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Heather Hill Care Communities

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: C
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-May 19: BJun 19: BJul 19: BAug 19: BSep 19: BJan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: B-Oct 20: B-Jan 21: B-Feb 21: B-Mar 21: B-Apr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: B-May 22: B-Jun 22: B-Aug 22: CSep 22: C
See Rating Overview
Heather Hill Care Communities's website

12340 Bass Lake Road,
Chardon OH 44024

(440) 285-4040

85.09% estimated occupancy 1

Heather Hill Care Communities is one of only three available nursing homes located in Chardon, Ohio. We gave it an overall grade of C, which is a middle of the pack grade. Based on our ratings, there are definitely much worse facilities out there. The best part of this nursing home's profile was its remarkable inspection rating. Inspection grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Hemodialysis
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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October
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February
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Facility Inspections

Grade: A-plus

We want to draw your attention to the fact that this facility really outperformed its overall grade in the area of inspections. In fact, it received an excellent government inspection report this year. As a result, it received one of our best grades in that area with an A+. Our inspection ratings weigh several factors found on a facility's inspection report. One key criteria we rely on is the quantity and severity of deficiencies. Facilities with better scores in this area generally have few of these severe deficiencies. This facility was assessed 4 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe. This indicates that the inspectors did not deem any of the deficiencies to be an immediate risk to patient safety or health. A few minor deficiencies shouldn't lead you to cross a nursing home off your list.

Long-term Care Quality

Grade: B-minus

This nursing home's next best area was long-term care. In that category, we gave this facility a grade of B-. For patients looking for a permanent residence as opposed to skilled nursing, long-term care is a very important category. In addition to assessing the amount of care provided by nurses aids and other staff, we analyzed the percentage of residents vaccinated against pneumonia. Candidly, we were a bit bothered by the fact that this nursing home provided the vaccine to a relatively low 74.610245 percent of its residents. Nevertheless, this place keeps its residents out of the hospital. Indeed, it had only 0.03 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: C

This nursing home was given its next best category grade in the category of short-term care. We gave this facility a C in this category, which is an acceptable grade. Short-term care grades are important for residents seeking rehabilitation. Rehabilitation usually utilizes more skilled nursing. This means a vast spectrum of nursing services, ranging from registered nurses to physical and respiratory therapists, as well as other variations of therapy. We found that this facility was below average in the two key staffing areas we focus on. The facility offered fewer physical therapist and registered nurse hours per resident than most other facilities. It is still important to determine whether this also correlates to a lower quality of care. The last item we assessed in this category is the percentage of patients who were able to leave the nursing home and return home. We discovered that just 5.7 percent of this facility's patients were able to return home, which is actually below average.

Nurse Quality

Grade: D

The last category we graded is nursing, which ended up being this nursing home's least impressive category. We awarded this facility a D in that area. Our nursing score weighs a variety of subcategories. The most heavily weighted factor is the number of hours nurses spend with patients. This place averaged just 0.3 hours of nursing care per resident daily. This statistic is far below the national average. Lastly, we also looked at some nursing quality measures in determining our nursing grades. This place fared well when it comes to avoiding major falls and pressure ulcers. Many consider these statistics to be reliable measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heather Hill Care Communities Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heather Hill Care Communities, 7.61% of Patients had Pressure Ulcers

This statistic is a measure of the percentage of long-term care residents that developed pressure ulcers or bed sores. We bake this statistic into our nursing grades.

Minimizes Serious Falls

Grade: C

In Heather Hill Care Communities, 3.74% of Patients had Serious Falls

This datapoint tells you the percent of long-term patients who sustained falls resulting in severe injury. We use this statistic in calculating our nursing grades.

Minimizes Urinary Tract Infections

Grade: A-minus

In Heather Hill Care Communities, 1.71% of Patients had UTIs

This is the percentage of residents that suffered from a urinary tract infection. These infections may be associated with poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Heather Hill Care Communities, 13.23% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents given antipsychotic medications. These medications may be used for treating several medical conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Heather Hill Care Communities, 22.46% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients who were prescribed antianxiety drugs. These medications are generally prescribed to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: F

In Heather Hill Care Communities, 20.26% of Patients

This tells you the percent of patients who are exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: D

In Heather Hill Care Communities, 90.12% of Patients

This is the percentage of patients who were administered the flu and pneumonia vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: C

In Heather Hill Care Communities, 14.88% Percentage of Patients

Measures the percent of long-term stay patients who required increased assistance with activities of daily living over time. Activities of daily living include activities such as dressing and using the bathroom. Some experts argue that this is a measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-minus

In Heather Hill Care Communities, 16.29% Percentage of Residents

This tells you the percentage of patients that maintained mobility over time. Retaining mobility is often a great sign for residents' health.

Hospitalizations

Grade: C

In Heather Hill Care Communities, 1.36 Hospitalizations per 1,000 resident days

This metric is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is key to the physical well-being of patients.

Short-term Care: Rehospitalizations

Grade: B-plus

In Heather Hill Care Communities, 16.29 Percentage of Residents Rehospitalized

This is the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A-minus

In Heather Hill Care Communities, 12 Percentage of Patients

This datapoint measures the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heather Hill Care Communities, 75.25% Percentage of Resident

This metric measures the percent of short-term care patients who experienced functional improvements.

Nearby Hospitals

  • Uh Geauga Medical CenterAcute Care Hospitals 2.12 miles away13207 Ravenna Rd Chardon Ohio 44024Voluntary non-profit - Private(440) 269-6000
  • Lake HealthAcute Care Hospitals 9.13 miles away7590 Auburn Road Painesville Ohio 44077Voluntary non-profit - Private(440) 953-9600
  • Hillcrest HospitalAcute Care Hospitals 11.25 miles away6780 Mayfield Road Cleveland Ohio 44124Voluntary non-profit - Private(440) 312-4500
  • Uhhs Richmond Heights HospitalAcute Care Hospitals 14.4 miles away27100 Chardon Road Cleveland Ohio 44143Proprietary(440) 585-6170
  • University Hospitals Ahuja Medical CenterAcute Care Hospitals 15.57 miles away3999 Richmond Road Beachwood Ohio 44122Voluntary non-profit - Private(216) 593-5510

Nearby Dialysis

  • Center for Dialysis Care at Heather Hill0.29 miles away12340 Basslake Road Chardon Ohio 44024Dialysis Stations: 12 (440) 286-4103
  • Davita - Auburn Road Dialysis9.11 miles away7611 Auburn Road Painesville Ohio 44077Dialysis Stations: 13 (440) 357-2927
  • Fmc - Mentor Dialysis11.86 miles away8840 Tyler Blvd Mentor Ohio 44060Dialysis Stations: 17 (440) 974-3459
  • Cdc Home Care Mentor11.86 miles away8900 Tyler Blvd Mentor Ohio 44060Dialysis Stations: 4 (440) 951-3602
  • Community Dialysis Center11.86 miles away8900 Tyler Blvd Mentor Ohio 44060CMS Rating: 3 stars Dialysis Stations: 26 (440) 951-3602
  • Community Dialysis Center12.16 miles away1233 Mentor Avenue Painesville Ohio 44077Dialysis Stations: 15 (440) 357-9262
  • Community Dialysis Center14.1 miles away27350 Cedar Road Beachwood Ohio 44122Dialysis Stations: 12 (216) 378-1580
  • Ohio Renal Holdings Inc.15.1 miles away3609 Park East Drive, Suite 106 North Beachwood Ohio 44122Dialysis Stations: 6 (216) 455-1315