Heritage Health Services is a senior living facility located in Port Washington, Wisconsin. The city has 12,880 people. This turns out to be a very respectable facility, with an overall grade of B. Based on our assessment, this nursing home looks like a good fit for most people. The best aspect of this facility's impressive profile is its short-term care score. We discuss short-term care in the next paragraph
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Heritage Health Services
- Nursing Home
Updated Apr 1, 2023 by Nick Lata
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Inpatient Rehab
- Dialysis Transportation
- Medical Transportation
- Speech Therapy
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Tracheotomy Care
- Mental Health
- Diabetes Management
- Physical Therapy
- Respiratory Therapy
- Nutritional Counseling
- Recreational Therapy
- Bariatric Care
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Registered Staff Hours
Short-term Care Quality
On top of earning a strong overall score, this nursing home also received an elite short-term care grade. We awarded them one of our better scores in that area, with an A. Short-term care grades are based on a facility's quantity of highly-skilled highly skilled professionals. This includes a broad spectrum of nursing services, spanning from registered nurses to physical and occupational therapists, not to mention other forms of therapy. Fortunately, it looks like this facility employs registered nurses. Not all nursing homes employs these types of nurses. However, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we looked at the percentage of patients that eventually returned home from this facility. We found that 6.9 percent of this nursing home's residents returned home.
This nursing home also received a strong nursing score. In fact, we awarded it an above average grade of B+ in this area. Nursing ratings are mostly tied to a facility's level of nurse staffing. This particular nursing home provided 0.3 hours of nursing care per resident per day. Lastly, we also looked at some nursing quality-based metrics in determining our nursing grades. This place performed very well in the area of minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.
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This nursing home also received impressive government inspections in recent years. We gave them one of our higher scores in that area, with a B. Inspection grades weigh a host of factors found on a nursing home's inspection report. One of the most important criteria we consider is the quantity and severity of deficiencies. Nursing homes with higher scores in this area generally have very few of these severe deficiencies. This place received 3 deficiencies on its inspection report, but we were relieved to see that none were considered to be severe. This indicates that the government inspectors did not consider any of the deficiencies to create an imminent threat to resident safety or health. We should point out that deficiency-free inspections are uncommon in the industry.
Long-term Care Quality
The last category we scored is long-term care, which turned out to be this facility's weakest area. It received a lowly F in this area, which is clearly a bit of a concern. For patients seeking a permanent residence as opposed to rehabilitation, long-term care grades are a key measure. One of the statistics we considered after nursing hours was vaccinations. Thankfully, this nursing home administered the pneumonia vaccination to 95.60439 percent of its residents. To our surprise, this nursing home also keeps its residents out of the hospital. In fact, it had just 0 hospitalizations per one thousand long-term resident days. Unfortunately, a few of its other scores in the category were not as favorable as these.
Rating Over Time
Compared to national and state averages across all facilities.
Heritage Health Services Quality Metrics
Minimizes Pressure Ulcers
In Heritage Health Services, 7.35% of Patients had Pressure Ulcers
This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are often the result of residents not being moved frequently enough. Better nursing care can minimize the percentage of residents in a nursing home who sustain pressure ulcers.
Minimizes Serious Falls
In Heritage Health Services, 3.21% of Patients had Serious Falls
This indicates the percentage of patients who sustained a fall leading to serious injury.
Minimizes Urinary Tract Infections
In Heritage Health Services, 3.13% of Patients had UTIs
This indicates the percent of residents that sustained a urinary tract infection. Urinary tract infections are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. UTI's are routinely linked to poor nursing care. Nevertheless, this statistic could be misleading for certain nursing homes due to varying reporting standards for UTI's.
Appropriately Uses Anti-Psychotic Medication
In Heritage Health Services, 13.64% of Patients use Anti-Psychotic Medication
This datapoint is a measure of the percent of long-term patients receiving antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In some situations, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Heritage Health Services, 16.32% of Patients use Anti-Anxiety Medication
This metric is an indication of the percentage of long-term care patients taking antianxiety drugs.
Managing Depression Among Residents
In Heritage Health Services, 5.98% of Patients
This tells you the percent of residents exhibiting signs of depression.
Appropriate Vaccine Usage
In Heritage Health Services, 92.12% of Patients
This is the percentage of patients who have received the flu and pneumonia vaccines. High vaccination rates should be the norm at this point.
Residents Maintain Autonomy
In Heritage Health Services, 13.34% Percentage of Patients
This indicates the percent of residents that needed more assistance with activities of daily living over time.
Ability to Keep Residents Mobile
In Heritage Health Services, 17.08% Percentage of Residents
This tells you the percentage of residents who retained mobility levels over time. Retaining mobility can be a good sign for residents' well-being.
Short-term Care: Rehospitalizations
In Heritage Health Services, 17.08 Percentage of Residents Rehospitalized
This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term resident care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical abilities of residents.
Short-term Care: ER Visits
In Heritage Health Services, 14.13 Percentage of Patients
This metric tracks the number of emergency room visits per thousand days of short-term patient care. Staying out of the emergency room is one way to measure the well-being of patients during rehabilitation.
Short-term Care: Facilitates Functional Improvement
In Heritage Health Services, 76.01% Percentage of Resident
This is the percent of short-term stay patients who saw functional improvements, such as with activities of daily living.
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