Heather Manor Nursing and Rehabilitation Center: Nursing Home OverviewSkip to content

Heather Manor Nursing and Rehabilitation Center

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: A-minus
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See Rating Overview
Heather Manor Nursing and Rehabilitation Center's website

400 West 23rd Street,
Hope AR 71801

74.16% estimated occupancy 1

Heather Manor Nursing and Rehabilitation Center is a senior living facility in Hope, Arkansas, a city with 16,745 people. We awarded this nursing home an A- overall grade, ranking it in the top third of all facilities in the nation. Based on our analysis, this facility is really as good as it gets. If you look below, you can see this facility's category grades, which are also strong.

Get pricing and details on Hope senior living options.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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February
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Long-term Care Quality

Grade: A-minus

On top of receiving a great overall grade, this nursing home performed well in our long-term care category. We gave it an impressive grade of A- for that category. Long-term care grades in this range generally require both 24/7 care from nurses and aids, as well as quality routine medical care. In addition to looking at the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This facility vaccinated 84.0625 percent of its patients. This is a bit lower than we were hoping for. While its vaccination rate was a bit lower than we like to see, at least this nursing home was able to limit hospitalizations. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Facility Inspections

Grade: A-minus

This facility has received near flawless government inspections in recent years. We awarded them an A- in this category. Perhaps the most critical factor we consider in calculating our inspection grades is deficiencies. Deficiencies are found on a facility's recent inspection reports. Facilities with better grades in this category typically dodged the more severe deficiencies involving health risks or even death. Fortunately, although this place had some minor dings on its report, it had no severe deficiencies. Severe deficiencies are ones found in categories G through L. This means the inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Nurse Quality

Grade: B-plus

In addition, this facility also received favorable nursing grades this year. In fact, we awarded them one of our better scores in that area, with a grade of B+. Our nursing score is primarily associated with the facility's nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. Lastly, we also assessed some nursing quality-based metrics in determining our nursing grades. This place performed very well when it comes to minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Short-term Care Quality

Grade: B-plus

In the last category we graded, this facility was awarded an impressive grade grade of B+ in our short-term care category. With this grade, the nursing home topped off a very impressive report card. Our short-term care scores are believed to be most meaningful for those needing rehabilitation services. Rehabilitation typically mandates more highly-skilled nursing services. Skilled nursing includes not only nursing, but also physical and occupational therapy, as well as other forms of therapy. It does not appear that this facility submitted information about its staffing of registered nurses or physical therapists. Finally, we assessed the percentage of patients who were able to return to the community from this facility. We found that 6.1 percent of this nursing home's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heather Manor Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Heather Manor Nursing and Rehabilitation Center, 7.88% of Patients had Pressure Ulcers

This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers are skin damage resulting from staying in one position for an excessive period of time.

Minimizes Serious Falls

Grade: B-plus

In Heather Manor Nursing and Rehabilitation Center, 2.19% of Patients had Serious Falls

This is the percent of patients that sustained a major fall. Falls resulting in serious injuries are often associated with poor nursing care. Closer supervision can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A

In Heather Manor Nursing and Rehabilitation Center, 0.32% of Patients had UTIs

This figure indicates the percent of long-term care patients that suffered from a urinary tract infection. UTI's could be an indicator of lower quality nursing care. However, this metric can also be misleading for certain nursing homes due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Heather Manor Nursing and Rehabilitation Center, 9.79% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents prescribed antipsychotic medications. While antipsychotic medications may be vital to many residents, it is important to ensure these medications are being used only where medically required. In some situations, increased usage of these drugs may mean that a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Heather Manor Nursing and Rehabilitation Center, 24.5% of Patients use Anti-Anxiety Medication

This statistic indicates the percent of long-term care patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: A+

In Heather Manor Nursing and Rehabilitation Center, 0% of Patients

This tells you the percent of residents demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: D

In Heather Manor Nursing and Rehabilitation Center, 85.01% of Patients

This datapoint measures the percentage of long-term stay residents that have received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines critical to patient safety.

Residents Maintain Autonomy

Grade: A-plus

In Heather Manor Nursing and Rehabilitation Center, 4.76% of Patients

This indicates the percent of residents that required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In Heather Manor Nursing and Rehabilitation Center, 2.35% of Residents

This tells you the percentage of residents who remained mobile levels over time. Preserving mobility is often a great sign for residents' health.

Hospitalizations

Grade: A-minus

In Heather Manor Nursing and Rehabilitation Center, 0.01 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Heather Manor Nursing and Rehabilitation Center, 2.35% of Residents Rehospitalized

This is the number of times residents are rehospitalized per thousand days of short-term care. There is usually a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: F

In Heather Manor Nursing and Rehabilitation Center, 21.69% of Patients

This metric measures the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Heather Manor Nursing and Rehabilitation Center, 79.63% of Resident

This indicates the percent of short-term stay residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with activities of daily living often correlates with better rehabilitation.

Nearby Hospitals

  • Wadley Regional Medical Center at HopeAcute Care Hospitals 0.32 miles away2001 South Main Hope Arkansas 71801Proprietary(870) 722-3800

Nearby Dialysis

  • Hope Dialysis Center0.51 miles away407 W 16th St Hope Arkansas 71801Dialysis Stations: 11 (870) 777-1700
  • Davita - Hempstead County Dialysis Unit0.96 miles away1803 S Laurel Hope Arkansas 71801CMS Rating: 4 stars Dialysis Stations: 10 (870) 777-4040