Heritage Hall South is a senior living facility located in Agawam, Massachusetts. The city has a population of 16,769 people. We awarded this facility an overall rating of B+, making it the highest graded nursing home in Agawam. Based on all of the relevant data, you could do much worse than this nursing home. The best part of this nursing home's strong profile was its inspection rating. We discuss inspections in the next paragraph
Heritage Hall South
- Nursing Home
Updated Apr 1, 2023 by Nick Reese
65 Cooper Street,
Agawam MA 01001
69.59% estimated occupancy 1
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Hospice
- Offers Post-Acute Care
- Offers Respite Care
- Offers Inpatient Rehab
- Personal Care
- Home Making
- Speech Therapy
- Amputee Recovery
- IV Antibiotic Therapy
- Palliative Care
- Wound Care
- Occupational Therapy
- Mental Health
- Physical Therapy
- Recreational Therapy
- Pain Management
- Colostomy Care
- Orthopedic Rehabilitation
Best Nursing Home in Agawam, Massachusetts Awards 2020
Best Nursing Home in Agawam, Massachusetts Awards 2021
Registered Staff Hours
To go along with its strong overall score, we gave this place an A for the area of inspections. Inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these items by obtaining copies of nursing homes' inspection reports. This particular nursing home received 8 deficiencies on its inspection report. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
Among the reasons we rated this nursing home so highly is that it was given a dominant long-term care score. Indeed, long-term care turned out to be its second most favorable category grade. In that area, we gave this nursing home a grade of A-. For prospective residents looking for a permanent place to live rather than skilled nursing, long-term care grades are an important measure. In addition to considering the quantity of care provided by nurses aids and other staff, we looked at the percentage of residents vaccinated against pneumonia. This nursing home vaccinated 86.85446 percent of its residents. This is slightly less than we anticipated. Clearly, this nursing home is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.
Does this page answer your questions about Heritage Hall South?
Another strong feature for this facility is that it received an impressive nursing grade. In that area, we awarded this facility a grade of B+. In computing our nursing ratings, we look at both nursing hours and the skill levels of those nurses. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, we also looked at some nursing quality measures in determining our nursing grades. This place performed very well in terms of minimizing its residents' major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.
Short-term Care Quality
The last category we assessed is short-term care, where this nursing home was given a grade of B-. This actually turned out to be this nursing home's weakest area. This is still not a poor grade. Short-term care scores are based in part on a nursing home's quantity of highly-skilled highly skilled professionals. This means a broad scope of services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Unfortunately, it does not look like this nursing home provided information on registered nurse or physical therapist staffing. The last item we assessed in this category is the number of residents who who were able to eventually return home from the facility. We found that just 5.3 percent of this facility's residents returned home.
Rating Over Time
Compared to national and state averages across all facilities.
Heritage Hall South Quality Metrics
Minimizes Pressure Ulcers
In Heritage Hall South, 6.61% of Patients had Pressure Ulcers
This figure is an indication of the percentage of long-term care residents that suffered from pressure ulcers. We have found that pressure ulcers are a reliable indicator of quality of care.
Minimizes Serious Falls
In Heritage Hall South, 3.77% of Patients had Serious Falls
This metric is a measure of the percentage of long-term care residents who had falls resulting in major injury. This is one of the statistics we use in calculating our nursing ratings.
Minimizes Urinary Tract Infections
In Heritage Hall South, 2.05% of Patients had UTIs
This figure measures the percent of long-term residents who experienced urinary tract infections. UTI's may be an indication of a nursing home with worse hygiene protocols. Nevertheless, this statistic may be skewed for some facilities due to inconsistent reporting standards for these infections.
Appropriately Uses Anti-Psychotic Medication
In Heritage Hall South, 19.24% of Patients use Anti-Psychotic Medication
This is the percentage of patients given antipsychotic drugs. Antipsychotic medications are administered to patients for many conditions, including Alzheimer's or other dementias. Tragically, in limited cases, high levels of antipsychotic drug use may suggest a facility is using these drugs to subdue residents.
Appropriately Uses Anti-Anxiety Medication
In Heritage Hall South, 18.54% of Patients use Anti-Anxiety Medication
This statistic gauges the percentage of long-term residents receiving antianxiety medications.
Managing Depression Among Residents
In Heritage Hall South, 2.48% of Patients
This indicates the percent of residents who are demonstrating signs of depression. Higher levels of depression may reveal worse patient care.
Appropriate Vaccine Usage
In Heritage Hall South, 91.39% of Patients
This metric is a measure of the percentage of long-term care patients that received the flu and pneumonia vaccines.
Residents Maintain Autonomy
In Heritage Hall South, 16.21% Percentage of Patients
This datapoint measures the percentage of long-term care residents that needed additional assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and eating.
Ability to Keep Residents Mobile
In Heritage Hall South, 15.75% Percentage of Residents
Measures the percentage of long-term stay residents that were able to retain mobility. Many would argue that mobility is critical to residents' physical and mental health.
In Heritage Hall South, 1.68 Hospitalizations per 1,000 resident days
This metric measures the number of hospitalizations per thousand days of patient care. Staying out of the hospital is key to preserving the physical well-being of patients.
Short-term Care: Rehospitalizations
In Heritage Hall South, 15.75 Percentage of Residents Rehospitalized
This is the number of times residents are rehospitalized per 1,000 days of short-term care.
Short-term Care: ER Visits
In Heritage Hall South, 11.2 Percentage of Patients
This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term care.
Short-term Care: Facilitates Functional Improvement
In Heritage Hall South, 71.52% Percentage of Resident
This tells you the percentage of short-term stay patients who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with activities of daily living typically correlates with higher quality rehabilitation services.
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