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Heritage Health Care Center

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: F
See Rating Overview

1657 Sunset Ave,
Utica NY 13502

(315) 797-7392

97.59% estimated occupancy 1

Heritage Health Care Center is a very-large facility located in Utica, New York. This facility was given an alarming overall grade based on the data we looked at. Keep in mind that Utica received a city grade of C, so should look at some other options in the city as well. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, inspection reports are discussed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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Facility Inspections

Grade: D

Sadly, we didn't have any favorable things to write about this place's overall grade or its other ratings. Its best category is the category of inspections. Nevertheless, with just a D in this area, it still performed poorly. Inspection scores weigh a host of factors included in a facility's inspection report. Generally, you should be most cautious when considering a facility that has severe deficiencies on its inspection reports. This particular nursing home was assessed 7 deficiencies by CMS. The only favorable thing we can say is that none of its deficiencies were in the categories that indicate that they created a threat to resident safety or health. Finally, we also would like to draw your attention to the fact that this place was assessed significant government fines in recent years amounting to over $100,000. This typically indicates that a nursing home's bad track record spanned more than one year.

Long-term Care Quality

Grade: D

Unfortunately, this facility's second most respectable category was long-term care. However, with a grade of D in this category, it still performed relatively badly. Long-term care scores in this range generally are a bad sign for the quantity and quality of care provided by nurses and aids, as well as the levels of routine medical care available. One of the factors we considered on top of nurse's aid hours was vaccinations. Candidly, we were a bit alarmed this nursing home provided the pneumonia vaccine to a relatively low 81.74158 percent of its patients. Surprisingly, this facility actually fared well at keeping its residents out of the hospital. Indeed, it had just 0.01 hospitalizations per 1,000 long-term resident days. This is its best feature in this category.

Nurse Quality

Grade: D

We were surprised to find that this facility also excelled in the area of nursing. In fact, we gave it an D for that category, which is one of our highest scores. Our nursing rating is largely associated with the nursing home's level of nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, we also looked at some nursing quality-based metrics in determining our nursing ratings. This nursing home fared well in terms of minimizing its residents' pressure ulcers and major falls. Many consider these datapoints to be reliable indicators of the quality of nursing care.

Short-term Care Quality

Grade: F

Moving on to the final category, this facility really didn't perform very well in this area either. With an abysmal grade of F in short-term care, this is about as bad as it gets. Short-term care scores are based on a facility's quantity of skilled nursing services. This includes a wide range of services, ranging from registered nurses to physical and respiratory therapists, in addition to other types of therapy. With its abysmal grade in this category, we weren't stunned to find that this place provided substantially fewer physical therapist and registered nurse hours per resident than most other nursing homes. Lastly, we considered the percentage of patients who were able to return to the community from this nursing home. This definitely was not a strength for this nursing home. We found that just 4.4 percent of this nursing home's residents returned home. At most nursing homes, around half of their patients are able to return home so this is well below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Heritage Health Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Heritage Health Care Center, 9.62% of Patients had Pressure Ulcers

This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are often the result of patients not being moved frequently enough. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-plus

In Heritage Health Care Center, 3.04% of Patients had Serious Falls

This tells you the percentage of patients that suffered from a major fall. Falls resulting in major injury are considered to be a measure of the quality of nursing care at a nursing home. Major falls leading to injury are routinely caused by poor nursing care.

Minimizes Urinary Tract Infections

Grade: A-minus

In Heritage Health Care Center, 2.08% of Patients had UTIs

This figure indicates the percentage of long-term stay patients who experienced a urinary tract infection. While a higher rate infections could reflect poorly on a facility's cleanliness, it can be difficult to compare between nursing homes due to nursing homes having varying reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Heritage Health Care Center, 11.61% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were prescribed antipsychotic drugs. Antipsychotic drugs are administered to residents for many medical conditions, such as cognitive disorders. Sadly, in some situations, high levels of antipsychotic drug use may mean a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Heritage Health Care Center, 13.28% of Patients use Anti-Anxiety Medication

This tells you the percent of residents prescribed antianxiety medications. These drugs are used to treat residents suffering from depression and anxiety.

Managing Depression Among Residents

Grade: D

In Heritage Health Care Center, 13.6% of Patients

This is a measure of the percentage of long-term patients demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: D

In Heritage Health Care Center, 91.89% of Patients

This datapoint is a measure of the percentage of long-term care patients that were given the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home residents, making these types of vaccines critical to patient health.

Residents Maintain Autonomy

Grade: B

In Heritage Health Care Center, 14.66% Percentage of Patients

This datapoint measures the percentage of long-term stay patients who required more assistance with activities of daily living over time. ADL's include activities such as getting dressed and taking a bath. Some experts would argue that this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: C

In Heritage Health Care Center, 18.82% Percentage of Residents

Measures the percentage of long-term care patients who remained mobile levels.

Hospitalizations

Grade: B

In Heritage Health Care Center, 1.2 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is critical to preserving the physical well-being of nursing home residents.

Short-term Care: Rehospitalizations

Grade: A-minus

In Heritage Health Care Center, 18.82 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: B-minus

In Heritage Health Care Center, 8.77 Percentage of Patients

This metric tracks the number of emergency room visits per thousand days of short-term care. Staying out of the emergency room is one way to assess the well-being of patients during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Heritage Health Care Center, 74.71% Percentage of Resident

This tells you the percent of short-term care residents who saw functional improvements, such as with activities of daily living. High levels of independence with activities of daily living often correlates with successful rehabilitation.

Scores for Utica, NY

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A-minus

Looking for more options? Utica, New York has 5 other nursing homes

Nearby Hospitals

  • St Elizabeth Medical CenterAcute Care Hospitals 0.7 miles away2209 Genesee Street Utica New York 13501Voluntary non-profit - Private(315) 798-8100
  • Mohawk Valley Psychiatric CenterPsychiatric 0.81 miles away1400 Noyes St Utica New York 13502Government - Local(315) 797-6800
  • Rome Memorial Hospital, IncAcute Care Hospitals 13.33 miles away1500 North James Street Rome New York 13440Voluntary non-profit - Private(315) 338-7000
  • Oneida Health HospitalAcute Care Hospitals 19.84 miles away321 Genesee Street Oneida New York 13421Voluntary non-profit - Other(315) 363-6000

Nearby Dialysis

  • Faxton-St. Lukes Healthcare0 miles away1676 Sunset Ave Utica New York 13502CMS Rating: 3 stars Dialysis Stations: 36 (315) 624-5660
  • Fslh-St. Luke's Home Renal Dialysis1.44 miles away1650 Champlain Avenue Utica New York 13502Dialysis Stations: 8 (315) 624-8998
  • Faxton St. Luke's Healthcare - Masonic3.33 miles away2150 Bleeker Street Utica New York 13501Dialysis Stations: 20 (315) 724-3897
  • Faxton St. Luke's Healthcare - Rome12.98 miles away91 Perimeter Rd-Griffiss Park Rome Dialysis Clinic Rome New York 13440CMS Rating: 4 stars Dialysis Stations: 16 (315) 334-4786
  • Faxton St. Luke's Healthcare - Herkimer14.39 miles away201 East State Street Herkimer New York 13350Dialysis Stations: 8 (315) 574-3025
  • Utica Partners LLC19.26 miles away2142 Glenwood Shopping Plaza Oneida New York 13421Dialysis Stations: 8 (315) 363-1393
  • Faxton-St. Luke's Healthcare19.67 miles away131 Main Street Suite 101 Oneida New York 13421Dialysis Stations: 8 (315) 366-0360