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Heritage Health Care Center

  • Nursing Home

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: F
See Rating Overview

1657 Sunset Ave,
Utica NY 13502

(315) 797-7392

96.18% estimated occupancy 1

Heritage Health Care Center is a very-large facility located in Utica, New York. This facility was given an alarming overall grade based on the data we looked at. Keep in mind that Utica received a city grade of C, so should look at some other options in the city as well. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, inspection reports are discussed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: C

While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of C. Inspection scores weigh a host of factors included in a facility's inspection reports. One key criteria we rely on is the number and severity of deficiencies. This facility was hit with 7 deficiencies on its inspection report, but fortunately none were in any of the categories labeled G through L. This means inspectors didn't consider any of the deficiencies to present an imminent threat to resident safety or health. Unfortunately, we also need to draw your attention to the fact that this facility received significant government fines in recent years.

Nurse Quality

Grade: F

One of the other reasons we rated this nursing home so highly is that it received a very impressive nursing grade. In that area, we gave this nursing home an F. Our nursing score analyzes many factors, but the most important consideration is the quantity of nurse hours spent with patients. This nursing home averaged only 0.3 hours of nursing care per resident on a daily basis. This is a very low total compared to most nursing homes. Finally, we also looked at some nursing quality measures in calculating our nursing scores. This place performed well in terms of avoiding major falls and pressure ulcers.

Long-term Care Quality

Grade: F

This nursing home wound up receiving a an abysmal score in our long-term care category. It was given a lowly F in this area. Facilities that do not fare well in this category typically are not as well-staffed and are lagging in a few of the areas of routine medical care we assessed. Once we looked at the amount of care provided by nurses aids and other staff, we turned to the nursing home's vaccination data. Frankly, we were a bit alarmed this nursing home vaccinated 67.0573 percent of its patients against pneumonia, which is quite a few points lower than the national average. Surprisingly, this place actually fared well at keeping its residents out of the hospital. It had only 0.01 hospitalizations per 1,000 long-term resident days. This was its best score in this category.

Short-term Care Quality

Grade: F

Turning to the fourth category, this facility really did not perform well in this area either. Due to a very poor grade of F in short-term care, this is really as terrible as it gets. Our short-term care grade is typically employed to judge a facility's performance with rehabilitation. To provide highly rated rehabilitation services, facilities generally must have higher levels of highly skilled nursing. These types of services include registered nurses, physical therapists, speech therapists and other highly trained professionals. With a grade this poor for this category, we were not stunned to find this place was well below average in the two key staffing metrics we looked at. In fact, it supplied substantially fewer physical therapist and registered nurse hours per patient than most other nursing homes. Lastly, we assessed the percentage of patients who who were able to eventually return home from this nursing home. This facility didn't fare well here either. In fact, we found that just 3.8 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Health Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heritage Health Care Center, 9.18% of Patients had Pressure Ulcers

This measures the percentage of long-term care patients which developed new or worsened pressure ulcers or bed sores. We use this statistic in calculating our nursing grades.

Minimizes Serious Falls

Grade: C

In Heritage Health Care Center, 3.11% of Patients had Serious Falls

This figure gauges the percent of long-term care residents that had falls leading to severe injury. This is one of the statistics we use in computing our nursing grades.

Minimizes Urinary Tract Infections

Grade: A-minus

In Heritage Health Care Center, 2.03% of Patients had UTIs

This tells you the percent of residents that sustained a urinary tract infection. These infections are sometimes associated with inadequate hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Health Care Center, 12.22% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were given antipsychotic drugs. These drugs may be used for several conditions, such as cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heritage Health Care Center, 13.51% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients who were prescribed antianxiety medications. These medications are used to treat patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: F

In Heritage Health Care Center, 13.75% of Patients

This indicates the percent of residents who are exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: D

In Heritage Health Care Center, 90.38% of Patients

Measures the percentage of long-term stay residents who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-plus

In Heritage Health Care Center, 15.3% Percentage of Patients

Measures the percentage of long-term residents who required more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and using the bathroom. Some experts would argue this is a measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: D

In Heritage Health Care Center, 14.12% Percentage of Residents

This is the percent of residents that remained mobile levels over time. Preserving mobility can be a good sign for residents' health.

Hospitalizations

Grade: A-minus

In Heritage Health Care Center, 1.46 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: A

In Heritage Health Care Center, 14.12 Percentage of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term patient care. There is a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A

In Heritage Health Care Center, 9.74 Percentage of Patients

This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Heritage Health Care Center, 75.23% Percentage of Resident

This is the percentage of short-term care residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of independence with ADL's often correlates with better rehabilitation.

Scores for Utica, NY

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-plus

Looking for more options? Utica, New York has 3 other nursing homes

Nearby Hospitals

  • St Elizabeth Medical CenterAcute Care Hospitals 0.7 miles away2209 Genesee Street Utica New York 13501Voluntary non-profit - Private(315) 798-8100
  • Mohawk Valley Psychiatric CenterPsychiatric 0.81 miles away1400 Noyes St Utica New York 13502Government - Local(315) 797-6800
  • Rome Memorial Hospital, IncAcute Care Hospitals 13.33 miles away1500 North James Street Rome New York 13440Voluntary non-profit - Private(315) 338-7000
  • Oneida Health HospitalAcute Care Hospitals 19.84 miles away321 Genesee Street Oneida New York 13421Voluntary non-profit - Other(315) 363-6000

Nearby Dialysis

  • Faxton-St. Lukes Healthcare0 miles away1676 Sunset Ave Utica New York 13502CMS Rating: 3 stars Dialysis Stations: 36 (315) 624-5660
  • Fslh-St. Luke's Home Renal Dialysis1.44 miles away1650 Champlain Avenue Utica New York 13502Dialysis Stations: 8 (315) 624-8998
  • Faxton St. Luke's Healthcare - Masonic3.33 miles away2150 Bleeker Street Utica New York 13501Dialysis Stations: 20 (315) 724-3897
  • Faxton St. Luke's Healthcare - Rome12.98 miles away91 Perimeter Rd-Griffiss Park Rome Dialysis Clinic Rome New York 13440CMS Rating: 4 stars Dialysis Stations: 16 (315) 334-4786
  • Faxton St. Luke's Healthcare - Herkimer14.39 miles away201 East State Street Herkimer New York 13350Dialysis Stations: 8 (315) 574-3025
  • Utica Partners LLC19.26 miles away2142 Glenwood Shopping Plaza Oneida New York 13421Dialysis Stations: 8 (315) 363-1393
  • Faxton-St. Luke's Healthcare19.67 miles away131 Main Street Suite 101 Oneida New York 13421Dialysis Stations: 8 (315) 366-0360