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Heritage Hall Big Stone Gap

  • Nursing Home
  • Memory Care

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: F
See Rating Overview
Heritage Hall Big Stone Gap's website

2045 Valley View Drive,
Big Stone Gap VA 24219

(276) 523-3000

73% estimated occupancy 1

Heritage Hall Big Stone Gap is located in Big Stone Gap, Virginia. Featuring an overall grade of F, we consider this to be a lower end nursing home. In our view, you would be better off to avoid of this facility. Finally, inspections was the lone shining light in our review of this nursing home. You can find additional information about this category below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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January
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February
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Facility Inspections

Grade: B-plus

Although we graded this nursing home incredibly poorly overall, it actually received a relatively impressive inspection report this year. As a result, it earned one of our better scores in that area with a grade of B+. Perhaps the most important factor we look at in calculating our inspection ratings is deficiencies. These deficiencies can be found on a nursing home's recent inspection reports. It is typically in your best interest to avoid facilities that had too many deficiencies. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. In spite of this deficiency, this place still had a relatively positive report.

Long-term Care Quality

Grade: D

Turning to the category of long-term care, this nursing home was given a grade of just D in this area. Unfortunately, this proved to be its second best grade. When facilities receive this type of score in this category it is a bad sign for patient care and it may indicate that the place is not as well-staffed. After looking at the amount of care provided by nurses aids and other staff, we then analyzed the facility's vaccination records. Frankly, we were a bit worried that this nursing home vaccinated 77.95591 percent of its patients for pneumonia, which happens to be quite a bit lower than what we expected. Surprisingly, this facility actually fared well at keeping its residents out of the hospital. In fact, it had only 0.02 hospitalizations per one thousand long-term resident days. This is its best score in this category.

Nurse Quality

Grade: F

We also wanted to point out that this nursing home received an F for its nursing grade. Our nursing grade is primarily tied to a nursing home's level of nurse staffing. This nursing home averaged just 0.3 hours of nursing care per patient on a daily basis. This is an alarmingly low total. Lastly, we also assessed some nursing quality-based metrics in computing our nursing scores. This nursing home performed well in terms of minimizing its residents' major falls and pressure ulcers.

Short-term Care Quality

Grade: F

The next area we rated was short-term care. We gave it a lowly F for this category, which is a rock bottom score. Short-term care ratings are meaningful for patients needing rehabilitation. Rehabilitation usually mandates more highly-skilled nursing services. This means a vast spectrum of services, spanning from registered nurses to physical and respiratory therapists, as well as other types of therapy. Based on its score in this category, we weren't stunned to learn that this place was well below average in terms of the quantity of registered nurse and physical therapy hours provided to its patients based on the metrics we assessed. Honestly, this was about what we expected here. The last metric we considered in this category is the percentage of patients that ultimately were able to return home from the nursing home. This facility struggled quite a bit in this metric as well, with just 3.5 percent of its residents returning home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Heritage Hall Big Stone Gap Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Hall Big Stone Gap, 8.8% of Patients had Pressure Ulcers

This tells you the percent of residents that have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely the result of patients staying in one position for too long. Better nursing protocols can limit the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: D

In Heritage Hall Big Stone Gap, 3.62% of Patients had Serious Falls

This tells you the percent of patients who sustained a major fall. Falls leading to serious injury are considered by many in the nursing home industry to be a measure of nursing care . Falls which result in injury are routinely caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: B-plus

In Heritage Hall Big Stone Gap, 2.59% of Patients had UTIs

This tells you the percentage of patients that sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be a measure of the quality of nursing care . UTI's are often caused by worse hygiene protocols. However, this metric can also be misleading for certain facilities due to different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Hall Big Stone Gap, 13.53% of Patients use Anti-Psychotic Medication

This indicates the percent of patients prescribed antipsychotic medications. These drugs may be used for treating several conditions, including cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Heritage Hall Big Stone Gap, 20.46% of Patients use Anti-Anxiety Medication

This tells you the percent of residents who were given antianxiety drugs. Antianxiety drugs are given to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Heritage Hall Big Stone Gap, 3.59% of Patients

This is a measure of the percentage of long-term stay residents who are exhibiting symptoms of depression. Some experts believe that this is a measure of resident quality of care.

Appropriate Vaccine Usage

Grade: D

In Heritage Hall Big Stone Gap, 91.36% of Patients

This is the percent of residents who have received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: D

In Heritage Hall Big Stone Gap, 16.53% Percentage of Patients

This metric measures the percent of long-term stay residents who needed more assistance with activities of daily living over time. ADL's include activities such as moving around and using the bathroom.

Ability to Keep Residents Mobile

Grade: B

In Heritage Hall Big Stone Gap, 23.38% Percentage of Residents

This is the percentage of residents who remained mobile levels over time. Retaining mobility is usually a great sign for residents' health.

Hospitalizations

Grade: B-minus

In Heritage Hall Big Stone Gap, 1.23 Hospitalizations per 1,000 resident days

This is a measure of the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B

In Heritage Hall Big Stone Gap, 23.38 Percentage of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per thousand days of short-term patient care. Staying out of the hospital during rehabilitation is important to restoring the physical well-being of patients.

Short-term Care: ER Visits

Grade: D

In Heritage Hall Big Stone Gap, 11.33 Percentage of Patients

This metric tracks the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Heritage Hall Big Stone Gap, 75.1% Percentage of Resident

This metric is a measure of the percent of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Some experts would argue that this is a reliable measure of a nursing home's rehabilitation performance.

Nearby Hospitals

  • Lonesome Pine HospitalAcute Care Hospitals 0.12 miles away1990 Holton Avenue East Big Stone Gap Virginia 24219Voluntary non-profit - Private(276) 523-3111
  • Norton Community HospitalAcute Care Hospitals 7.3 miles away100 15th Nw Street Norton Virginia 24273Voluntary non-profit - Private(276) 439-1000
  • Whitesburg Arh HospitalAcute Care Hospitals 16.6 miles away240 Hospital Road Whitesburg Kentucky 41858Voluntary non-profit - Other(606) 633-3500

Nearby Dialysis

  • Bma - Mountain Empire8.69 miles away340 Anderson Hollow Rd Ste 100 Norton Virginia 24273Dialysis Stations: 16 (276) 679-7805