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Heritage Health-Jacksonville

Nursing Home
Independent Living
Assisted Living

Updated Apr 1, 2023 by Nick Reese

Historical Rating

See Rating Overview

Heritage Health-Jacksonville's website

873 Grove Street,
Jacksonville IL 62650

(217) 479-3400

51.37% estimated occupancy ¹

Heritage Health-Jacksonville is one of a mere three available facilities located in Jacksonville, Illinois. Our grading system was not very kind to this nursing home, as it received an overall grade of F. Unfortunately, the city grade for Jacksonville is not too much better. Nevertheless, you still ought to be able to do better More information on this nursing home's category grades is available below. Its best category is inspections, which is discussed in the next paragraph.

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Quick Details

Accepts Medicare ¹
Accepts Medicaid ¹
No CCRC
Has Resident Council
No Family Council
For profit - Corporation
Offers Hospice
Offers Respite Care
Offers Inpatient Rehab
Offers Outpatient Rehab

Specialized Services

Personal Care
Medication Management
Home Making
Medical Transportation
Speech Therapy
Stroke Recovery
IV Antibiotic Therapy
Wound Care
Occupational Therapy
Cardiac Therapy
Tracheotomy Care
Podiatry
Mental Health
Physical Therapy
Respiratory Therapy
Nutritional Counseling
Pharmacy
Laboratory
X-Ray

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Registered Staff Hours

Medical Staff Hours Per Patient (2022)

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Facility Inspections

Sadly, we didn't have any favorable things to write about this nursing home's overall grade or its other ratings. Its best area is the area of inspections. However, with a grade of just D in this category, it still performed poorly. Our inspection scores account for several factors found on a facility's inspection report. You should be especially cautious when considering a nursing home that has severe deficiencies on its inspection reports. This particular nursing home was hit with 5 deficiencies by CMS. The only positive thing we can say is that none of its deficiencies were in the categories that indicate they posed a threat to resident safety or health. Finally, we also want to draw your attention to the fact that this place was assessed large government fines recently of over $100,000. This typically suggests that a facility's bad track record has been an issue for multiple years.

Nurse Quality

We also wanted to draw your attention to this facility's poor nursing grade where it received an F. Our nursing score is primarily tied to the facility's level of nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, we also looked at some nursing quality measures in determining our nursing grades. This facility fared well in terms of minimizing its residents' pressure ulcers and major falls. We consider these statistics to be indicators of the quality of nursing care.

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Long-term Care Quality

Another concern is the F this nursing home was given in the category of long-term care. Facilities that don't fare well in long-term care typically are not as well-staffed and are lagging in some of the areas of routine healthcare services we assessed. One of the factors we considered after nurse's aid hours was vaccines. This nursing home administered the pneumonia vaccination to 92.46753 percent of its patients. To our surprise, this nursing home actually fared well at keeping its patients out of the hospital. It had just 0.01 hospitalizations per one thousand long-term resident days. This was its best score in this category.

Short-term Care Quality

The last category we assessed was short-term care, where this facility was given a rock bottom grade in this category also. Unfortunately, we gave it an abysmal F in this area, which is definitely somewhat alarming. In our short-term care score, we strive to craft a fair measure for rehabilitation services. In doing so, we look at the nursing home's scope of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Based on its score in this category, we weren't stunned to discover that this facility was well below average in terms of its number of registered nurse and physical therapy hours offered to its patients based on the data we assessed. The final statistic we considered in this category is the percentage of residents who ultimately returned home from the facility. This nursing home struggled quite a bit in this metric as well, with just 4.5 percent of its residents returning home. This was quite a bit below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

Heritage Health-Jacksonville Quality Metrics

Minimizes Pressure Ulcers

In Heritage Health-Jacksonville, 8.39% of Patients had Pressure Ulcers

This figure is is a measure of the percent of long-term patients that are suffering from pressure ulcers. We find that pressure ulcers are an barometer of a facility's nursing care quality.

Minimizes Serious Falls

In Heritage Health-Jacksonville, 4.94% of Patients had Serious Falls

This indicates the percentage of long-term stay residents which sustained falls which caused severe injury. This is one of the statistics we use in determining our nursing grades.

Minimizes Urinary Tract Infections

In Heritage Health-Jacksonville, 3.17% of Patients had UTIs

This tells you the percentage of patients who have had a urinary tract infection. UTI's are often the result of nursing homes with worse hygiene protocols. Better nursing care minimizes the percentage of residents in a nursing home who suffer from UTI's. We want to point out that this datapoint is sometimes skewed by the fact that facilities have varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

In Heritage Health-Jacksonville, 19.03% of Patients use Anti-Psychotic Medication

This datapoint is a measure of the percent of long-term care residents taking antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In some situations, high levels of antipsychotic drug use may mean a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

In Heritage Health-Jacksonville, 16.8% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients who were prescribed antianxiety medications. These drugs are prescribed to residents experiencing anxiety or depression.

Managing Depression Among Residents

In Heritage Health-Jacksonville, 8.02% of Patients

This tells you the percentage of patients who are showing depressive symptoms.

Appropriate Vaccine Usage

In Heritage Health-Jacksonville, 95.76% of Patients

This indicates the percentage of residents who have received the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

In Heritage Health-Jacksonville, 18.7% of Patients

Measures the percent of long-term patients who required increased assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing. Some experts would argue this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

In Heritage Health-Jacksonville, 22.21% of Residents

This is the percent of residents who remained mobile levels over time. Retaining mobility is often a good sign for residents' well-being.

Hospitalizations

In Heritage Health-Jacksonville, 0.01 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of patient care. There is typically a correlation between reduced hospitalizations and the overall quality of care.

Short-term Care: Rehospitalizations

In Heritage Health-Jacksonville, 22.21% of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care. There is generally a correlation between staying out of the hospital and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

In Heritage Health-Jacksonville, 17.62% of Patients

This metric is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term care. Staying out of the emergency room is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

In Heritage Health-Jacksonville, 75.02% of Resident

This tells you the percent of short-term stay residents who experienced functional improvements, such as with activities of daily living. High levels of independence with activities of daily living usually correlates with successful rehabilitation.