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Heather Hill Care Communities

  • Nursing Home
  • Memory Care

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-May 19: BJun 19: BJul 19: BAug 19: BSep 19: BJan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: B-Oct 20: B-Nov 20: B-Jan 21: B-Feb 21: B-Mar 21: B-Apr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: B-May 22: B-Jun 22: B-Aug 22: CSep 22: COct 22: CNov 22: CJan 23: CFeb 23: CMar 23: DApr 23: D
See Rating Overview
Heather Hill Care Communities's website

12340 Bass Lake Road,
Chardon OH 44024

(440) 285-4040

82.91% estimated occupancy 1

Heather Hill Care Communities is one of only three available nursing homes located in Chardon, Ohio. This is a subpar nursing home, with an overall grade of D. Unfortunately, this grade isn't too far off the city grade for Chardon, which is a C. Nevertheless, you still ought to be able to find a better option Despite all this, one of the few highlights of this facility's profile is its strong inspection score. You can scroll down to learn more about inspections and other category scores

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Hemodialysis
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
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Facility Inspections

Grade: A

While we were not high on this facility's overall grade, it received a very impressive inspection report this year. In fact, it received a nearly flawless inspection report this year. As a result, it received one of our best scores in that category with an A. We take several aspects of a facility's inspection report into consideration in determining our inspection scores. One critical factor is health deficiencies. It should be noted that the severity of deficiencies is usually more meaningful than the number of deficiencies, as some are relatively minor. While this facility had a few minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are ones labeled as categories G through L. This tells you the inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies aren't necessarily the end of the world.

Short-term Care Quality

Grade: C

We also gave this facility a respectable grade in the area of short-term care, where we gave it a grade of C. Our short-term care grades are based on a nursing home's quantity of highly-skilled nursing services. This includes a vast spectrum of services, spanning from registered nurses to physical and speech therapists, as well as other variations of therapy. Unfortunately, we found that this facility provided fewer physical therapist and registered nurse hours per resident than most other facilities. The tricky part is determining what effect this had on the quality of care. The final measure we assessed in this area is the number of patients who ultimately were able to return home from the facility. We found that just 5.7 percent of this nursing home's patients returned home. This figure was below the national average.

Nurse Quality

Grade: D

Unfortunately, this facility only received a grade of D for its nursing grade, which was actually one of its better category grades. Our nursing grade focuses on the nursing home's level of nurse staffing. We factor in both the levels of training of those nurses as well as the number of hours spent with residents. This particular place averaged just 0.4 hours of nursing care per resident on a daily basis. This statistic is far below the national average. Lastly, we also assessed some nursing quality-based metrics in computing our nursing ratings. This facility performed well in the area of avoiding pressure ulcers and major falls.

Long-term Care Quality

Grade: F

The last area we graded is long-term care, where this nursing home was given a rock bottom grade in this area also. Unfortunately, we gave it a lowly F in this category, which is definitely somewhat alarming. When nursing homes receive a grade in this range in long-term care it typically means the nursing home didn't perform well in our quality measures relating to resident care. One of the data points we considered after nurse's aid hours is vaccines. Frankly, we were a bit worried that this nursing home administered the pneumonia vaccination to just 84.3956 percent of its residents. To our surprise, this place was actually able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than most nursing homes. This is its best score in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heather Hill Care Communities Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heather Hill Care Communities, 7.3% of Patients had Pressure Ulcers

This tells you the percentage of patients who have had a pressure ulcer. Pressure ulcers, also called bed sores, are often the result of patients not being moved frequently enough. Better nursing care can limit the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B

In Heather Hill Care Communities, 3.68% of Patients had Serious Falls

This tells you the percentage of patients who sustained a major fall. Falls leading to severe injuries are routinely associated with lower levels of patient supervision. Better nursing care can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A

In Heather Hill Care Communities, 1.34% of Patients had UTIs

This is the percent of residents who suffered from a urinary tract infection. UTI's are considered by many in the nursing home industry to be an indicator of the quality of nursing care . UTI's are often the result of a nursing home with worse hygiene protocols. However, this metric may be misleading for some nursing homes due to different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: F

In Heather Hill Care Communities, 12.59% of Patients use Anti-Psychotic Medication

This datapoint indicates the percentage of long-term patients who were administered antipsychotic medication. Increased usage of these drugs may indicate a facility is using these medications to subdue residents in scenarios where such medications are not medically indicated. Nevertheless, some nursing homes need to rely on these medications due to having more residents with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Heather Hill Care Communities, 21.99% of Patients use Anti-Anxiety Medication

This datapoint tells you the percent of long-term residents receiving antianxiety drugs.

Managing Depression Among Residents

Grade: F

In Heather Hill Care Communities, 21.39% of Patients

This tells you the percentage of residents demonstrating depressive symptoms. Higher rates of depression may imply worse patient care.

Appropriate Vaccine Usage

Grade: C

In Heather Hill Care Communities, 88.91% of Patients

This is the percentage of patients that were administered the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B

In Heather Hill Care Communities, 14.84% Percentage of Patients

Measures the percentage of long-term care patients who required additional assistance with activities of daily living over time. Activities of daily living include activities such as moving around and taking a bath. Many believe this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: C

In Heather Hill Care Communities, 12.66% Percentage of Residents

This metric measures the percentage of long-term care patients that maintained mobility. Many would argue that the ability to move around is vital to patients well-being.

Hospitalizations

Grade: A-plus

In Heather Hill Care Communities, 1.43 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care. There is usually a correlation between reduced hospitalizations and the quality of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Heather Hill Care Communities, 12.66 Percentage of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B

In Heather Hill Care Communities, 12.98 Percentage of Patients

This metric is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Heather Hill Care Communities, 75.85% Percentage of Resident

This metric is a measure of the percent of short-term care patients that experienced functional improvements, such as with activities of daily living. Many argue that this is a reliable measure of a facility's rehabilitation services.

Nearby Hospitals

  • Uh Geauga Medical CenterAcute Care Hospitals 2.12 miles away13207 Ravenna Rd Chardon Ohio 44024Voluntary non-profit - Private(440) 269-6000
  • Lake HealthAcute Care Hospitals 9.13 miles away7590 Auburn Road Painesville Ohio 44077Voluntary non-profit - Private(440) 953-9600
  • Hillcrest HospitalAcute Care Hospitals 11.25 miles away6780 Mayfield Road Cleveland Ohio 44124Voluntary non-profit - Private(440) 312-4500
  • Uhhs Richmond Heights HospitalAcute Care Hospitals 14.4 miles away27100 Chardon Road Cleveland Ohio 44143Proprietary(440) 585-6170
  • University Hospitals Ahuja Medical CenterAcute Care Hospitals 15.57 miles away3999 Richmond Road Beachwood Ohio 44122Voluntary non-profit - Private(216) 593-5510

Nearby Dialysis

  • Center for Dialysis Care at Heather Hill0.29 miles away12340 Basslake Road Chardon Ohio 44024Dialysis Stations: 12 (440) 286-4103
  • Davita - Auburn Road Dialysis9.11 miles away7611 Auburn Road Painesville Ohio 44077Dialysis Stations: 13 (440) 357-2927
  • Fmc - Mentor Dialysis11.86 miles away8840 Tyler Blvd Mentor Ohio 44060Dialysis Stations: 17 (440) 974-3459
  • Cdc Home Care Mentor11.86 miles away8900 Tyler Blvd Mentor Ohio 44060Dialysis Stations: 4 (440) 951-3602
  • Community Dialysis Center11.86 miles away8900 Tyler Blvd Mentor Ohio 44060CMS Rating: 3 stars Dialysis Stations: 26 (440) 951-3602
  • Community Dialysis Center12.16 miles away1233 Mentor Avenue Painesville Ohio 44077Dialysis Stations: 15 (440) 357-9262
  • Community Dialysis Center14.1 miles away27350 Cedar Road Beachwood Ohio 44122Dialysis Stations: 12 (216) 378-1580
  • Ohio Renal Holdings Inc.15.1 miles away3609 Park East Drive, Suite 106 North Beachwood Ohio 44122Dialysis Stations: 6 (216) 455-1315