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Heritage Hall Wise

  • Nursing Home

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: C
Oct 18: CNov 18: CDec 18: CJan 19: CFeb 19: CMay 19: CJun 19: CJul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: DJun 21: DJul 21: DAug 21: DSep 21: DOct 21: CNov 21: CJan 22: CFeb 22: CMar 22: DApr 22: CMay 22: CJun 22: CAug 22: CSep 22: C
See Rating Overview
Heritage Hall Wise's website

9434 Coeburn Mountain Road,
Wise VA 24293

(276) 328-2721

92.37% estimated occupancy 1

Heritage Hall Wise is a senior living facility in Wise, Virginia, which has 10,791 people. This proved to be a respectable facility, with an overall grade of C. You can definitely do worse than this facility. The best part of this facility's profile was its exemplary inspection rating. We discuss inspections in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Speech Therapy
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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Facility Inspections

Grade: A

The primary reason this nursing home received a decent overall grade is its impeccable government inspections in recent years. We gave it one of our better scores in that category, with an A. This is a notably better score than the place's overall grade, which was decent but not in the elite range. Arguably the most important factor we consider in determining our inspection scores is deficiencies. Deficiencies can be found on a facility's recent inspection reports. Nursing homes with higher scores in this area most likely dodged the most severe deficiencies involving patient abuse or death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Based on this, we still had a generally positive view of this facility's inspections.

Long-term Care Quality

Grade: B

This nursing home also was given a positive score in our long-term care category. We gave this nursing home an above average grade of B in that category. When nursing homes receive a grade in this range in this category it generally means it has plenty of staff and is a quality place to live on a permanent basis. On top of looking at the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility administered the vaccine to 99.69512 percent of its residents. Vaccines are vital to keeping patients healthy. Finally, this facility was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: D

Sadly, this facility's next best score was short-term care. Nevertheless, with a D in this category, it still performed somewhat badly. In our short-term care rating, we try to craft a meaningful measure for rehabilitation services. In doing so, we analyze a facility's levels of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The final metric we considered in this category is the number of patients that eventually returned home from the nursing home. This nursing home struggled quite a bit in this area as well, with just 0 percent of its residents returning home. This was quite a bit below the national average.

Nurse Quality

Grade: D

This nursing home's weakest category is nursing, which is the last category we assessed. For this area, we gave this facility a D. In determining our nursing grades, we assess both nursing hours and the levels of licensure of those nurses. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, we also looked at some nursing quality measures in calculating our nursing grades. This nursing home fared well in terms of minimizing its residents' major falls and pressure ulcers.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Hall Wise Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Heritage Hall Wise, 8.72% of Patients had Pressure Ulcers

This is the percent of residents who suffered from a pressure ulcer. Pressure ulcers are skin damage due to remaining in one position for too long.

Minimizes Serious Falls

Grade: D

In Heritage Hall Wise, 3.64% of Patients had Serious Falls

This statistic tells you the percent of long-term stay patients who sustained falls which resulted in serious injury. We use this statistic in calculating nursing grades.

Minimizes Urinary Tract Infections

Grade: B-minus

In Heritage Hall Wise, 2.55% of Patients had UTIs

This is an indication of the percentage of long-term patients who experienced a UTI. UTI's may be a sign of poor nursing care. Nevertheless, this datapoint could be misleading for some nursing homes due to inconsistent reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Hall Wise, 13.56% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents who were given antipsychotic medications. Antipsychotic medications are given to patients for a variety of conditions, such as Alzheimer's or other dementias. Sadly, in limited cases, high levels of antipsychotic drug use may mean that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Hall Wise, 20.28% of Patients use Anti-Anxiety Medication

This figure is an indication of the percent of long-term patients which were prescribed antianxiety drugs. These drugs are typically used to treat patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: A+

In Heritage Hall Wise, 3.63% of Patients

This datapoint is a measure of the percent of long-term care residents who are showing depressive symptoms.

Appropriate Vaccine Usage

Grade: B-plus

In Heritage Hall Wise, 91.12% of Patients

This is a measure of the percent of long-term residents who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: C

In Heritage Hall Wise, 16.48% Percentage of Patients

This datapoint is a measure of the percentage of long-term care patients who required more assistance with activities of daily living over time. ADL's include activities such as taking medications and bathing.

Ability to Keep Residents Mobile

Grade: A-plus

In Heritage Hall Wise, 21.22% Percentage of Residents

This tells you the percent of patients who maintained mobility over time. Optimizing mobility is often a great sign for residents' health.

Hospitalizations

Grade: D

In Heritage Hall Wise, 1.29 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of care. There is a correlation between having fewer hospitalizations and the overall quality of care.

Short-term Care: Rehospitalizations

Grade: F

In Heritage Hall Wise, 21.22 Percentage of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: B-minus

In Heritage Hall Wise, 11.62 Percentage of Patients

This indicates the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is a correlation between staying out of the emergency room and the overall quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Heritage Hall Wise, 75.54% Percentage of Resident

This metric is a measure of the percent of short-term care patients who saw functional improvements, such as with activities of daily living. Many argue that this is a reliable measure of a nursing home's rehabilitation services.

Nearby Hospitals

  • Norton Community HospitalAcute Care Hospitals 5.37 miles away100 15th Nw Street Norton Virginia 24273Voluntary non-profit - Private(276) 439-1000
  • Lonesome Pine HospitalAcute Care Hospitals 12.68 miles away1990 Holton Avenue East Big Stone Gap Virginia 24219Voluntary non-profit - Private(276) 523-3111
  • Dickenson Community HospitalCritical Access Hospitals 14.66 miles away312 Hospital Drive Clintwood Virginia 24228Voluntary non-profit - Private(276) 926-0300
  • Whitesburg Arh HospitalAcute Care Hospitals 17.08 miles away240 Hospital Road Whitesburg Kentucky 41858Voluntary non-profit - Other(606) 633-3500

Nearby Dialysis

  • Bma - Mountain Empire4.01 miles away340 Anderson Hollow Rd Ste 100 Norton Virginia 24273Dialysis Stations: 16 (276) 679-7805
  • Davita - Raven Rock14.7 miles away483 Gateway Industrial Park Jenkins Kentucky 41537Dialysis Stations: 11 (606) 832-2070