Heritage Hall-Rich Creek
120 Old Virginia Avenue, Rich Creek VA 24147 · (540) 726-2328 · 98.75% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Heritage Hall-Rich Creek is an average-sized facility located in Rich Creek, Virginia. With an overall grade of C, this is likely a middle of the road facility. You can definitely do worse than this nursing home. The best part of this facility's profile was its stellar inspection score. Inspection reports are discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
We want to point out that this facility outperformed its overall score in the area of inspections. In fact, it received an excellent government inspection report this year. As a result, we gave it one of our best grades in that category with an A+. These inspection ratings weigh several factors, including deficiencies and federal fines. You can find more information about each of these factors by reviewing copies of nursing homes' inspection reports. While this place had some deficiencies on its government inspection report, none of them were serious based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.
Long-term Care Quality
In addition, we awarded this facility a B+ in our long-term care category. This is one of our better grades. When nursing homes receive a score in this range in this category it generally means it has plenty of staff and is a quality place to reside on a permanent basis. After assessing the amount of care provided by nurses aids and other staff, we next considered the nursing home's vaccination record. This facility vaccinated 99.518074 percent of its patients against pneumonia, which is better than the majority of nursing homes. This facility also excelled at keeping its residents out of the hospital. Indeed, it had only 1.12 hospitalizations per one thousand long-term resident days, which is a much better hospitalization rate than most nursing homes.
Nurse Quality
Next we looked at nursing grades, where this nursing home received an F, which is a rock bottom grade. This area was definitely not a strength for this facility. The nursing score weighs a host of factors. The most heavily weighted variable is the number of hours nurses spend with residents. This nursing home provides 3.8 hours of nursing care per resident per day, which is slightly below the national average. In addition to its subpar nursing hours, this nursing home received poor scores in some of the quality-based metrics we looked at in determining our nursing grades. We found that a higher percentage of this nursing home's patients sustained falls leading to serious injury.
Short-term Care Quality
The next category we assessed was short-term care. Unfortunately, we gave it a lowly F for this category, which is a poor score. This is obviously a major concern. In computing our short-term care ratings, we scrutinize a nursing home's levels of highly skilled nursing services, which includes registered nurses, physical therapists occupational therapists and other licensed professionals. This category is generally a fair measure of the nursing home's ability to rehabilitate patients. Based on its poor grade in this category, we were not shocked to learn this facility offered substantially fewer registered nurse and physical therapist hours per resident than most nursing homes. Lastly, we looked at the number of patients that returned home from this nursing home. This facility didn't fare well here either. In fact, we found that just 43.3 percent of this facility's patients were able to return home. This figure was well off the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heritage Hall-Rich Creek Quality Metrics
Minimizes Pressure Ulcers
This datapoint is an indication of the percent of long-term patients which have pressure ulcers or bed sores. We factor in this statistic in computing our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percent of long-term care residents which have suffered a fall which caused serious injury. We use this statistic in calculating our nursing grades.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This tells you the percent of patients that have had a urinary tract infection. UTI's are considered by many experts to be a barometer of nursing care . UTI's are often the result of poor nursing care. However, this metric could be misleading for some facilities due to inconsistent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of patients prescribed antipsychotic medications. Antipsychotic medications are given to patients for many medical conditions, such as dementia. Unfortunately, in some situations, excessive reliance on these medications may indicate that a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric tells you the percentage of long-term residents who are given antianxiety medication. These drugs are commonly given to residents suffering from depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percentage of residents who are demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of patients who have received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of residents who required additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's could indicate decline of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric tracks the percentage of long-term stay patients that were able to retain mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of hospitalizations per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric is a measure of the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percentage of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of independence with ADL's typically correlates with successful rehabilitation.
Percentage of Resident
Higher is Better