Heritage Hall Big Stone Gap

Nursing Home
Memory Care

Updated Apr 1, 2023 by Nick Lata

Historical Rating

See Rating Overview

Heritage Hall Big Stone Gap's website

2045 Valley View Drive,
Big Stone Gap VA 24219

(276) 523-3000

84.94% estimated occupancy ¹

Heritage Hall Big Stone Gap is located in Big Stone Gap, Virginia. With an overall grade of D, this is a lower end nursing home. In our view, we would struggle to recommend this facility. Despite all this, one of the few highlights of this facility's report card is its impressive inspection score. You can continue reading to find out about inspections and other category scores

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Quick Details

Accepts Medicare ¹
Accepts Medicaid ¹
No CCRC
Has Resident Council
No Family Council
For profit - Corporation
Offers Hospice
Offers Respite Care
Offers Inpatient Rehab

Specialized Services

Speech Therapy
Occupational Therapy
Physical Therapy
Nutritional Counseling
Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)

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Facility Inspections

Although we didn't grade this nursing home favorably overall, we actually gave it an excellent score in the category of inspections, where it received a grade of A-. Inspection ratings weigh a host of factors included in a facility's inspection report. One of the most important criteria we consider is the number and severity of deficiencies. You generally want to avoid places with a bunch of severe deficiencies flagged. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Even with this deficiency, this place still had a relatively positive report.

Long-term Care Quality

This facility's second best category was long-term care. In that category, we awarded this nursing home a B-. In our long-term care grade, we analyze the quantity of services provided by a facility, as well as a handful of qualitative statistics. Once we looked at the quantity of care provided by nurses and other staff, we turned to the facility's vaccination data. We were somewhat surprised to discover that this nursing home vaccinated just 77.26397 percent of its patients for pneumonia. On a more positive note, this nursing home was able to limit hospitalizations. Indeed, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

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Nurse Quality

Turning to the area of nursing care, this facility received a grade of just D in this category. Our nursing score focuses on the nursing home's level of nurse staffing. We look at both the levels of training of those nurses as well as the number of hours spent with patients. This facility averaged a meager 0.3 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in calculating our nursing scores. This nursing home fared well in the area of avoiding major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Short-term Care Quality

This nursing home's worst area is short-term care, which is the last category we analyzed. In this category, we gave this facility a grade of just D. Short-term care ratings are crucial for patients in need of rehabilitation. Rehabilitation typically mandates higher levels of highly-skilled nursing. This means a vast scope of nursing services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. With its score in this category, we were not surprised to find that this place was well below average in terms of the quantity of registered nurse and physical therapy hours provided to its residents based on the measures we assessed. Frankly, this was about what we expected here. The final item we assessed in this area is the number of patients who ultimately returned home from the facility. This nursing home struggled quite a bit in this metric as well, with just 0 percent of its residents returning home.

Rating Over Time

Compared to national and state averages across all facilities.

Heritage Hall Big Stone Gap Quality Metrics

Minimizes Pressure Ulcers

In Heritage Hall Big Stone Gap, 8.53% of Patients had Pressure Ulcers

This figure is a measure of the percentage of long-term care patients which are suffering from pressure ulcers or bed sores. We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

In Heritage Hall Big Stone Gap, 3.74% of Patients had Serious Falls

This is the percent of patients that suffered from a major fall. Falls resulting in serious injuries are considered by many in the nursing home industry to be an indicator of the quality of nursing care . Falls leading to injury are often caused by lower quality nursing care.

Minimizes Urinary Tract Infections

In Heritage Hall Big Stone Gap, 2.25% of Patients had UTIs

This is the percent of residents that suffered from a urinary tract infection. Urinary tract infections are routinely caused by poor nursing care. Closer supervision limits the number of UTI's sustained by residents in a nursing home. Keep in mind that this metric is affected by by the fact that nursing homes have varying reporting standards for UTI's.

Appropriately Uses Anti-Anxiety Medication

In Heritage Hall Big Stone Gap, 19.63% of Patients use Anti-Anxiety Medication

This datapoint indicates the percentage of long-term stay patients receiving antianxiety medications.

Managing Depression Among Residents

In Heritage Hall Big Stone Gap, 5.07% of Patients

This datapoint is a measure of the percentage of long-term stay residents showing depressive symptoms. Many believe this is a measure of resident quality of care.

Appropriate Vaccine Usage

In Heritage Hall Big Stone Gap, 88.92% of Patients

This datapoint is a measure of the percent of long-term care patients who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

In Heritage Hall Big Stone Gap, 17.15% Percentage of Patients

This is a measure of the percent of long-term care residents that required increased assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and taking a bath.

Ability to Keep Residents Mobile

In Heritage Hall Big Stone Gap, 18.14% Percentage of Residents

This tells you the percentage of patients who remained mobile levels over time. Optimizing mobility is often a great sign for residents' health.

Hospitalizations

In Heritage Hall Big Stone Gap, 1.38 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

In Heritage Hall Big Stone Gap, 18.14 Percentage of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

In Heritage Hall Big Stone Gap, 12.25 Percentage of Patients

This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care. Avoiding emergency medical situations is one way to assess short-term care.

Short-term Care: Facilitates Functional Improvement

In Heritage Hall Big Stone Gap, 74.96% Percentage of Resident

This tells you the percent of short-term care residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with activities of daily living generally correlates with successful rehabilitation.

Nearby Hospitals

Lonesome Pine HospitalAcute Care Hospitals 0.12 miles away1990 Holton Avenue East Big Stone Gap Virginia 24219Voluntary non-profit - Private(276) 523-3111
Norton Community HospitalAcute Care Hospitals 7.3 miles away100 15th Nw Street Norton Virginia 24273Voluntary non-profit - Private(276) 439-1000
Whitesburg Arh HospitalAcute Care Hospitals 16.6 miles away240 Hospital Road Whitesburg Kentucky 41858Voluntary non-profit - Other(606) 633-3500