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Heather Manor Nursing and Rehabilitation Center

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B-plus
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-Mar 19: B-Apr 19: B-May 19: B-Jun 19: B-Jul 19: BAug 19: BSep 19: BJan 20: BMar 20: BApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: BJan 21: B+Feb 21: B+Mar 21: B+Apr 21: B+May 21: B+Jun 21: B+Jul 21: B+Aug 21: B+Sep 21: B+Oct 21: B+Nov 21: B+Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: B+May 22: B+Jun 22: B+Aug 22: B+Sep 22: B+
See Rating Overview
Heather Manor Nursing and Rehabilitation Center's website

400 West 23rd Street,
Hope AR 71801

(870) 777-3448

66.56% estimated occupancy 1

Heather Manor Nursing and Rehabilitation Center is a senior living facility in Hope, Arkansas, a city with 16,745 people. We awarded this nursing home an B+ overall grade, ranking it in the top third of all facilities in the nation. Based on our analysis, this facility ought to meet the needs of most people. If you look below, you can see this facility's category grades, which are also strong.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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May
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June
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August
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September
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October
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December
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January
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February
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March
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Facility Inspections

Grade: A-minus

To pair with its strong overall grade, we gave this facility a grade of A- for the area of inspections. Inspection grades are tied to many items found on the a nursing home's recent inspection reports. Nursing homes that receive favorable grades in this category tend to have very few deficiencies on their reports. Most importantly, these facilities should not have any severe deficiencies which are associated with risks to patient safety. Fortunately, although this nursing home had some minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are those found in categories G through L. This means the inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. The fact that none of the deficiencies were severe leaves us less concerned with this inspection report.

Short-term Care Quality

Grade: B-plus

This nursing home is also strong in the category of short-term care, where it was awarded a score of B+. It outpaced most facilities in this category. Short-term care grades are generally employed to gauge a nursing home's performance with rehabilitation. In order to offer high-end rehabilitation services, nursing homes generally must feature higher levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, speech therapists and other highly trained professionals. Unfortunately, it doesn't look like this nursing home submitted registered nurse or physical therapist staffing data. The final measure we assessed in this area is the number of patients who eventually returned home from the nursing home. We found that 6.2 percent of this nursing home's patients returned home as opposed to remaining at the nursing home on a permanent basis.

Nurse Quality

Grade: B-plus

This facility is also strong in the area of nursing, where it received a grade of B+. It outperformed most nursing homes in this category. Nursing ratings are tied to levels of nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This facility performed very well in the area of avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: B-plus

In the final category we looked at, this nursing home was awarded a very favorable grade of B+ in our long-term care category. With this grade, the nursing home topped off a very favorable report card. For prospective patients seeking a permanent place to live rather than rehabilitation, long-term care grades are an important measure. In addition to looking at the amount of care provided by aids and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility provided the vaccine to 91.54079 percent of its residents. This is slightly lower than we expected but still a decent percentage. Clearly, this facility is doing something right in this area as it also excelled at keeping its patients out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heather Manor Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Heather Manor Nursing and Rehabilitation Center, 8.16% of Patients had Pressure Ulcers

This is the percentage of patients who have had a pressure ulcer. Pressure ulcers are damage to the skin caused by staying in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: A-minus

In Heather Manor Nursing and Rehabilitation Center, 4% of Patients had Serious Falls

This metric is a measure of the percentage of long-term stay residents who sustained falls resulting in serious injury. Falls can happen for a variety of reasons, but high rates of major falls may be an indication of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In Heather Manor Nursing and Rehabilitation Center, 2.3% of Patients had UTIs

This figure gauges the percentage of long-term patients that had urinary tract infections. While more infections could reflect poorly on a nursing home's nursing care, it is difficult to compare between facilities due to nursing homes having reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Heather Manor Nursing and Rehabilitation Center, 12.13% of Patients use Anti-Psychotic Medication

This is the percentage of residents given antipsychotic drugs. These medications may be used for treating several medical conditions, including dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Heather Manor Nursing and Rehabilitation Center, 21.55% of Patients use Anti-Anxiety Medication

This statistic indicates the percent of long-term care patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: A+

In Heather Manor Nursing and Rehabilitation Center, 2.07% of Patients

This tells you the percent of residents demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: C

In Heather Manor Nursing and Rehabilitation Center, 95.87% of Patients

This datapoint measures the percentage of long-term stay residents that have received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines critical to patient safety.

Residents Maintain Autonomy

Grade: A

In Heather Manor Nursing and Rehabilitation Center, 11.98% Percentage of Patients

This indicates the percent of residents that required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In Heather Manor Nursing and Rehabilitation Center, 12.63% Percentage of Residents

This tells you the percentage of residents who remained mobile levels over time. Preserving mobility is often a great sign for residents' health.

Hospitalizations

Grade: C

In Heather Manor Nursing and Rehabilitation Center, 1.81 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Heather Manor Nursing and Rehabilitation Center, 12.63 Percentage of Residents Rehospitalized

This is the number of times residents are rehospitalized per thousand days of short-term care. There is usually a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: D

In Heather Manor Nursing and Rehabilitation Center, 12.62 Percentage of Patients

This metric measures the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Heather Manor Nursing and Rehabilitation Center, 77.48% Percentage of Resident

This indicates the percent of short-term stay residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with activities of daily living often correlates with better rehabilitation.

Nearby Hospitals

  • Wadley Regional Medical Center at HopeAcute Care Hospitals 0.32 miles away2001 South Main Hope Arkansas 71801Proprietary(870) 722-3800

Nearby Dialysis

  • Hope Dialysis Center0.51 miles away407 W 16th St Hope Arkansas 71801Dialysis Stations: 11 (870) 777-1700
  • Davita - Hempstead County Dialysis Unit0.96 miles away1803 S Laurel Hope Arkansas 71801CMS Rating: 4 stars Dialysis Stations: 10 (870) 777-4040

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=045337