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Heritage Manor of Mandeville

  • Nursing Home
  • Home Health Agency
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: B
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-Mar 19: BApr 19: B-May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: BOct 20: B-Jan 21: B-Feb 21: B-Mar 21: B-Apr 21: A-May 21: A-Jun 21: A-Jul 21: BAug 21: BSep 21: BOct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: BMay 22: BJun 22: BAug 22: BSep 22: B
See Rating Overview
Heritage Manor of Mandeville's website

1820 W. Causeway Approach,
Mandeville LA 70471

(985) 626-4798

63.68% estimated occupancy 1

Heritage Manor of Mandeville is a large nursing home located in Mandeville, Louisiana. It looks like this is a good nursing home. We gave it an overall grade of B, which is a respectable score. This facility definitely has plenty working in its favor. This facility's impressive profile was highlighted by its inspection rating, which is addressed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
More:
April
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May
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June
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July
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August
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September
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October
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November
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December
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January
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February
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March
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Facility Inspections

Grade: A-plus

On top of being a strong nursing home overall, this place excelled in our inspections category, where it received an A+. Few facilities fared better in that category. Inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

This nursing home truly excelled in the category of long-term care, where it received a grade of A+. Few nursing homes performed better in this area. Long-term care scores in this range generally require both 24/7 care from nurses and aids, as well as quality routine medical care. After considering the amount of care provided by nurses aids and other staff, we then analyzed the nursing home's vaccination data. This nursing home vaccinated 99.42197 percent of its residents for pneumonia, which is significantly higher than the average nursing home. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0.02 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: C

This facility's next best category was its nursing grade, where it received a grade of C. While this didn't quite match its scores in some of the categories discussed above, this is still a decent score. Nursing scores are heavily correlated with quality and quantity of nursing care. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, nursing grades also factor in quality-based measures, such as avoiding major falls. Despite not having the most impressive total nursing hours per resident, this place actually performed admirably in the area of preventing major falls. This is often a good indicator that a facility has sufficient quality controls in place. Some falls can be avoided if a nursing home provides enough nurses aids to assist its patients.

Short-term Care Quality

Grade: F

Turning to the fourth area, this nursing home really didn't perform well. Due to a rock bottom grade of F in that area, this was notably its worst area. In calculating these short-term care grades, we quantify the facility's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. Our goal is to devise a measure for comparing the rehabilitation services of different nursing homes. Unfortunately, we found that this nursing home provided fewer physical therapist and registered nurse hours per resident than most other facilities. Finally, we considered the percentage of patients who were able to return to the community from this facility. This definitely was not a strength for this facility. We found that just 4.6 percent of this nursing home's residents returned home. At most facilities, around half of their residents are able to return home so this is well below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Manor of Mandeville Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Heritage Manor of Mandeville, 9.76% of Patients had Pressure Ulcers

This is the percentage of patients who suffered from a pressure ulcer. Pressure ulcers are considered to be a barometer of nursing care . Pressure ulcers, also known as bed sores, are routinely caused by residents staying in one position for too long.

Minimizes Serious Falls

Grade: D

In Heritage Manor of Mandeville, 3.46% of Patients had Serious Falls

This is the percentage of patients who sustained a major fall. Falls resulting in serious injuries are considered by many in the nursing home industry to be a barometer of the quality of nursing care at a nursing home. Major falls which result in injury are often the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: D

In Heritage Manor of Mandeville, 2.79% of Patients had UTIs

This is the percentage of patients that suffered from a urinary tract infection. These infections are linked to inadequate hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Heritage Manor of Mandeville, 16.28% of Patients use Anti-Psychotic Medication

This datapoint tells you the percent of long-term residents taking antipsychotic drugs. While antipsychotic medications serve an important medical purpose, it is important to make sure these drugs are being used appropriately. In some cases, increased usage of these drugs may indicate a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Manor of Mandeville, 22.6% of Patients use Anti-Anxiety Medication

This indicates the percent of long-term stay residents who are given antianxiety medication. These medications are generally prescribed to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A+

In Heritage Manor of Mandeville, 1.48% of Patients

This datapoint measures the percent of long-term residents showing symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Heritage Manor of Mandeville, 89.54% of Patients

This metric measures the percent of long-term patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: B-plus

In Heritage Manor of Mandeville, 17.84% Percentage of Patients

Measures the percent of long-term care patients who required additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and using the bathroom. Many believe this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: D

In Heritage Manor of Mandeville, 15.38% Percentage of Residents

This metric tracks the percentage of long-term patients who were able to retain mobility.

Hospitalizations

Grade: F

In Heritage Manor of Mandeville, 2.05 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of care.

Short-term Care: Rehospitalizations

Grade: A

In Heritage Manor of Mandeville, 15.38 Percentage of Residents Rehospitalized

Measures the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: B

In Heritage Manor of Mandeville, 12.77 Percentage of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term care. Avoiding medical emergencies is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Heritage Manor of Mandeville, 64.63% Percentage of Resident

This is a measure of the percent of short-term care residents that experienced functional improvements.

Nearby Hospitals

  • St Tammany Parish HospitalAcute Care Hospitals 4.79 miles away1202 S Tyler Street Covington Louisiana 70433Government - Hospital District or Authority(985) 898-4000

Nearby Dialysis

  • Davita Covington Trace Dialysis0.9 miles away3999 Hwy 190 E Service Rd Suite A Covington Louisiana 70433Dialysis Stations: 13 (985) 276-1995
  • Fkc - Tchefuncte River3.57 miles away397 Hwy 21 Ste 602 Madisonville Louisiana 70447Dialysis Stations: 18 (985) 792-5334
  • Davita - Dialysis Systems of Covington4.28 miles away210 Greenbriar Blvd Covington Louisiana 70433Dialysis Stations: 12 (985) 875-1915
  • Fmcna - Pontchartrain Kidney Ctr5.24 miles away170 Greenbriar Dr Ste A Covington Louisiana 70433Dialysis Stations: 16 (985) 893-7265
  • Fkc - Abita6.9 miles away21501 Hwy 36 Abita Springs Louisiana 70420Dialysis Stations: 13 (985) 898-4898
  • Fmcna - Lacombe11.56 miles away64026 Highway 434, Ste 100 Lacombe Louisiana 70445Dialysis Stations: 12 (985) 882-0097