Heritage Care Center
4401 North Hanley Road, Saint Louis MO 63134 · (314) 521-7471 · 92.41% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Heritage Care Center is located in the large metropolitan area of Saint Louis, Missouri. With an overall grade of D, this is a relatively poor nursing home. Saint Louis received a city grade of B-, so there are other options in the city worth considering. If you aren't deterred by this facility's report card, you can continue reading to find out about its category scores. Inspection reports are discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Limited Liability company
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While this nursing home's overall grade was not a highlight, it did receive a very good score in the category of inspections. In fact, we awarded it a B+ for that area, which is one of our better scores. We weigh several aspects of a nursing home's inspection report in determining these inspection grades. One key factor is health deficiencies. You should keep in mind that the severity of the deficiencies is arguably more meaningful than the number of deficiencies, as some of these are relatively minor. Although this facility had some deficiencies on its report, none of them were serious based on CMS' scale. A few minor deficiencies aren't the end of the world.
Long-term Care Quality
We also gave this nursing home a middle of the road score in the area of long-term care, with a grade of B-. For patients seeking a permanent residence rather than skilled nursing, long-term care is a very important category. In addition to looking at the volume of care provided by nurses aids and other staff, we looked at the number of residents vaccinated for pneumonia. This facility vaccinated 99.08467 percent of its patients, which is more than most nursing homes. The last datapoint we looked at was the nursing home's hospitalization rate. We found that this place had 1.92 hospitalizations per 1,000 long-term resident days, which is not too far off the national average.
Nurse Quality
Unfortunately, this facility only received a grade of D for its nursing grade, which was actually one of its better category grades. We weighed the licensure of nurses at the nursing home, in addition to the quantity of hours those nurses spent with patients, in computing our rating in this area. This facility provided just 2.8 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Finally, we also looked at some quality measures in computing our nursing scores. This place was above average in two of the areas we focus on, with solid marks for avoiding pressure ulcers and major falls. These metrics are typically reliable measures of the quality of nursing care available.
Short-term Care Quality
The final category we assessed is short-term care, in which this facility was given a very poor score in this area as well. Sadly, it received an F for this category, which is definitely very concerning. In the area of short-term care, we attempt to evaluate indicators of a nursing home's rehabilitation services. We look at a facility's skilled nursing services, such as those performed by registered nurses and physical therapists. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last metric we considered in this category is the percentage of residents that returned home from the facility. This facility struggled quite a bit in this metric as well, with just 17.2 percent of its patients returning home. Unfortunately, this was quite a bit below the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heritage Care Center Quality Metrics
Minimizes Pressure Ulcers
This datapoint is an indication of the percent of long-term care patients who developed new or worsened pressure ulcers. We've found that pressure ulcers are a reliable barometer of nursing care quality.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This metric tells you the percentage of long-term residents who have experienced a fall leading to serious injury. Falls can happen for a variety of reasons, but excessive numbers of falls may be an indicator of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percent of residents who sustained a urinary tract infection. These infections are linked to poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of residents who were given antipsychotic drugs. These drugs may be used to treat a variety of conditions, including cognitive disorders.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint is a measure of the percent of long-term residents taking antianxiety drugs.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term patients who are demonstrating symptoms of depression. Some argue that this is a measure of quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percentage of residents that were administered the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint measures the percent of long-term patients that required additional assistance with activities of daily living over time. ADL's include activities such as moving around and bathing.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term patients that retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
This metric is a measure of the number of times residents are hospitalized per thousand days of patient care. Minimizing hospitalizations is key to the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of times residents are rehospitalized per thousand days of short-term patient care. There is typically a correlation between avoiding hospitalizations and a nursing home's quality of short-term rehabilitation.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint is a measure of the number of times residents are sent to the emergency room per thousand days of short-term care. Staying out of the emergency room is one way to measure patient care during rehabilitation.
Percentage of Patients
Lower is Better