Heritage Health Services is a senior living facility located in Port Washington, Wisconsin. The city has 12,880 people. This turns out to be a very respectable facility, with an overall grade of B. Based on our assessment, this nursing home looks like a good fit for most people. The best aspect of this facility's impressive profile is its short-term care score. We discuss short-term care in the next paragraph
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Heritage Health Services
- Nursing Home
Updated Nov 1, 2023 by Nick Reese
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Inpatient Rehab
Specialized Services
- Transportation
- Dialysis Transportation
- Medical Transportation
- Speech Therapy
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Tracheotomy Care
- Mental Health
- Diabetes Management
- Physical Therapy
- Respiratory Therapy
- Nutritional Counseling
- Pharmacy
- Laboratory
- X-Ray
- Recreational Therapy
- Bariatric Care
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Registered Staff Hours
Short-term Care Quality
On top of earning a strong overall score, this nursing home also received an elite short-term care grade. We awarded them one of our better scores in that area, with an A. Short-term care grades are based on a facility's quantity of highly-skilled highly skilled professionals. This includes a broad spectrum of nursing services, spanning from registered nurses to physical and occupational therapists, not to mention other forms of therapy. Fortunately, it looks like this facility employs registered nurses. Not all nursing homes employs these types of nurses. However, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we looked at the percentage of patients that eventually returned home from this facility. We found that 6.5 percent of this nursing home's residents returned home.
Nurse Quality
This nursing home also received a strong nursing score. In fact, we awarded it an above average grade of B+ in this area. Nursing ratings are mostly tied to a facility's level of nurse staffing. This particular nursing home provided 0.3 hours of nursing care per resident per day. Lastly, we also looked at some nursing quality-based metrics in determining our nursing grades. This place performed very well in the area of minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.
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Facility Inspections
Moving on to another of this nursing home's strengths, it also received a very impressive inspection grade. This turned out to be one of its best grades. In that area, we gave this facility a grade of B+. Inspection grades account for a host of factors included in a nursing home's inspection report. One key criteria we rely on is the number and severity of deficiencies. Places with better scores in this category tend to have few of these severe deficiencies. This facility was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe deficiencies. This means that the government inspectors did not deem any of the deficiencies to create an imminent risk to patient health or safety. We should point out that deficiency-free inspection reports are rare in this industry.
Long-term Care Quality
The last category we looked at was long-term care. Unfortunately, we gave it an abysmal F for this area, which is a bottom of the barrel score. You shouldn't necessarily disregard a facility because of one concerning category though. In a long-term care environment, the primary goal is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. Once we concluded our assessment of the volume of nursing care, we next considered the facility's vaccination records. We were optimistic to learn that this facility vaccinates 97.10145 percent of its residents for pneumonia. To our surprise, this nursing home also fared well at keeping its patients out of the hospital. It had just 0 hospitalizations per one thousand long-term resident days. Unfortunately, some of its other scores in the category were not as favorable as these.
Rating Over Time
Compared to national and state averages across all facilities.
Heritage Health Services Quality Metrics
Minimizes Pressure Ulcers
In Heritage Health Services, 13.73% of Patients had Pressure Ulcers
This datapoint measures the percent of long-term stay residents who developed pressure ulcers. Many experts believe that pressure ulcers are an indicator of quality of care.
Minimizes Serious Falls
In Heritage Health Services, 0% of Patients had Serious Falls
This is the percent of residents who have had a major fall. Falls leading to severe injuries are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. Major falls leading to injury are routinely caused by poor nursing care.
Minimizes Urinary Tract Infections
In Heritage Health Services, 4.48% of Patients had UTIs
This is the percent of patients that have had a urinary tract infection. Urinary tract infections are routinely caused by facilities with worst hygiene practices. More frequent bathing can limit the number of UTI's sustained by residents in a nursing home. We want to point out that this metric is sometimes skewed by the fact that facilities have different reporting standards for these infections.
Appropriately Uses Anti-Psychotic Medication
In Heritage Health Services, 11.48% of Patients use Anti-Psychotic Medication
This is an indication of the percent of long-term patients receiving antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used appropriately. In limited situations, high levels of antipsychotic drug use may suggest that a nursing home is using these medications to subdue residents.
Appropriately Uses Anti-Anxiety Medication
In Heritage Health Services, 24.56% of Patients use Anti-Anxiety Medication
This metric is a measure of the percent of long-term stay residents taking antianxiety drugs.
Managing Depression Among Residents
In Heritage Health Services, 11.29% of Patients
This is the percentage of patients who are demonstrating symptoms of depression. Increased levels of depression could indicate a lower level of care.
Appropriate Vaccine Usage
In Heritage Health Services, 86.55% of Patients
This tells you the percentage of residents who were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.
Residents Maintain Autonomy
In Heritage Health Services, 21.05% of Patients
This tells you the percentage of residents that required increased assistance with activities of daily living over time. High levels of needing for assistance with ADL's could indicate erosion of a resident's health.
Ability to Keep Residents Mobile
In Heritage Health Services, 34.3% of Residents
This is the percent of residents who maintained mobility over time. Retaining mobility is often a good sign for residents' health.
Short-term Care: Rehospitalizations
In Heritage Health Services, 34.3% of Residents Rehospitalized
Measures the number of rehospitalizations per thousand days of short-term patient care. Keeping residents out of the hospital during rehabilitation is critical to restoring the physical abilities of patients.
Short-term Care: ER Visits
In Heritage Health Services, 12.21% of Patients
This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. There is typically a correlation between reduced emergency room visits and the quality of rehabilitation.
Short-term Care: Facilitates Functional Improvement
In Heritage Health Services, 71.29% of Resident
This indicates the percentage of short-term patients who experienced functional improvements, such as with activities of daily living. High levels of autonomy with activities of daily living generally correlates with better rehabilitation.
Nearby Hospitals
- Ascension Columbia St Mary's Hospital OzaukeeAcute Care Hospitals 10.46 miles away13111 N Port Washington Rd Mequon Wisconsin 53097Voluntary non-profit - Church(414) 585-1374
- St Josephs Community Hospital of West BendAcute Care Hospitals 16.67 miles away3200 Pleasant Valley Road West Bend Wisconsin 53095Voluntary non-profit - Private(262) 334-5533
Nearby Dialysis
- Davita - Cedarburg9.44 miles awayn54 W 6135 Mill Street Cedarburg Wisconsin 53012Dialysis Stations: 10 (262) 376-8011
- Fresenius Medical Care Midwest West Bend16.42 miles away2050 Continental Dr West Bend Wisconsin 53095CMS Rating: 3 stars Dialysis Stations: 12 (262) 306-2700
- Chicot Dialysis LLC16.51 miles away9127 N 76th St Milwaukee Wisconsin 53223Dialysis Stations: 20 (414) 354-4319
- Total Renal Care Inc18.02 miles awayw175 n11056 Stonewood Dr Germantown Wisconsin 53022Dialysis Stations: 12 (262) 251-4047
- Fresenius Medical Care Midwest Good Hope18.68 miles away7701 W Clinton Ave Milwaukee Wisconsin 53223Dialysis Stations: 19 (414) 760-3090
- Ara - Milwaukee19.39 miles awayMilwaukee Dialysis Center 4775 N Green Bay Ave Milwaukee Wisconsin 53209CMS Rating: 3 stars Dialysis Stations: 21 (414) 265-1700
- Total Renal Care Inc19.4 miles awayn87 w17301 Main St Menomonee Falls Wisconsin 53051CMS Rating: 4 stars Dialysis Stations: 12 (262) 253-9768
- Davita - Bay Shore19.79 miles away5650 N Green Bay Ave #150 Milwaukee Wisconsin 53209CMS Rating: 2 stars Dialysis Stations: 28 (414) 351-1290