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Heritage Health-Jacksonville

Nursing Home
Independent Living
Assisted Living

Updated Nov 1, 2023 by Nick Reese

Historical Rating

See Rating Overview

Heritage Health-Jacksonville's website

873 Grove Street,
Jacksonville IL 62650

(217) 479-3400

57.71% estimated occupancy ¹

Heritage Health-Jacksonville is one of four available facilities located in Jacksonville, Illinois. Our rating scheme was not very kind to this facility, as we gave it an overall rating of F. Unfortunately, the city grade for Jacksonville isn't too much better. Nevertheless, you still ought to be able to find a better option Surprisingly, this nursing home actually received one respectable category grade for inspections, which you can find more information about below.

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Quick Details

Accepts Medicare ¹
Accepts Medicaid ¹
No CCRC
Has Resident Council
No Family Council
For profit - Limited Liability company
Offers Hospice
Offers Respite Care
Offers Inpatient Rehab
Offers Outpatient Rehab

Specialized Services

Personal Care
Medication Management
Home Making
Medical Transportation
Speech Therapy
Stroke Recovery
IV Antibiotic Therapy
Wound Care
Occupational Therapy
Cardiac Therapy
Tracheotomy Care
Podiatry
Mental Health
Physical Therapy
Respiratory Therapy
Nutritional Counseling
Pharmacy
Laboratory
X-Ray

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Registered Staff Hours

Medical Staff Hours Per Patient (2022)

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Facility Inspections

While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of C. Inspection ratings weigh a host of factors found on a facility's inspection report. One key criteria we consider is the quantity and severity of deficiencies. This place had 5 deficiencies on its inspection report, but fortunately none were in categories G through L. This means that it avoided the more ominous categories of deficiencies. Unfortunately, we also need to draw your attention to the fact that this facility received significant government fines in recent years.

Nurse Quality

One of the other reasons we rated this facility so highly is that it received a very impressive nursing rating. In that category, we gave this facility an D. We assessed the licensure of nurses employed by the nursing home, as well as the number of hours the nurses worked with patients, in calculating our score in this category. This facility provided just 0.4 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Finally, we also looked at some nursing quality-based metrics in computing our nursing ratings. This place performed well in terms of avoiding major falls and pressure ulcers.

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Long-term Care Quality

Our third category we graded is long-term care, where this nursing home received an F. Facilities that receive this kind of grade in this category likely don't provide the kind of consistent 24/7 care that some other facilities provide. One of the datapoints we considered in addition to nursing hours was vaccinations. This nursing home administered the pneumonia vaccine to 92.328766 percent of its patients. To our surprise, this nursing home was actually decent at keeping its residents out of the hospital. Indeed, it had just 0.01 hospitalizations per one thousand long-term resident days. This is its best feature in this category.

Short-term Care Quality

Switching gears to the fourth area, this nursing home did not perform very well in this category either. Due to a very poor grade of F in short-term care, this is about as bad as it gets. In the area of short-term care, we seek to assess indicators of a facility's rehabilitation. We look at a nursing home's skilled nursing services, including the ones performed by registered nurses and physical, occupational and other therapists. With a score this poor for this category, we weren't stunned to find this facility was below average in multiple staffing metrics we assess. The nursing home supplied significantly fewer registered nurse and physical therapist hours per resident than most nursing homes. Finally, we looked at the percentage of patients that were able to return home from this facility. This facility didn't fare well here either. In fact, we found that just 3.4 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

Heritage Health-Jacksonville Quality Metrics

Minimizes Pressure Ulcers

In Heritage Health-Jacksonville, 11.02% of Patients had Pressure Ulcers

This indicates the percent of patients that have had a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be an indicator of nursing care . Pressure ulcers, which are also known as bed sores, are often the result of patients not being moved frequently enough.

Minimizes Serious Falls

In Heritage Health-Jacksonville, 3.84% of Patients had Serious Falls

This indicates the percentage of patients who sustained a major fall. Falls leading to major injuries are considered by many in the nursing home industry to be a measure of the quality of nursing care . Falls resulting in injury are routinely the result of poor nursing care.

Minimizes Urinary Tract Infections

In Heritage Health-Jacksonville, 2.98% of Patients had UTIs

This indicates the percent of patients that suffered from a urinary tract infection. UTI's are routinely caused by facilities with worst hygiene practices. More frequent bathing limits the percentage of residents in a nursing home who suffer from UTI's. Keep in mind that this statistic is sometimes skewed by the fact that facilities have incongruent reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

In Heritage Health-Jacksonville, 19.83% of Patients use Anti-Psychotic Medication

This datapoint measures the percentage of long-term stay patients who were administered antipsychotic medication. Increased usage of these drugs may suggest a facility is using these drugs to control patient behavior in scenarios where such medications aren't medically required. However, some nursing homes need to rely more on these drugs due to an increased number of residents suffering from cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

In Heritage Health-Jacksonville, 18.37% of Patients use Anti-Anxiety Medication

This figure is a measure of the percent of long-term residents taking antianxiety medications.

Managing Depression Among Residents

In Heritage Health-Jacksonville, 3.87% of Patients

This metric is a measure of the percent of long-term stay patients who are demonstrating signs of depression. Many in the industry believe that this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

In Heritage Health-Jacksonville, 95.66% of Patients

This tells you the percentage of patients who were administered the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

In Heritage Health-Jacksonville, 17.92% of Patients

This tells you the percent of residents that needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

In Heritage Health-Jacksonville, 18.9% of Residents

Measures the percentage of long-term residents who maintained mobility. Some believe that the ability to move around is critical to residents' physical and mental health.

Hospitalizations

In Heritage Health-Jacksonville, 0.01 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Avoiding the hospital is critical to maintaining the physical well-being of nursing home patients.

Short-term Care: Rehospitalizations

In Heritage Health-Jacksonville, 18.9% of Residents Rehospitalized

This datapoint is a measure of the number of times residents are rehospitalized per thousand days of short-term patient care. Staying out of the hospital during rehabilitation is important to restoring the health of patients.

Short-term Care: ER Visits

In Heritage Health-Jacksonville, 15.82% of Patients

This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

In Heritage Health-Jacksonville, 72.96% of Resident

This tells you the percent of short-term residents that saw functional improvements, such as with activities of daily living. High levels of autonomy with activities of daily living typically correlates with successful rehabilitation services.