barometer of the quality of nursing care at a nursing home. Pressure ulcers, also called bed sores, are routinely the result of patients staying in one position for too long.

Minimizes Serious Falls

Grade: D

In Heritage Nursing and Rehabilitation Community, 5.83% of Patients had Serious Falls

This indicates the percent of patients that suffered from a major fall. Falls leading to severe injury are considered to be a barometer of the quality of nursing care . Major falls leading to injury are routinely the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: C

In Heritage Nursing and Rehabilitation Community, 3.88% of Patients had UTIs

This figure tells you the percent of long-term stay residents who have had a urinary tract infection. UTI's may be an indication of poor nursing care. Nevertheless, this statistic may be misleading for some nursing homes due to varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Nursing and Rehabilitation Community, 21.84% of Patients use Anti-Psychotic Medication

This tells you the percentage of long-term residents receiving antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to ensure these drugs are being used appropriately. In some cases, high levels of antipsychotic drug use may suggest a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heritage Nursing and Rehabilitation Community, 14.74% of Patients use Anti-Anxiety Medication

This indicates the percent of patients given antianxiety drugs. These medications are generally given to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Heritage Nursing and Rehabilitation Community, 0% of Patients

This indicates the percent of residents demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Heritage Nursing and Rehabilitation Community, 99.14% of Patients

This metric measures the percentage of long-term residents who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: A-plus

In Heritage Nursing and Rehabilitation Community, 6.32% of Patients

This datapoint measures the percentage of long-term care residents that required increased assistance with activities of daily living over time. ADL's include activities such as moving around and using the bathroom. Many in the industry would argue this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: D

In Heritage Nursing and Rehabilitation Community, 8.6% of Residents

This tells you the percentage of residents that remained mobile levels over time. Preserving mobility can be a great sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: A

In Heritage Nursing and Rehabilitation Community, 8.6% of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A-plus

In Heritage Nursing and Rehabilitation Community, 3.82% of Patients

This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Heritage Nursing and Rehabilitation Community, 44.97% of Resident

This tells you the percentage of short-term stay residents that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with activities of daily living often correlates with superior rehabilitation.

Nearby Hospitals

  • Holland Community HospitalAcute Care Hospitals 5.72 miles away602 Michigan Ave Holland Michigan 49423Voluntary non-profit - Private(616) 392-5141
  • Metro Health HospitalAcute Care Hospitals 14.93 miles away5900 Byron Center Avenue, Sw Wyoming Michigan 49519Voluntary non-profit - Private(616) 252-7200
  • North Ottawa Community Health SystemAcute Care Hospitals 19.93 miles away1309 Sheldon Rd Grand Haven Michigan 49417Government - Hospital District or Authority(616) 842-3600

Nearby Dialysis

  • Fmc Royal Park - Zeeland0.68 miles away2 Royal Park Dr Zeeland Michigan 49464CMS Rating: 5 stars Dialysis Stations: 14 (616) 748-0522
  • Fmc Hastings Ave - Holland4.63 miles away649 Hastings Ave Holland Michigan 49423Dialysis Stations: 18 (616) 392-3263
  • Fms Clyde Park South, LLC16.96 miles away5311 Clyde Park Avenue Sw Wyoming Michigan 49509Dialysis Stations: 16 (616) 534-7179
  • Fmc Clyde Park - Wyoming17.13 miles away4893 Clyde Park Ave Sw Wyoming Michigan 49509CMS Rating: 3 stars Dialysis Stations: 36 (616) 531-5353
  • Davita - Grand Haven19 miles away16964 Robbins Rd Grand Haven Michigan 49417Dialysis Stations: 12 (616) 847-2825
  • Devos Childrens Hosp - Dialysis Unit19.96 miles away35 Michigan St Ne, Mc 83 Suite 3121 Grand Rapids Michigan 49503Dialysis Stations: 4 (616) 267-2305