Heather Hill Care Communities
12340 Bass Lake Road, Chardon OH 44024 · (440) 285-4040 · 89.13% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Heather Hill Care Communities is a large nursing home located in Chardon, Ohio. With an overall rating of B, this looks like a good nursing home. You could certainly do much worse than this place. The best aspect of this nursing home's impressive report card is its inspection score. Inspection grades are discussed in the next section
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 161 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
This nursing home received a quality overall score as described above, but we especially wanted to point out its excellent government inspections in recent years. We gave it an A+ in this category. We weigh several aspects of a nursing home's inspection report in computing these inspection scores. One key factor is health deficiencies. You should keep in mind that the severity of the deficiencies is arguably more meaningful than the number of deficiencies, as some are relatively insignificant. While this nursing home had a few minor dings on its report, it had no severe deficiencies. Severe deficiencies are labeled as categories G through L. This means CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
This nursing home was given high scores in the area of long-term care as well. As a result, we awarded it one of our highest scores in that area with a score of A-. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to patients. On top of looking at the quantity of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility provided the vaccine to 97.149124 percent of its patients, which is an impressive figure. Pneumonia sadly can be a life threatening ailment for nursing home patients so we strongly prefer when a facility does not leave this to chance. Finally, we looked at the facility's number of hospitalizations. Here we found that this nursing home had 2.33 hospitalizations per 1,000 long-term resident days.
Short-term Care Quality
We also awarded this nursing home a middle of the pack score in the category of short-term care, where we gave it a B-. Our short-term care grade is generally used to judge a facility's performance with rehabilitation In order to have highly scored rehabilitation services, facilities generally need to offer better levels of skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other highly skilled individuals. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Lastly, we considered the percentage of patients who were able to return to the community from this nursing home. This was a much stronger area for this facility. This place outperformed most facilities in this metric with 57.8 percent of its patients returning home.
Nurse Quality
Switching gears to our fourth category, we gave this facility a D in our nursing category. This was the nursing home's least impressive category rating. Naturally, this category pulled down the facility's overall profile to some degree. When calculating a nursing home's nursing grade, we consider the amount of time nurses are caring for patients as well as the level of skill of the nurses. This nursing home averages 3.5 hours of nursing care per resident per day, which is below the national average. Although this facility didn't excel in the area of nursing hours, it surprised us in a few of the quality-based assessments in the nursing category, such as avoiding major falls. This place was better than average in this metric, which is one redeeming quality we found in this category.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heather Hill Care Communities Quality Metrics
Minimizes Pressure Ulcers
This statistic indicates the percent of long-term care patients who are suffering from new or worsened pressure ulcers or bed sores. We factor in this statistic in computing both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint is an indication of the percentage of long-term care patients who have had falls resulting in severe injury. Falls can happen for a variety of reasons, but high rates of major falls may be an indication of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of patients that have had a urinary tract infection. These infections are sometimes associated with poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of residents given antipsychotic drugs. These drugs may be used to treat a variety of medical conditions, including Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percent of patients who were given antianxiety medications. These medications are prescribed to patients suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percentage of residents demonstrating signs of depression. Increased levels of depression may reveal lower quality care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of residents that were given the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is a measure of the percent of long-term care patients that required increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Many believe that this is a reasonable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents that retained mobility levels over time. Retaining mobility is often a good sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of patient care. There is generally a correlation between keeping patients out of the hospital and the quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per thousand days of short-term patient care. There is a correlation between staying out of the hospital and a nursing homes short-term rehabilitation performance.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of times residents are sent to the emergency room per thousand days of short-term care. There is usually a correlation between having fewer emergency room visits and the quality of care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term residents who saw functional improvements, such as with activities of daily living. Many in the industry argue this is a reasonable measure of a facility's rehabilitation services.
Percentage of Resident
Higher is Better