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Heritage Health Care Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: F
See Rating Overview

1657 Sunset Ave,
Utica NY 13502

(315) 797-7392

97.77% estimated occupancy 1

Heritage Health Care Center is a very-large facility located in Utica, New York. This facility was given an alarming overall grade based on the data we looked at. Keep in mind that Utica received a city grade of C, so should look at some other options in the city as well. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, inspection reports are discussed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: D

Sadly, we didn't have any favorable things to write about this place's overall grade or its other ratings. Its best category is the category of inspections. Nevertheless, with just a D in this area, it still performed poorly. Inspection scores weigh a host of factors included in a facility's inspection report. Generally, you should be most cautious when considering a facility that has severe deficiencies on its inspection reports. This particular nursing home was assessed 7 deficiencies by CMS. The only favorable thing we can say is that none of its deficiencies were in the categories that indicate that they created a threat to resident safety or health. Finally, we also would like to draw your attention to the fact that this place was assessed significant government fines in recent years amounting to over $100,000. This typically indicates that a nursing home's bad track record spanned more than one year.

Nurse Quality

Grade: F

We also wanted to point out that this nursing home received an F for its nursing grade. Our nursing grade is primarily tied to a nursing home's level of nurse staffing. With a meager 0.3 hours of nursing care per patient per day, this nursing home's nurse staffing levels were significantly below the national average. Lastly, we also looked at some nursing quality-based metrics in determining our nursing ratings. This place fared well in the area of avoiding major falls and pressure ulcers. We consider these metrics to be good measures of the quality of nursing care.

Long-term Care Quality

Grade: F

The third area we analyzed was long-term care. This facility's received a low-end long-term care grade where it was given an F. Nursing homes that receive this kind of score in this category likely don't provide the kind of consistent around the clock care that some other facilities provide. After looking at the volume of care provided by nurses and other staff, we turned to the nursing home's vaccination record. Candidly, we were a bit worried that this nursing home vaccinated 75.103165 percent of its patients for pneumonia, which happens to be quite a bit less than what we were hoping for. To our surprise, this place actually fared well at keeping its residents out of the hospital. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days. This was its best feature in this category.

Short-term Care Quality

Grade: F

Switching gears to the last category, this nursing home did not fare well in this area either. Due to a rock bottom grade of F in short-term care, this is just about as as uninspiring as it gets. Our short-term care grade is typically used to gauge a nursing home's performance with rehabilitation. In order to offer highly rated rehabilitation services, nursing homes generally need to feature higher levels of skilled nursing. Skilled nursing includes registered nurses, physical therapists, respiratory therapists and other highly trained professionals. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Lastly, we assessed the percentage of residents who were able to return to the community from this nursing home. We found that just 3.8 percent of this nursing home's residents returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Health Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heritage Health Care Center, 9.58% of Patients had Pressure Ulcers

This tells you the percentage of residents who sustained a pressure ulcer. Pressure ulcers are considered by many experts to be an indicator of nursing care at a nursing home. Pressure ulcers, which are also known as bed sores, are routinely the result of patients staying in one position for too long.

Minimizes Serious Falls

Grade: B

In Heritage Health Care Center, 3.04% of Patients had Serious Falls

This indicates the percent of residents that sustained a major fall. Falls resulting in serious injuries are routinely caused by lower levels of patient supervision. More supervision reduces the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: A-minus

In Heritage Health Care Center, 2.1% of Patients had UTIs

This indicates the percentage of residents who suffered from a urinary tract infection. UTI's are often the result of facilities with lower levels of hygiene. Better hygiene protocols can reduce the number likelihood of residents sustaining infections. We want to point out that this statistic is sometimes skewed by the fact that facilities have varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Heritage Health Care Center, 11.59% of Patients use Anti-Psychotic Medication

This is the percent of patients prescribed antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to confirm these medications are being used appropriately. In some cases, high levels of antipsychotic drug use may suggest that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Heritage Health Care Center, 13.3% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were given antianxiety drugs. Antianxiety drugs are prescribed to patients suffering from depression and anxiety.

Managing Depression Among Residents

Grade: D

In Heritage Health Care Center, 13.2% of Patients

This metric is a measure of the percentage of long-term patients who are showing depressive symptoms. Some experts argue this is a reasonable measure of quality of life.

Appropriate Vaccine Usage

Grade: D

In Heritage Health Care Center, 91.26% of Patients

This tells you the percent of residents who have received the flu and pneumonia vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B-plus

In Heritage Health Care Center, 14.75% Percentage of Patients

This is the percent of patients that needed additional assistance with activities of daily living over time. Higher levels of needing for assistance with activities of daily living may be a sign of deterioration of a resident's well-being.

Ability to Keep Residents Mobile

Grade: C

In Heritage Health Care Center, 17.32% Percentage of Residents

This is the percentage of residents who maintained mobility over time. Optimizing mobility can be a great sign for residents' health.

Hospitalizations

Grade: B-plus

In Heritage Health Care Center, 1.31 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per thousand days of care. There is usually a correlation between having fewer hospitalizations and the quality of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Heritage Health Care Center, 17.32 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B

In Heritage Health Care Center, 8.8 Percentage of Patients

This tells you the number of emergency room visits per thousand days of short-term patient care. There is typically a correlation between having fewer emergency room visits and the overall quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Heritage Health Care Center, 75.07% Percentage of Resident

This datapoint measures the percentage of short-term stay patients that saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry would argue this is a reasonable measure of rehabilitation performance.

Scores for Utica, NY

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of B-plus

Looking for more options? Utica, New York has 5 other nursing homes

Nearby Hospitals

  • St Elizabeth Medical CenterAcute Care Hospitals 0.7 miles away2209 Genesee Street Utica New York 13501Voluntary non-profit - Private(315) 798-8100
  • Mohawk Valley Psychiatric CenterPsychiatric 0.81 miles away1400 Noyes St Utica New York 13502Government - Local(315) 797-6800
  • Rome Memorial Hospital, IncAcute Care Hospitals 13.33 miles away1500 North James Street Rome New York 13440Voluntary non-profit - Private(315) 338-7000
  • Oneida Health HospitalAcute Care Hospitals 19.84 miles away321 Genesee Street Oneida New York 13421Voluntary non-profit - Other(315) 363-6000

Nearby Dialysis

  • Faxton-St. Lukes Healthcare0 miles away1676 Sunset Ave Utica New York 13502CMS Rating: 3 stars Dialysis Stations: 36 (315) 624-5660
  • Fslh-St. Luke's Home Renal Dialysis1.44 miles away1650 Champlain Avenue Utica New York 13502Dialysis Stations: 8 (315) 624-8998
  • Faxton St. Luke's Healthcare - Masonic3.33 miles away2150 Bleeker Street Utica New York 13501Dialysis Stations: 20 (315) 724-3897
  • Faxton St. Luke's Healthcare - Rome12.98 miles away91 Perimeter Rd-Griffiss Park Rome Dialysis Clinic Rome New York 13440CMS Rating: 4 stars Dialysis Stations: 16 (315) 334-4786
  • Faxton St. Luke's Healthcare - Herkimer14.39 miles away201 East State Street Herkimer New York 13350Dialysis Stations: 8 (315) 574-3025
  • Utica Partners LLC19.26 miles away2142 Glenwood Shopping Plaza Oneida New York 13421Dialysis Stations: 8 (315) 363-1393
  • Faxton-St. Luke's Healthcare19.67 miles away131 Main Street Suite 101 Oneida New York 13421Dialysis Stations: 8 (315) 366-0360