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Heritage Hall-Rich Creek

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: C
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: BMay 21: B-Jun 21: B-Jul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: DMay 22: DJun 22: DAug 22: CSep 22: C
See Rating Overview
Heritage Hall-Rich Creek's website

120 Old Virginia Avenue,
Rich Creek VA 24147

(540) 726-2328

92.25% estimated occupancy 1

Heritage Hall-Rich Creek is an average-sized nursing home in Rich Creek, Virginia. This nursing home proved to be a middle of the road facility, with an overall grade of C. You can definitely do worse than this nursing home. The best part of this nursing home's report card was its exemplary inspection rating. Inspection reports are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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Facility Inspections

Grade: A-plus

While this facility's overall grade was not bad, it really excelled in the category of inspections. In fact, we awarded it a grade of A+ for that category, which is one of our highest scores. We weigh several aspects of a nursing home's inspection report in determining these inspection ratings. One of those factors is deficiencies. You should keep in mind that the severity of deficiencies is usually more important than the number of deficiencies, as some are quite insignificant. This place was assessed 2 deficiencies on its inspection report, but none of the deficiencies were considered severe. This tells you that the government inspectors did not deem any of these deficiencies to cause an imminent threat to resident health or safety. A couple minor deficiencies should not stop you from considering a nursing home.

Long-term Care Quality

Grade: C

The second most favorable category we awarded this nursing home in any area came in the area of long-term care, where we gave it a grade of C. Our long-term care grade is often used to grade a nursing home's performance as a traditional nursing home, as opposed to focusing more on the skilled nursing services offered by a skilled nursing facility. Once we looked at the quantity of care provided by nurses aids and other staff, we then analyzed the nursing home's vaccination record. We were pleased to learn that this nursing home vaccinated 98.191216 percent of its patients for pneumonia. Finally, this place was also able to limit hospitalizations. Indeed, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: C

This facility's next best category was its nursing grade, where it received a grade of C. We assessed the skill-level of nurses employed by the facility, as well as the quantity of time the nurses worked with patients, in determining our grade in this area. This facility provided just 0.3 hours of nursing care per patient each day. This figure is significantly below average. Despite having low quantities of nursing care, this nursing home fared better in some of the quality-based metrics we assessed. In fact, it performed well in terms of avoiding pressure ulcers and major falls. We consider these areas to be good measures of the quality of nursing care. In many cases, the quality of nursing care is as important as the number of hours of care offered.

Short-term Care Quality

Grade: F

The next category we looked at was short-term care. Sadly, it received an abysmal F in this area, which is a poor grade. This is clearly a major concern. With our short-term care category, we seek to craft a meaningful gauge for rehabilitation. In doing so, we assess a facility's levels of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Lastly, we looked at the percentage of patients who returned home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 4.4 percent of this facility's patients were able to return home. This figure was quite a bit off the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Hall-Rich Creek Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Heritage Hall-Rich Creek, 8.72% of Patients had Pressure Ulcers

This is is a measure of the percentage of long-term patients who suffer from new or worsened pressure ulcers. We've found that pressure ulcers are a reliable barometer of the quality of nursing care a nursing home provides.

Minimizes Serious Falls

Grade: A-minus

In Heritage Hall-Rich Creek, 3.64% of Patients had Serious Falls

This is the percent of residents that sustained a major fall. Falls leading to severe injuries are considered to be a measure of nursing care at a nursing home. Falls are often caused by poor nursing care.

Minimizes Urinary Tract Infections

Grade: B-minus

In Heritage Hall-Rich Creek, 2.55% of Patients had UTIs

This tells you the percentage of residents who have had a urinary tract infection. These infections could be associated with poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Heritage Hall-Rich Creek, 13.56% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were prescribed antipsychotic medications. These drugs are sometimes used to treat several conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Hall-Rich Creek, 20.28% of Patients use Anti-Anxiety Medication

This metric gauges the percent of long-term residents that were administered antianxiety drugs. These medications are given to patients suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B-plus

In Heritage Hall-Rich Creek, 3.63% of Patients

This datapoint measures the percent of long-term patients exhibiting symptoms of depression. Some experts argue that this is a reasonable measure of quality of life.

Appropriate Vaccine Usage

Grade: B

In Heritage Hall-Rich Creek, 91.12% of Patients

This datapoint measures the percentage of long-term care patients who were administered the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for seniors, making these vaccines critical to patient care.

Residents Maintain Autonomy

Grade: B-plus

In Heritage Hall-Rich Creek, 16.48% Percentage of Patients

This indicates the percentage of patients who needed increased assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's could be a sign of deterioration of a patient's medical condition.

Ability to Keep Residents Mobile

Grade: B-plus

In Heritage Hall-Rich Creek, 21.22% Percentage of Residents

Measures the percent of long-term care residents that retained mobility levels. Many believe that the ability to move around is important for residents' well-being.

Hospitalizations

Grade: A

In Heritage Hall-Rich Creek, 1.29 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Heritage Hall-Rich Creek, 21.22 Percentage of Residents Rehospitalized

Measures the number of rehospitalizations per 1,000 days of short-term care. Avoiding the hospital during rehabilitation is critical to restoring the physical abilities of patients.

Short-term Care: ER Visits

Grade: F

In Heritage Hall-Rich Creek, 11.62 Percentage of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heritage Hall-Rich Creek, 75.54% Percentage of Resident

Measures the percent of short-term residents who saw functional improvements.

Nearby Hospitals

  • Carilion Giles Community HospitalCritical Access Hospitals 7.37 miles away159 Hartley Way Pearisburg Virginia 24134Voluntary non-profit - Private(540) 921-6000
  • Princeton Community HospitalAcute Care Hospitals 15.78 miles away122 12th Street Princeton West Virginia 24740Government - Local(304) 487-7260

Nearby Dialysis

  • Bma - Giles6.54 miles away1 Taylor Ave. Pearisburg Virginia 24134Dialysis Stations: 13 (540) 921-3117
  • Giles County Dialysis6.54 miles away377 Boxwood Ln Pearisburg Virginia 24134Dialysis Stations: 13 (540) 921-1384
  • Fmc - Mercer County15.18 miles away160 Springhaven Dr Princeton West Virginia 24740Dialysis Stations: 17 (304) 487-3866