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Heritage Health Services

  • Nursing Home

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: B
Oct 18: FNov 18: FDec 18: FJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: CAug 19: CSep 19: CJan 20: DMar 20: DApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CNov 20: CJan 21: BFeb 21: BMar 21: BApr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: BNov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: CMay 22: CJun 22: CAug 22: B-Sep 22: B-Oct 22: BNov 22: BJan 23: B-Feb 23: B-Mar 23: BApr 23: B
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Heritage Health Services's website

1119 N Wisconsin St,
Port Washington WI 53074

(262) 284-5892

35.4% estimated occupancy 1

Heritage Health Services is a senior living facility located in Port Washington, Wisconsin. The city has 12,880 people. This turns out to be a very respectable facility, with an overall grade of B. Based on our assessment, this nursing home looks like a good fit for most people. The best aspect of this facility's impressive profile is its short-term care score. We discuss short-term care in the next paragraph

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Dialysis Transportation
  • Medical Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Bariatric Care

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
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May
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Short-term Care Quality

Grade: A

On top of earning a strong overall score, this nursing home also received an elite short-term care grade. We awarded them one of our better scores in that area, with an A. Short-term care grades are based on a facility's quantity of highly-skilled highly skilled professionals. This includes a broad spectrum of nursing services, spanning from registered nurses to physical and occupational therapists, not to mention other forms of therapy. Fortunately, it looks like this facility employs registered nurses. Not all nursing homes employs these types of nurses. However, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we looked at the percentage of patients that eventually returned home from this facility. We found that 6.9 percent of this nursing home's residents returned home.

Nurse Quality

Grade: B-plus

This nursing home also received a strong nursing score. In fact, we awarded it an above average grade of B+ in this area. Nursing ratings are mostly tied to a facility's level of nurse staffing. This particular nursing home provided 0.3 hours of nursing care per resident per day. Lastly, we also looked at some nursing quality-based metrics in determining our nursing grades. This place performed very well in the area of minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Facility Inspections

Grade: B

This nursing home also received impressive government inspections in recent years. We gave them one of our higher scores in that area, with a B. Inspection grades weigh a host of factors found on a nursing home's inspection report. One of the most important criteria we consider is the quantity and severity of deficiencies. Nursing homes with higher scores in this area generally have very few of these severe deficiencies. This place received 3 deficiencies on its inspection report, but we were relieved to see that none were considered to be severe. This indicates that the government inspectors did not consider any of the deficiencies to create an imminent threat to resident safety or health. We should point out that deficiency-free inspections are uncommon in the industry.

Long-term Care Quality

Grade: F

The last category we scored is long-term care, which turned out to be this facility's weakest area. It received a lowly F in this area, which is clearly a bit of a concern. For patients seeking a permanent residence as opposed to rehabilitation, long-term care grades are a key measure. One of the statistics we considered after nursing hours was vaccinations. Thankfully, this nursing home administered the pneumonia vaccination to 95.60439 percent of its residents. To our surprise, this nursing home also keeps its residents out of the hospital. In fact, it had just 0 hospitalizations per one thousand long-term resident days. Unfortunately, a few of its other scores in the category were not as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Health Services Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Health Services, 7.35% of Patients had Pressure Ulcers

This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are often the result of residents not being moved frequently enough. Better nursing care can minimize the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: A

In Heritage Health Services, 3.21% of Patients had Serious Falls

This indicates the percentage of patients who sustained a fall leading to serious injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Heritage Health Services, 3.13% of Patients had UTIs

This indicates the percent of residents that sustained a urinary tract infection. Urinary tract infections are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. UTI's are routinely linked to poor nursing care. Nevertheless, this statistic could be misleading for certain nursing homes due to varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Heritage Health Services, 13.64% of Patients use Anti-Psychotic Medication

This datapoint is a measure of the percent of long-term patients receiving antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In some situations, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Health Services, 16.32% of Patients use Anti-Anxiety Medication

This metric is an indication of the percentage of long-term care patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: B

In Heritage Health Services, 5.98% of Patients

This tells you the percent of residents exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: D

In Heritage Health Services, 92.12% of Patients

This is the percentage of patients who have received the flu and pneumonia vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B

In Heritage Health Services, 13.34% Percentage of Patients

This indicates the percent of residents that needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A

In Heritage Health Services, 17.08% Percentage of Residents

This tells you the percentage of residents who retained mobility levels over time. Retaining mobility can be a good sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: D

In Heritage Health Services, 17.08 Percentage of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term resident care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: D

In Heritage Health Services, 14.13 Percentage of Patients

This metric tracks the number of emergency room visits per thousand days of short-term patient care. Staying out of the emergency room is one way to measure the well-being of patients during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Heritage Health Services, 76.01% Percentage of Resident

This is the percent of short-term stay patients who saw functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Ascension Columbia St Mary's Hospital OzaukeeAcute Care Hospitals 10.46 miles away13111 N Port Washington Rd Mequon Wisconsin 53097Voluntary non-profit - Church(414) 585-1374
  • St Josephs Community Hospital of West BendAcute Care Hospitals 16.67 miles away3200 Pleasant Valley Road West Bend Wisconsin 53095Voluntary non-profit - Private(262) 334-5533

Nearby Dialysis

  • Davita - Cedarburg9.44 miles awayn54 W 6135 Mill Street Cedarburg Wisconsin 53012Dialysis Stations: 10 (262) 376-8011
  • Fresenius Medical Care Midwest West Bend16.42 miles away2050 Continental Dr West Bend Wisconsin 53095CMS Rating: 3 stars Dialysis Stations: 12 (262) 306-2700
  • Chicot Dialysis LLC16.51 miles away9127 N 76th St Milwaukee Wisconsin 53223Dialysis Stations: 20 (414) 354-4319
  • Total Renal Care Inc18.02 miles awayw175 n11056 Stonewood Dr Germantown Wisconsin 53022Dialysis Stations: 12 (262) 251-4047
  • Fresenius Medical Care Midwest Good Hope18.68 miles away7701 W Clinton Ave Milwaukee Wisconsin 53223Dialysis Stations: 19 (414) 760-3090
  • Ara - Milwaukee19.39 miles awayMilwaukee Dialysis Center 4775 N Green Bay Ave Milwaukee Wisconsin 53209CMS Rating: 3 stars Dialysis Stations: 21 (414) 265-1700
  • Total Renal Care Inc19.4 miles awayn87 w17301 Main St Menomonee Falls Wisconsin 53051CMS Rating: 4 stars Dialysis Stations: 12 (262) 253-9768
  • Davita - Bay Shore19.79 miles away5650 N Green Bay Ave #150 Milwaukee Wisconsin 53209CMS Rating: 2 stars Dialysis Stations: 28 (414) 351-1290

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=525586