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Heritage Hall Nursing Home /Na

Nursing Home
Memory Care

Updated Apr 1, 2023 by Nick Reese

Historical Rating

See Rating Overview

9468 Hospital Road,
Nassawadox VA 23413

(757) 442-5600

68.06% estimated occupancy ¹

Note: Heritage Hall Nursing Home /Na has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Heritage Hall Nursing Home /Na is a large facility in Nassawadox, Virginia. This facility was given an overall rating of F. Based on our assessment, this nursing home probably isn't a good fit for anyone. Finally, we were surprised to learn that this place earned a decent score in the area of short-term care. We provide additional information on this category below.

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Quick Details

Accepts Medicare ¹
Accepts Medicaid ¹
No CCRC
Has Resident Council
No Family Council
For profit - Limited Liability company
Offers Hospice
Offers Respite Care

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Registered Staff Hours

Medical Staff Hours Per Patient (2022)

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Short-term Care Quality

Even though we graded this nursing home incredibly poorly overall, it received a fairly respectable short-term care rating this year. We gave it a C in that area, which was the closest thing to a bright spot we could find for this place. Short-term care grades are based on the nursing home's quantity of highly-skilled nursing services. This includes a broad range of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other forms of therapy. Unfortunately, we found that this facility provided fewer physical therapist and registered nurse hours per resident than most other facilities. The final measure we assessed in this category is the percentage of patients who who were able to eventually return home from the facility. We found that just 5.7 percent of this nursing home's residents returned home. Unfortunately, this was below average.

Facility Inspections

Sadly, this nursing home's next best category was inspections, but even there it earned just a D. This is still a very poor grade. Our inspection scores factor in many items on the facility's inspection reports. If you see too many deficiencies on the inspection reports, this is generally a bad sign. Severe deficiencies indicate a risk to resident safety. We were not able to locate information about this nursing home's deficiencies. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

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Long-term Care Quality

Our third category we analyzed was long-term care, where this facility received an F. When nursing homes receive this type of grade in long-term care it is typically a bad sign for resident care and it may mean that the facility is not as well-staffed with nurses and aids. Once we looked at the quantity of care provided by nurses aids and other staff, we next considered the facility's vaccination records. We were somewhat surprised to discover that this facility vaccinated only 85.55241 percent of its residents for pneumonia. To our surprise, this place was actually able to limit hospitalizations. With just 0.02 hospitalizations per 1,000 long-term resident days, this facility has less hospitalizations than the majority of nursing homes. This is its best feature in this category.

Nurse Quality

The next category we assessed was nursing. We gave it a lowly F in this category, which is a rock bottom grade. The nursing score is based on many factors, but the primary one is the number of nurse hours spent with patients. This place provided a meager 0.3 hours of nursing care per patient on a daily basis. This is well below average. Lastly, we also assessed some nursing quality measures in calculating our nursing ratings. This place fared well when it comes to avoiding pressure ulcers and major falls.

Rating Over Time

Compared to national and state averages across all facilities.

Heritage Hall Nursing Home /Na Quality Metrics

Minimizes Pressure Ulcers

In Heritage Hall Nursing Home /Na, 15.1% of Patients had Pressure Ulcers

This figure indicates the percent of long-term patients which are suffering from new or worsened pressure ulcers . We factor in this statistic in computing both nursing and long-term care grades.

Minimizes Serious Falls

In Heritage Hall Nursing Home /Na, 7.65% of Patients had Serious Falls

This datapoint measures the percent of long-term residents who have sustained falls resulting in serious injury. Falls can happen for a variety of reasons, but high rates of major falls could be a sign of poor nursing care.

Minimizes Urinary Tract Infections

In Heritage Hall Nursing Home /Na, 0.93% of Patients had UTIs

This metric measures the percent of long-term residents who experienced a UTI. While more of these infections could reflect poorly on a nursing home's cleanliness, it can be problematic to compare different nursing homes due to varying reporting standards.

Appropriately Uses Anti-Psychotic Medication

In Heritage Hall Nursing Home /Na, 14.74% of Patients use Anti-Psychotic Medication

This metric tells you the percent of long-term care patients receiving antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used appropriately. In limited situations, excessive reliance on these medications may mean a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

In Heritage Hall Nursing Home /Na, 22.29% of Patients use Anti-Anxiety Medication

This indicates the percentage of residents who were prescribed antianxiety medications. Antianxiety medications are prescribed to patients suffering from anxiety or depression.

Managing Depression Among Residents

In Heritage Hall Nursing Home /Na, 0% of Patients

Measures the percent of long-term care residents demonstrating depressive symptoms.

Appropriate Vaccine Usage

In Heritage Hall Nursing Home /Na, 88.32% of Patients

Measures the percent of long-term patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

In Heritage Hall Nursing Home /Na, 4.5% of Patients

This metric measures the percent of long-term care patients that required increased assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and bathing.

Ability to Keep Residents Mobile

In Heritage Hall Nursing Home /Na, 6.52% of Residents

This is a measure of the percentage of long-term care patients who were able to retain mobility. Many in the industry would argue that the ability to move around is important for patients well-being.

Hospitalizations

In Heritage Hall Nursing Home /Na, 0.02 Hospitalizations per 1,000 resident days

Measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

In Heritage Hall Nursing Home /Na, 6.52% of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per thousand days of short-term patient care. Minimizing rehospitalizations during rehabilitation is critical to restoring the health of residents.

Short-term Care: ER Visits

In Heritage Hall Nursing Home /Na, 22.61% of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

In Heritage Hall Nursing Home /Na, 83.73% of Resident

This metric is a measure of the percent of short-term stay residents that experienced functional improvements.

Nearby Hospitals

Riverside Shore Memorial HospitalAcute Care Hospitals 17.73 miles away20480 Market Street Onancock Virginia 23417Voluntary non-profit - Private(757) 414-8000