Heritage Manor

We also found that this facility excelled in our long-term care rating. We awarded them an impressive grade of A+ in this category. Facilities that do well in long-term care tend to be well-staffed and offer extensive hands on care to patients. One of the datapoints we considered in addition to nursing hours is vaccinations. This nursing home provided the pneumonia vaccination to 100 percent of its residents. Vaccination is a proven method to minimize unnecessary deaths and hospitalizations for the aged 65 and up population. Finally, this place was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low figure.

This nursing home also received an A+ nursing grade, making it one of the few nursing homes to receive multiple A+ category grades. Our nursing score is mostly associated with a nursing home's level of nurse staffing. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, we also looked at several nursing quality measures and this place excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any nursing home the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can typically be avoided by providing better nursing care, such as by having a protocol of moving a patient more frequently.

This nursing home has had near flawless inspections in recent years. We awarded them an impressive grade of A in this category. Our inspection ratings weigh several factors found on a facility's inspection reports. One key criteria we rely on is the number and severity of deficiencies. Places with better scores in this category tend to have very few severe deficiencies. While this facility had a few deficiencies on its government inspection report, none were major deficiencies based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

In our final category, this nursing home also was awarded an impressive short-term care rating, with a grade of A. This finished off a very impressive report card. In determining our short-term care scores, we quantify the facility's skilled nursing services, including those performed by registered nurses, speech therapists, physical therapists and other types of therapists. The objective is to formulate a barometer for sizing up the rehabilitation services of different nursing homes. Fortunately, it looks like this facility employs registered nurses. Not every nursing home employs these skilled professionals. However, based on the information this nursing home provided, they do not appear to employ physical therapists. The final statistic we assessed in this area is the number of patients who were able to leave the nursing home and return home. We found that 0 percent of this facility's patients returned home.