Heritage Hall Wise: Nursing Home OverviewSkip to content

Heritage Hall Wise

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
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Heritage Hall Wise's website

9434 Coeburn Mountain Road,
Wise VA 24293

(276) 328-2721

93.29% estimated occupancy 1

Heritage Hall Wise is a senior living facility in Wise, Virginia, which has 10,791 people. This proved to be a respectable facility, with an overall grade of B-. You can definitely do worse than this facility. The best part of this facility's profile was its exemplary inspection rating. We discuss inspections in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Speech Therapy
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A

The primary reason this nursing home received a decent overall grade is its impeccable government inspections in recent years. We gave it one of our better scores in that category, with an A. This is a notably better score than the place's overall grade, which was decent but not in the elite range. Arguably the most important factor we consider in determining our inspection scores is deficiencies. Deficiencies can be found on a facility's recent inspection reports. Nursing homes with higher scores in this area most likely dodged the most severe deficiencies involving patient abuse or death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Even some of the best nursing homes receive an occasional ding on their inspection report.

Long-term Care Quality

Grade: B

Another one of this nursing home's better category scores came in the area of long-term care. In that category, we awarded this facility a grade of B. When facilities receive a grade in this range in this category it typically means it's well-staffed and is a quality place to live on a permanent basis. After considering the volume of care provided by nurses aids and other staff, we turned to the nursing home's vaccination statistics. This nursing home vaccinated 95.987656 percent of its patients for pneumonia. Vaccines are vital to keeping residents out of the hospital. Lastly, this facility was able to limit hospitalizations. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Nurse Quality

Grade: B-minus

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. There are quite a few datapoints within this grade. Many of these criteria reflect staffing levels. This nursing home provides only 0.3 hours of nursing care per patient each day. This is a somewhat concerning figure as it is well below the national average. Finally, although this facility got dinged a bit for nursing hours, it excelled in some of our quality-based measures. With fewer than five percent of its patients experiencing pressure ulcers, it fared remarkably well in this statistic.

Short-term Care Quality

Grade: F

This nursing home's weakest category was short-term care, which is the final area we assessed. Sadly, it received a lowly F for this category. In spite of a few respectable scores in other areas, this grade is still alarming so we would like to to make a note of it. Our short-term care grades are based in part on a facility's quantity of highly-skilled nursing services. This includes a wide range of nursing services, ranging from registered nurses to physical and speech therapists, as well as other types of therapy. Unfortunately, this nursing home was below average in terms of its quantity of physical therapy and registered nurse hours provided to its residents based on the measures we assessed. Lastly, we looked at the percentage of residents who were able to return to the community from this nursing home. This wasn't a strength for this nursing home. We found that just 4.2 percent of this nursing home's residents returned home. At most nursing homes, about half of their residents are able to return home so this is well below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Hall Wise Quality Metrics

Minimizes Pressure Ulcers

Grade: A-plus

In Heritage Hall Wise, 2.8% of Patients had Pressure Ulcers

This tells you the percentage of patients who suffered from a pressure ulcer. Pressure ulcers are considered by many experts to be an indicator of nursing care . Pressure ulcers, which are also known as bed sores, are often caused by patients staying in one position for too long.

Minimizes Serious Falls

Grade: B

In Heritage Hall Wise, 3.09% of Patients had Serious Falls

This tells you the percent of patients who have had a fall which resulted in major injury.

Minimizes Urinary Tract Infections

Grade: B

In Heritage Hall Wise, 1.89% of Patients had UTIs

This indicates the percent of patients who have had a urinary tract infection. These infections are linked to insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Heritage Hall Wise, 7.31% of Patients use Anti-Psychotic Medication

This is the percentage of patients given antipsychotic medications. While antipsychotic medications may be vital to many residents, it is important to make sure these drugs are being used appropriately. In limited cases, high levels of antipsychotic drug use may suggest a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Hall Wise, 20.25% of Patients use Anti-Anxiety Medication

This statistic tells you the percentage of long-term residents receiving antianxiety drugs.

Managing Depression Among Residents

Grade: B

In Heritage Hall Wise, 3.11% of Patients

This metric is a measure of the percentage of long-term care patients who are exhibiting signs of depression. Some experts would argue this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: B-minus

In Heritage Hall Wise, 93.5% of Patients

Measures the percentage of long-term care residents that were given the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines critical to patient care.

Residents Maintain Autonomy

Grade: A-minus

In Heritage Hall Wise, 11.11% of Patients

Measures the percent of long-term care residents that needed additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and using the bathroom.

Ability to Keep Residents Mobile

Grade: A

In Heritage Hall Wise, 25.53% of Residents

This metric tracks the percentage of long-term care patients who remained mobile levels.

Hospitalizations

Grade: D

In Heritage Hall Wise, 0.02 Hospitalizations per 1,000 resident days

This is a measure of the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Heritage Hall Wise, 25.53% of Residents Rehospitalized

This is a measure of the number of rehospitalizations per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: C

In Heritage Hall Wise, 16.28% of Patients

This indicates the number of times residents are sent to the emergency room per thousand days of short-term care. There is a correlation between fewer emergency room visits and the overall quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Heritage Hall Wise, 37.54% of Resident

This tells you the percent of short-term patients that experienced functional improvements, such as with activities of daily living. Higher levels of independence with ADL's often correlates with superior rehabilitation services.

Nearby Hospitals

  • Norton Community HospitalAcute Care Hospitals 5.37 miles away100 15th Nw Street Norton Virginia 24273Voluntary non-profit - Private(276) 439-1000
  • Lonesome Pine HospitalAcute Care Hospitals 12.68 miles away1990 Holton Avenue East Big Stone Gap Virginia 24219Voluntary non-profit - Private(276) 523-3111
  • Dickenson Community HospitalCritical Access Hospitals 14.66 miles away312 Hospital Drive Clintwood Virginia 24228Voluntary non-profit - Private(276) 926-0300
  • Whitesburg Arh HospitalAcute Care Hospitals 17.08 miles away240 Hospital Road Whitesburg Kentucky 41858Voluntary non-profit - Other(606) 633-3500

Nearby Dialysis

  • Bma - Mountain Empire4.01 miles away340 Anderson Hollow Rd Ste 100 Norton Virginia 24273Dialysis Stations: 16 (276) 679-7805
  • Davita - Raven Rock14.7 miles away483 Gateway Industrial Park Jenkins Kentucky 41537Dialysis Stations: 11 (606) 832-2070