Heritage Hall Big Stone Gap: Nursing Home OverviewSkip to content

Heritage Hall Big Stone Gap

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: DJun 23: DJul 23: CAug 23: CSep 23: COct 23: DNov 23: D
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Heritage Hall Big Stone Gap's website

2045 Valley View Drive,
Big Stone Gap VA 24219

(276) 523-3000

86.38% estimated occupancy 1

Heritage Hall Big Stone Gap is located in Big Stone Gap, Virginia. With an overall grade of D, this is a lower end nursing home. In our view, we would struggle to recommend this facility. Despite all this, one of the few highlights of this facility's report card is its impressive inspection score. You can continue reading to find out about inspections and other category scores

Get pricing and details on Big Stone Gap senior living options.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
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Facility Inspections

Grade: A-minus

Although we didn't grade this nursing home favorably overall, we actually gave it an excellent score in the category of inspections, where it received a grade of A-. Inspection ratings weigh a host of factors included in a facility's inspection report. One of the most important criteria we consider is the number and severity of deficiencies. You generally want to avoid places with a bunch of severe deficiencies flagged. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Even with this deficiency, this place still had a relatively positive report.

Nurse Quality

Grade: C

We also want to point out that this facility received a decent grade in our nursing category. We awarded it a grade of C in the area. Nursing ratings are largely based on the nursing home's level of nurse staffing. This nursing home provided just 0.3 hours of nursing care per resident each day. This is a low total compared to most nursing homes. Lastly, our nursing scores also factor in quality-based measures, such as preventing major falls. Despite not having the most impressive total nursing hours per resident, this facility actually performed admirably in the metric of preventing major falls. This is typically a reliable indicator that a place has sufficient quality controls in place. Some falls could be avoided if a nursing home supplies enough nurses aids to assist its patients.

Long-term Care Quality

Grade: C

This facility's next most favorable category turned out to be its long-term care grade, where it was given a C. Long-term care grades focus on a nursing home's personal care instead of the highly skilled nursing or healthcare services that are critical to a skilled nursing facility. In addition to looking at the volume of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. We were a bit concerned this facility provided the vaccine to only 78.11935 percent of its residents. Nevertheless, this facility excelled at keeping its residents out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: F

The last category we graded is short-term care, in which this facility received a poor score here also. It received a lowly F in this area, which is obviously a major disappointment. In our short-term care rating, we seek to forge a sound gauge for rehabilitation. In this process, we assess the facility's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. With its score in this category, we weren't stunned to learn that this nursing home was well below average in terms of the quantity of physical therapy and registered nurse hours provided to its residents based on the data we assessed. Frankly, this was what we expected to find. Lastly, we assessed the number of patients who were able to return to the community from this nursing home. This wasn't a strength for this nursing home. We found that just 3.4 percent of this facility's patients returned home. At most nursing homes, around half of their patients are able to return home so this is well below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Hall Big Stone Gap Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Heritage Hall Big Stone Gap, 4.66% of Patients had Pressure Ulcers

This tells you the percent of residents who have had a pressure ulcer. Pressure ulcers, which are also known as bed sores, are routinely caused by patients staying in one position for too long. Better nursing protocols limits the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-plus

In Heritage Hall Big Stone Gap, 2.71% of Patients had Serious Falls

This tells you the percentage of patients that suffered from a major fall. Falls resulting in severe injuries are considered to be a measure of nursing care at a nursing home. Falls leading to injury are often caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A

In Heritage Hall Big Stone Gap, 0.39% of Patients had UTIs

This figure is an indication of the percent of long-term stay residents that suffered from a urinary tract infection. UTI's could be an indication of a nursing home with worse hygiene protocols. However, this datapoint could be misleading for certain facilities due to different reporting standards for infections.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Heritage Hall Big Stone Gap, 16.03% of Patients use Anti-Anxiety Medication

This is the percentage of patients given antianxiety drugs. Antianxiety medications are prescribed to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In Heritage Hall Big Stone Gap, 3.7% of Patients

This is the percentage of residents showing depressive symptoms.

Appropriate Vaccine Usage

Grade: D

In Heritage Hall Big Stone Gap, 84.79% of Patients

This metric is a measure of the percentage of long-term care residents that have received the flu and pneumonia vaccines. Respiratory viruses can be fatal for seniors, making these vaccines critical to patient health.

Residents Maintain Autonomy

Grade: D

In Heritage Hall Big Stone Gap, 24.51% of Patients

Measures the percentage of long-term care residents that required increased assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and eating. Some would argue that this is a measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Heritage Hall Big Stone Gap, 17.04% of Residents

This metric is a measure of the percent of long-term residents that retained mobility levels. Some would argue that mobility is vital to patients health.

Hospitalizations

Grade: A

In Heritage Hall Big Stone Gap, 0.01 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Heritage Hall Big Stone Gap, 17.04% of Residents Rehospitalized

This is the number of times residents are rehospitalized per thousand days of short-term care. There is typically a correlation between reduced hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: D

In Heritage Hall Big Stone Gap, 18.85% of Patients

This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Heritage Hall Big Stone Gap, 65.67% of Resident

Measures the percentage of short-term patients who experienced functional improvements.

Nearby Hospitals

  • Lonesome Pine HospitalAcute Care Hospitals 0.12 miles away1990 Holton Avenue East Big Stone Gap Virginia 24219Voluntary non-profit - Private(276) 523-3111
  • Norton Community HospitalAcute Care Hospitals 7.3 miles away100 15th Nw Street Norton Virginia 24273Voluntary non-profit - Private(276) 439-1000
  • Whitesburg Arh HospitalAcute Care Hospitals 16.6 miles away240 Hospital Road Whitesburg Kentucky 41858Voluntary non-profit - Other(606) 633-3500

Nearby Dialysis

  • Bma - Mountain Empire8.69 miles away340 Anderson Hollow Rd Ste 100 Norton Virginia 24273Dialysis Stations: 16 (276) 679-7805