Heritage Manor

We would like to point out that this facility's long-term care grade exceeded its overall grade. This facility earned a B+ in this area. When nursing homes receive a grade in this range in this category it generally means it has plenty of staff and is a quality place to reside on a permanent basis. In addition to considering the amount of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This nursing home vaccinated 96.969696 percent of its residents. Vaccines are vital to keeping patients healthy. Finally, this place was able to limit hospitalizations. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

This nursing home also received a very favorable inspection grade. Its inspection grade turned out to be its second best category. In that category, we awarded this facility a B. These inspection grades take several factors into consideration, including deficiencies and substantiated complaints. You can find more information about each of these items by obtaining copies of nursing homes' inspection reports. While this place had a few deficiencies on its inspection report, none were major deficiencies based on CMS' scale. A couple of minor deficiencies should not lead you to cross a nursing home off your list.

This facility's next best category was its nursing grade, where it received a grade of B-. Our nursing score looks at the facility's nurse staffing levels. We weigh both the levels of licensure of those nurses and the amount of time spent with residents. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Lastly, while this nursing home got dinged a bit for nursing hours per resident, it actually excelled in some of our quality-based metrics. With less than five percent of its residents suffering from pressure ulcers, it performed well in this area.

This nursing home's least impressive category is short-term care, which is the last area we scored. In this category, we gave this facility a grade of D. In the area of short-term care, we attempt to qualify indicators of a nursing home's rehabilitation services. We assess a nursing home's skilled nursing services, including those performed by registered nurses and physical and occupational therapists. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last measure we considered in this area is the percentage of patients who were able to leave the facility and return to the community. We discovered that just 0 percent of this facility's residents were able to return home, which is well below average. The combination of these poor statistics was damning for this facility's short-term care grade.