Heritage Manor of Mandeville

In addition to being a strong facility overall, it also earned A+ government inspections recently. Its inspections were virtually flawless. Perhaps the most important factor we look at in calculating our inspection scores is deficiencies. These deficiencies can be found on a nursing home's inspection reports. Nursing homes with better grades in this category typically dodged the most severe deficiencies involving health risks or even death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

We also awarded this nursing home a grade of A+ for its long-term care grade. When nursing homes receive this kind of grade in long-term care it is typically a good sign for resident care and suggests that the nursing home is well-staffed with nurses and aids. On top of looking at the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This facility administered the vaccine to 99.42029 percent of its residents. Vaccines are critical to keeping residents healthy. Clearly, this facility is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. This wasn't quite on par with some of its other category grades mentioned above. Our nursing grade focuses on the facility's level of nurse staffing. We factor in both the levels of skill of the nurses and the amount of time spent with residents. This nursing home provides only 0.4 hours of nursing care per patient per day. This is a somewhat alarming figure as it is well below the national average. Finally, while this facility got dinged a bit for its nursing hours per resident, it excelled in a few of our quality metrics. With less than five percent of its residents experiencing pressure ulcers, it fared very well in this statistic.

The last category we assessed was short-term care, which is this facility's weakest area. We awarded this nursing home a grade of D in that category. However, you should not assess this nursing home based solely on this area, as it was given multiple very strong scores in other categories. Our short-term care scores are based in part on the nursing home's quantity of skilled skilled healthcare professionals. This includes a broad range of nursing services, ranging from registered nurses to physical and occupational therapists, not to mention other types of therapy. Unfortunately, this nursing home was below average in terms of its quantity of physical therapy and registered nurse hours provided to its residents based on the measures we assessed. Lastly, we considered the number of patients who were able to return to the community from this facility. This wasn't a strength for this facility. We found that just 4.6 percent of this facility's residents returned home. At most nursing homes, around half of their residents are able to return home so this is well below average.