Heritage Lakeside: Nursing Home OverviewSkip to content

Heritage Lakeside

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
Oct 18: DNov 18: DDec 18: DJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: CAug 19: CSep 19: CJan 20: DMar 20: DApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DNov 20: DJan 21: DFeb 21: DMar 21: DApr 21: DMay 21: DJun 21: CJul 21: CAug 21: CSep 21: DOct 21: CNov 21: B-Jan 22: BFeb 22: BMar 22: BApr 22: B-May 22: B-Jun 22: B-Aug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: DNov 23: D
See Rating Overview
Heritage Lakeside's website

1016 Lakeshore Dr,
Rice Lake WI 54868

(715) 234-9101

39.88% estimated occupancy 1

Heritage Lakeside is a facility in Rice Lake, Wisconsin, a city with a population of 15,512 people. This is a relatively poor nursing home, with an overall grade of D. If you are not happy with this facility's poor overall grade, you may find your options to be limited in Rice Lake. The city has just one other nursing home. If you aren't deterred by this facility's report card, feel free to continue reading to learn more about its category scores. We discuss nursing in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Home Making
  • Stroke Recovery
  • Recreational Therapy
  • Pain Management
  • Lymphedema Care

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: A-minus

Even though we were not high on this facility overall, we awarded it a grade of A- for our nursing rating. This is much more impressive than its overall grade. Nursing scores are heavily correlated with levels of nurse staffing. This nursing home provides 0 hours of nursing care per resident per day. Lastly, we also assessed some nursing quality measures in determining our nursing grades. This place performed very well in the area of avoiding major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Short-term Care Quality

Grade: C

This facilities next most favorable area was short-term care. We gave it a C in this category. This is basically a middle of the road score in this category. Short-term care ratings are based on a facility's quantity of skilled highly skilled professionals. This means a vast range of services, ranging from registered nurses to physical and speech therapists, as well as other types of therapy. In this place's case, we were surprised to learn that it actually provides less registered nurse and physical therapist hours per resident than the average facility. The final statistic we assessed in this category is the number of residents that were able to return home from the facility. We found that just 3.8 percent of this nursing home's residents returned home. Unfortunately, this was below average.

Facility Inspections

Grade: F

We also wanted to draw your attention to this nursing home's inspection grades where it received an F. This generally means we found some red flags on the inspection reports. For places with poor inspection scores, you should focus on any severe deficiencies found on their inspection reports. This nursing home had 4 deficiencies by government inspectors. The only favorable thing we found is that none of its deficiencies were in the categories that suggest that they posed a threat to patient health or safety. Finally, we would like to point out that this nursing home was assessed large government fines totaling more than $100,000. This often indicates that a nursing home's poor performance has been an issue for several years.

Long-term Care Quality

Grade: F

The next area we analyzed is long-term care. This facility was given a poor grade of F in this category. Facilities that do not fare well in this category typically are not as well-staffed and are lagging in a few of the areas of routine healthcare services we assessed. After considering the amount of care provided by nurses, we then looked at the facility's vaccination data. Candidly, we were a bit alarmed this facility vaccinated only 80.73395 percent of its patients against pneumonia. To our surprise, this place was actually able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this nursing home has less hospitalizations than the average nursing home. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Lakeside Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Heritage Lakeside, 5.56% of Patients had Pressure Ulcers

This is the percentage of residents that have had a pressure ulcer. Pressure ulcers are considered by many experts to be a measure of nursing care at a nursing home. Pressure ulcers, which are also referred to as bed sores, are often the result of residents staying in one position for too long.

Minimizes Serious Falls

Grade: A

In Heritage Lakeside, 0.92% of Patients had Serious Falls

This is the percentage of patients who have had a major fall. Falls resulting in major injury are often caused by poor nursing care. Better nursing protocols can reduce the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: F

In Heritage Lakeside, 6.67% of Patients had UTIs

This is the percent of patients who suffered from a urinary tract infection. Urinary tract infections are routinely linked to worse hygiene protocols. Closer supervision can limit the number of UTI's sustained by residents in a nursing home. We want to point out that this metric is affected by by the fact that nursing homes have varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Heritage Lakeside, 11.43% of Patients use Anti-Psychotic Medication

This metric is an indication of the percent of long-term patients receiving antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to ensure these medications are being used only where medically required. In some cases, increased usage of these drugs may suggest that a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Heritage Lakeside, 7.84% of Patients use Anti-Anxiety Medication

This indicates the percent of residents given antianxiety medications. Antianxiety drugs are given to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: C

In Heritage Lakeside, 8.65% of Patients

This indicates the percent of patients who are demonstrating symptoms of depression. High rates of depression may imply worse patient care.

Appropriate Vaccine Usage

Grade: D

In Heritage Lakeside, 86.99% of Patients

This metric is a measure of the percent of long-term care patients who were given the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home residents, making these vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: A-minus

In Heritage Lakeside, 10% of Patients

This indicates the percent of residents who needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-minus

In Heritage Lakeside, 21.55% of Residents

This indicates the percentage of patients who maintained mobility over time. Retaining mobility can be a good sign for residents' health.


Grade: A

In Heritage Lakeside, 0.01 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: C

In Heritage Lakeside, 21.55% of Residents Rehospitalized

This metric measures the number of rehospitalizations per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: D

In Heritage Lakeside, 20.47% of Patients

This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heritage Lakeside, 84.13% of Resident

This tells you the percentage of short-term stay residents that experienced functional improvements, such as with activities of daily living. High levels of performance with activities of daily living often correlates with better rehabilitation services.

Nearby Hospitals

  • Marshfield Medical Center - Rice LakeAcute Care Hospitals 1.31 miles away1700 West Stout Street Rice Lake Wisconsin 54868Voluntary non-profit - Private(715) 234-1515
  • Mayo Clinic Health System-NorthlandCritical Access Hospitals 9.48 miles away1222 E Woodland Ave Barron Wisconsin 54812Voluntary non-profit - Private(715) 537-3186
  • Cumberland Memorial HospitalCritical Access Hospitals 14.41 miles away1110 7th Avenue Cumberland Wisconsin 54829Voluntary non-profit - Other(715) 822-7500
  • Indianhead Medical Center Shell LakeCritical Access Hospitals 18.4 miles away113 4th Ave Shell Lake Wisconsin 54871Proprietary(715) 468-7833

Nearby Dialysis

  • Marshfield Medical Center Rice Lake Dialysis1.38 miles away1700 W Stout St Rice Lake Wisconsin 54868CMS Rating: 4 stars Dialysis Stations: 16 (715) 236-6159
  • Mayo Dialysis - Barron9.53 miles away1222 Woodland Ave Barron Wisconsin 54812Dialysis Stations: 6 (715) 537-1345