Heritage Manor

We gave this nursing home an impressive grade of A- for our long-term care grade. This grade is more impressive than the facility's overall score. Long-term care grades of this caliber generally require both around the clock care from nurses and aids, as well as quality routine healthcare services. One of the statistics we considered after nursing hours was vaccines. This facility provided the pneumonia vaccine to 99.04306 percent of its residents. Vaccination is a proven method to avoid negative health outcomes for the senior population. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

We also wanted to emphasize this facility's nearly flawless government inspections in recent years. We awarded them an impressive grade of B+ in this category. Our inspection ratings account for a host of factors found on a nursing home's inspection report. One key criteria we look at is the number and severity of deficiencies. Nursing homes with higher grades in this category usually have very few severe deficiencies. This facility was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe deficiencies. This tells you that the government inspectors didn't deem any of these deficiencies to cause an immediate threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

The third highest category we gave this nursing home in any category came in the area of short-term care, where we gave it a grade of B-. With our short-term care grade, we try to create a sound measure for rehabilitation. In doing so, we assess a facility's level of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. We were not able to track down information about this nursing home's registered nurse or physical therapy staffing. The final datapoint we considered in this area is the number of patients who eventually returned home from the facility. We found that just 0 percent of this facility's patients returned home. This figure was below average.

The final area we analyzed was nursing. In this category, we awarded this facility a grade of C. The nursing score is based on a host of subcategories. The most important factor is the number of hours nurses spent with residents. This place averages just 0.3 hours of nursing care per patient per day, which is well below average. Despite having low quantities of nursing care, this nursing home surprisingly fared better in some of the quality-based metrics we assessed. In fact, it scored well in the area of minimizing its residents' major falls and pressure ulcers.