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Heritage Hall-Rich Creek

Updated May 1, 2022 by Sara Levinsohn

Historical Rating
Grade: D
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: BMay 21: B-Jun 21: B-Jul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: DMay 22: D
See Rating Overview

120 Old Virginia Avenue,
Rich Creek VA 24147

(540) 726-2328

91.83% estimated occupancy 1

Heritage Hall-Rich Creek is an average-sized facility located in Rich Creek, Virginia. With an overall grade of D, this is a lower end facility. This is not the worse facility we found, however, we would still be very reluctant to recommend it. If you aren't deterred by this place's profile, feel free to continue reading to find out about its category grades. We discuss inspections in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: A-plus

While we were not high on this facility's overall score, it actually received a very impressive inspection report this year. In fact, it received an excellent inspection report this year. As a result, it earned one of our highest grades in that category with an A+. Arguably the most important factor we look at in calculating our inspection ratings is deficiencies. These deficiencies can be found on a nursing home's recent inspection reports. It is typically in your best interest to avoid nursing homes that had a long list of severe deficiencies. This place was hit with 2 deficiencies on its inspection report, but none were considered severe. This tells you that CMS did not deem any of the deficiencies an imminent threat to resident health or safety. A few minor deficiencies are not necessarily the end of the world.

Long-term Care Quality

Grade: B-minus

This nursing home's second highest area ended up being its long-term care grade, where it was given a grade of B-. Our long-term care grade focuses on a nursing home's personal care instead of the skilled nursing or healthcare services that are critical to a rehabilitation facility. After looking at the quantity of care provided by nurses and other staff, we then looked at the facility's vaccination statistics. We were optimistic to discover that this nursing home vaccinated 98.93899 percent of its patients for pneumonia. Finally, this place was also able to limit hospitalizations. It had only 0.73 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: D

We gave this facility a grade of just D for our nursing rating. Our nursing grade includes a variety of factors. The most important variable is the quantity of hours nurses spend with residents. This facility provided 3.4 hours of nursing care per resident per day. This is below the national average. Finally, we also looked at some quality-based metrics in computing our nursing ratings. This nursing home was above average in two of the major metrics we considered, with good marks for avoiding major falls and pressure ulcers. These areas are typically reliable measures of the quality of nursing care available.

Short-term Care Quality

Grade: F

The next category we scored is short-term care. Unfortunately, we gave it an F for this category, which is a rock bottom grade. In calculating these short-term care grades, we look at the nursing home's skilled nursing services, including those performed by registered nurses, speech therapists, physical therapists and other types of therapists. The goal is to create a barometer for sizing up the rehabilitation services of various nursing homes. Considering its grade in this area, we weren't surprised to discover that this facility is well below average in terms of its number of registered nurse and physical therapy hours provided to its residents based on the measures we looked at. Finally, we considered the number of residents that ultimately returned home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 41.5 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jun 22

Heritage Hall-Rich Creek Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Heritage Hall-Rich Creek, 8.83% of Patients had Pressure Ulcers

This indicates the percentage of patients who have had a pressure ulcer. Pressure ulcers are considered to be an indicator of the quality of nursing care . Pressure ulcers, which are also referred to as bed sores, are routinely caused by residents staying in one position for too long.

Minimizes Serious Falls

Grade: B

In Heritage Hall-Rich Creek, 3.6% of Patients had Serious Falls

This tells you the percentage of patients who have had a fall which caused severe injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Heritage Hall-Rich Creek, 2.65% of Patients had UTIs

This tells you the percentage of residents who have had a urinary tract infection. UTI's are routinely linked to facilities with worst hygiene practices. Better hygiene protocols can limit the number likelihood of residents sustaining infections. Keep in mind that this metric is affected by by the fact that nursing homes have different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Heritage Hall-Rich Creek, 13.5% of Patients use Anti-Psychotic Medication

This statistic is a measure of the percent of long-term residents taking antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to make sure these medications are being used appropriately. In limited situations, increased usage of these drugs may mean that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Hall-Rich Creek, 21.24% of Patients use Anti-Anxiety Medication

This datapoint is an indication of the percentage of long-term stay patients that were administered antianxiety drugs. These drugs are given to patients experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Heritage Hall-Rich Creek, 4.13% of Patients

This tells you the percent of residents demonstrating depressive symptoms. Higher rates of depression could be an indicator a lower level of care.

Appropriate Vaccine Usage

Grade: B

In Heritage Hall-Rich Creek, 91.75% of Patients

Measures the percent of long-term stay patients who received the flu and pneumonia vaccines. Respiratory viruses can be fatal for nursing home residents, making these vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: B-minus

In Heritage Hall-Rich Creek, 16.97% Percentage of Patients

This indicates the percentage of residents who required additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's could indicate decline of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Heritage Hall-Rich Creek, 23.72% Percentage of Residents

This metric tracks the percentage of long-term stay patients that were able to retain mobility.

Hospitalizations

Grade: A

In Heritage Hall-Rich Creek, 1.22 Hospitalizations per 1,000 resident days

This metric measures the number of hospitalizations per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Heritage Hall-Rich Creek, 23.72 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: F

In Heritage Hall-Rich Creek, 11.68 Percentage of Patients

This metric is a measure of the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Heritage Hall-Rich Creek, 75.36% Percentage of Resident

This tells you the percentage of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of independence with ADL's typically correlates with successful rehabilitation.

Nearby Hospitals

  • Carilion Giles Community HospitalCritical Access Hospitals 7.37 miles away159 Hartley Way Pearisburg Virginia 24134Voluntary non-profit - Private(540) 921-6000
  • Princeton Community HospitalAcute Care Hospitals 15.78 miles away122 12th Street Princeton West Virginia 24740Government - Local(304) 487-7260

Nearby Dialysis

  • Bma - Giles6.54 miles away1 Taylor Ave. Pearisburg Virginia 24134Dialysis Stations: 13 (540) 921-3117
  • Giles County Dialysis6.54 miles away377 Boxwood Ln Pearisburg Virginia 24134Dialysis Stations: 13 (540) 921-1384
  • Fmc - Mercer County15.18 miles away160 Springhaven Dr Princeton West Virginia 24740Dialysis Stations: 17 (304) 487-3866

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=495371