Heritage Care Center
350 East 300 North, American Fork UT 84003 · (801) 756-5293 · 53.01% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Heritage Care Center is one of only two available facilities in American Fork, Utah. With an A- overall grade, we ranked this nursing home in the top third of all facilities in the country. Based on our ratings, this nursing home is really as good as it gets. Keep reading to find this nursing home's category ratings, which are also impressive. It would be hard to find any major flaws in this facility's profile.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 106 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
To go along with its strong overall grade, we awarded this nursing home a grade of A for our nursing rating. Our nursing score is primarily based on the nursing home's level of nurse staffing. This nursing home provided 3.9 hours of nursing care per resident daily. Approximately one quarter of those hours were provided by registered nurses, which are among the most skilled levels of nurses. Both are impressive figures, which typically correlates with higher quality care. Finally, this facility was also above average in each of the major quality-based metrics we looked at in this category. It performed well in the area of avoiding major falls and pressure ulcers.
Short-term Care Quality
We also want to alert you to the fact that this nursing home received a superb grade of A in our short-term care category. Our short-term care grades are based in part on a facility's quantity of skilled highly skilled professionals. This means a vast spectrum of nursing services, ranging from registered nurses to physical and speech therapists, not to mention other forms of therapy. This nursing home provides more services with physical therapists and registered nurses than most nursing homes we looked at. This is usually a favorable sign. Lastly, we assessed the number of residents who were able to return to the community from this facility. This place performed decently , with 48.5 percent of its patients able to return home.
Facility Inspections
Racking up yet another strong category grade, this facility also excelled in inspections, where it received an A-. We take several aspects of a facility's inspection report into consideration in computing our inspection scores. One of those factors is deficiencies. You should keep in mind that the severity of deficiencies is usually more meaningful than the quantity of deficiencies, as some of these can be quite minor. Fortunately, although this place had a few minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are those found in categories G through L. This tells you the government inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Remember that deficiency-free inspection reports are uncommon in this industry.
Long-term Care Quality
The last area we graded is long-term care, in which this nursing home was awarded a grade of B. Although this turned out to be its worst category rating, this is nevertheless an above average score. Facilities that receive this type of score in this category tend to provide consistent around the clock care to make sure residents are well cared for. After we finished looking at the amount of care provided by nurses, we then analyzed the nursing home's vaccination records. This facility vaccinated 100 percent of its patients for pneumonia, which is what we like to see. Pneumonia is often a life threatening health condition for nursing home patients so we prefer when a nursing home doesn't roll the dice on this issue. The last statistic we looked at is the facility's hospitalization rate. We found that this place had 2.44 hospitalizations per 1,000 long-term resident days.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heritage Care Center Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents who have had a pressure ulcer. Pressure ulcers are damage to the skin resulting from staying in one position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This metric tells you the percentage of long-term stay patients who have suffered a fall leading to severe injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be an indicator of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure measures the percentage of long-term residents who suffered from urinary tract infections. UTI's could be an indication of a facility with worst hygiene practices. Nevertheless, this datapoint can be skewed for some facilities due to different reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This figure gauges the percentage of long-term patients taking antipsychotic medications. While antipsychotic medications play an important role in caring for many residents, it is important to make sure these drugs are being used only where medically required. In limited cases, excessive reliance on these medications may mean that a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percentage of patients who were given antianxiety medications. These drugs are generally used to treat patients experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percentage of patients who are exhibiting depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric measures the percentage of long-term care residents that were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients that required more assistance with activities of daily living over time. High levels of dependence on staff for assistance with activities of daily living could be a sign of the erosion of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric measures the percent of long-term care residents who were able to retain mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This metric tracks the number of times residents are hospitalized per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is a correlation between reduced hospitalizations and a nursing homes short-term rehabilitation performance.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
Measures the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
Measures the percentage of short-term residents that experienced functional improvements.
Percentage of Resident
Higher is Better