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Heritage Manor of Mandeville

  • Nursing Home
  • Home Health Agency
  • Memory Care

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: B-plus
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-Mar 19: BApr 19: B-May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: BOct 20: B-Nov 20: B-Jan 21: B-Feb 21: B-Mar 21: B-Apr 21: A-May 21: A-Jun 21: A-Jul 21: BAug 21: BSep 21: BOct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: BMay 22: BJun 22: BAug 22: BSep 22: BOct 22: BNov 22: BJan 23: B+Feb 23: B+Mar 23: B+Apr 23: B+
See Rating Overview
Heritage Manor of Mandeville's website

1820 W. Causeway Approach,
Mandeville LA 70471

(985) 626-4798

66.27% estimated occupancy 1

Heritage Manor of Mandeville is a large nursing home located in Mandeville, Louisiana. With an overall grade of B+, this nursing home ended up being one of the top 50 facilities in Louisiana. This facility truly has plenty working in its favor. This place's impressive profile was highlighted by its inspection score, which is addressed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A+

In addition to being a strong facility overall, it also earned A+ government inspections recently. Its inspections were virtually flawless. Perhaps the most important factor we look at in calculating our inspection scores is deficiencies. These deficiencies can be found on a nursing home's inspection reports. Nursing homes with better grades in this category typically dodged the most severe deficiencies involving health risks or even death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

We also awarded this nursing home a grade of A+ for its long-term care grade. When nursing homes receive this kind of grade in long-term care it is typically a good sign for resident care and suggests that the nursing home is well-staffed with nurses and aids. On top of looking at the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This facility administered the vaccine to 99.42029 percent of its residents. Vaccines are critical to keeping residents healthy. Clearly, this facility is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: B-minus

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. This wasn't quite on par with some of its other category grades mentioned above. Our nursing grade focuses on the facility's level of nurse staffing. We factor in both the levels of skill of the nurses and the amount of time spent with residents. This nursing home provides only 0.4 hours of nursing care per patient per day. This is a somewhat alarming figure as it is well below the national average. Finally, while this facility got dinged a bit for its nursing hours per resident, it excelled in a few of our quality metrics. With less than five percent of its residents experiencing pressure ulcers, it fared very well in this statistic.

Short-term Care Quality

Grade: D

The last category we assessed was short-term care, which is this facility's weakest area. We awarded this nursing home a grade of D in that category. However, you should not assess this nursing home based solely on this area, as it was given multiple very strong scores in other categories. Our short-term care scores are based in part on the nursing home's quantity of skilled skilled healthcare professionals. This includes a broad range of nursing services, ranging from registered nurses to physical and occupational therapists, not to mention other types of therapy. Unfortunately, this nursing home was below average in terms of its quantity of physical therapy and registered nurse hours provided to its residents based on the measures we assessed. Lastly, we considered the number of patients who were able to return to the community from this facility. This wasn't a strength for this facility. We found that just 4.6 percent of this facility's residents returned home. At most nursing homes, around half of their residents are able to return home so this is well below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Manor of Mandeville Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Heritage Manor of Mandeville, 5.2% of Patients had Pressure Ulcers

This indicates the percentage of patients who sustained a pressure ulcer. Pressure ulcers are skin damage caused by remaining in one position for an excessive period of time.

Minimizes Serious Falls

Grade: B-minus

In Heritage Manor of Mandeville, 4.06% of Patients had Serious Falls

This is the percentage of patients that suffered from a fall leading to severe injury.

Minimizes Urinary Tract Infections

Grade: C

In Heritage Manor of Mandeville, 3.15% of Patients had UTIs

This indicates the percentage of patients who suffered from a urinary tract infection. UTI's are often caused by worse hygiene protocols. More frequent bathing can reduce the number of UTI's sustained by residents in a nursing home. Keep in mind that this statistic is affected by by the fact that nursing homes have varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Heritage Manor of Mandeville, 13.07% of Patients use Anti-Psychotic Medication

This is the percent of residents prescribed antipsychotic drugs. These drugs are used for a variety of medical conditions, such as Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Heritage Manor of Mandeville, 26.86% of Patients use Anti-Anxiety Medication

This tells you the percent of patients who were prescribed antianxiety drugs. Antianxiety medications are administered to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B-plus

In Heritage Manor of Mandeville, 1.85% of Patients

This tells you the percentage of patients showing depressive symptoms.

Appropriate Vaccine Usage

Grade: A-minus

In Heritage Manor of Mandeville, 99.71% of Patients

This is the percentage of patients who were administered the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: F

In Heritage Manor of Mandeville, 32.03% of Patients

This is the percentage of residents who needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-minus

In Heritage Manor of Mandeville, 13.02% of Residents

Measures the percentage of long-term residents that retained mobility levels. Many believe that the ability to move around is vital to patients well-being.

Hospitalizations

Grade: D

In Heritage Manor of Mandeville, 0.02 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of patient care. There is a correlation between reduced hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Heritage Manor of Mandeville, 13.02% of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is critical to restoring the physical abilities of patients.

Short-term Care: ER Visits

Grade: D

In Heritage Manor of Mandeville, 18.29% of Patients

This is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Heritage Manor of Mandeville, 64.51% of Resident

This metric is a measure of the percent of short-term stay patients that experienced functional improvements, such as with activities of daily living. Many in the industry would argue this is a reasonable measure of a nursing home's rehabilitation services.

Nearby Hospitals

  • St Tammany Parish HospitalAcute Care Hospitals 4.79 miles away1202 S Tyler Street Covington Louisiana 70433Government - Hospital District or Authority(985) 898-4000

Nearby Dialysis

  • Davita Covington Trace Dialysis0.9 miles away3999 Hwy 190 E Service Rd Suite A Covington Louisiana 70433Dialysis Stations: 13 (985) 276-1995
  • Fkc - Tchefuncte River3.57 miles away397 Hwy 21 Ste 602 Madisonville Louisiana 70447Dialysis Stations: 18 (985) 792-5334
  • Davita - Dialysis Systems of Covington4.28 miles away210 Greenbriar Blvd Covington Louisiana 70433Dialysis Stations: 12 (985) 875-1915
  • Fmcna - Pontchartrain Kidney Ctr5.24 miles away170 Greenbriar Dr Ste A Covington Louisiana 70433Dialysis Stations: 16 (985) 893-7265
  • Fkc - Abita6.9 miles away21501 Hwy 36 Abita Springs Louisiana 70420Dialysis Stations: 13 (985) 898-4898
  • Fmcna - Lacombe11.56 miles away64026 Highway 434, Ste 100 Lacombe Louisiana 70445Dialysis Stations: 12 (985) 882-0097