Heartwood Extended Healthcare is an average-sized nursing home located in Tacoma, Washington. Our rating scheme was not very kind to this facility, as it received an overall rating of F. As far as we can see, you'd be better off to steer clear of this nursing home. If you aren't deterred by this facility's report card, you can continue reading to learn more about its category grades. We discuss nursing in the next paragraph.
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Heartwood Extended Healthcare
- Nursing Home
Updated Apr 1, 2023 by Nick Reese
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Limited Liability company
- Offers Inpatient Rehab
- Personal Care
- Speech Therapy
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Physical Therapy
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Oncology Care
- Aquatic Therapy
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Registered Staff Hours
Although we graded this nursing home extremely poorly overall, it actually earned a quality grade in the area of nursing. We awarded it a grade of B+ in that category. Nursing ratings are primarily based on a nursing home's level of nurse staffing. This facility provided 0.4 hours of nursing care per resident per day. Finally, we also assessed several nursing quality measures and this place excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility Washington in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can generally be prevented by providing better nursing care, such as having a system of turning a resident more frequently.
Short-term Care Quality
We gave this nursing home a grade of just D for our short-term care rating and that actually turned out to be its next most respectable score. In computing our short-term care grades, we scrutinize a nursing home's levels of skilled nursing, which includes registered nurses, physical therapists speech therapists and other highly skilled individuals. This category is considered to be a reliable assessment of a facility's rehabilitation services. With a grade of this caliber for this category, we weren't stunned to find that this place was below average in the two key staffing areas we assess. It provided substantially fewer registered nurse and physical therapist hours per resident than most facilities. The final datapoint we assessed in this area is the number of residents who were able to leave the nursing home and return to the community. We discovered that just 4.3 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar metrics doomed this facility's short-term care score.
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Long-term Care Quality
We gave this nursing home just a D for our long-term care grade. This is not one of our better scores. For prospective patients in need of a permanent residence rather than rehabilitation, long-term care is a very important category. On top of considering the amount of care provided by nurses aids and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home gave the vaccine to 95.254234 percent of its patients. Surprisingly, this facility was able to limit hospitalizations. With just 0.02 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than the average nursing home. Sadly, some of its other scores in this category were not as favorable as these.
Turning the last category of inspections, this nursing home fared very poorly. Sadly, it received an F in our inspection rating. With facilities that received this poor of an inspection rating, we would scrutinize any severe deficiencies on its inspection report. This facility was hit with 6 deficiencies by government inspectors. The only favorable thing we can say is that none of the deficiencies were in the categories that indicate that they posed a threat to resident safety or health. Finally, we also would like to draw your attention to the fact that this facility received significant government fines recently totaling over $100,000. This typically indicates that a facility's bad performance has been an issue for more than one year.
Rating Over Time
Compared to national and state averages across all facilities.
Heartwood Extended Healthcare Quality Metrics
Minimizes Pressure Ulcers
In Heartwood Extended Healthcare, 7.46% of Patients had Pressure Ulcers
This indicates the percent of patients that sustained a pressure ulcer. Pressure ulcers are skin damage due to staying in the same position for an excessive period of time.
Minimizes Serious Falls
In Heartwood Extended Healthcare, 2.9% of Patients had Serious Falls
This is the percent of patients that have had a major fall. Falls resulting in major injury are routinely caused by poor nursing care. More supervision minimizes the percentage of residents in a nursing home who sustain major falls.
Minimizes Urinary Tract Infections
In Heartwood Extended Healthcare, 2.29% of Patients had UTIs
This statistic indicates the percentage of long-term stay residents who experienced a urinary tract infection. UTI's may be a sign of a facility with lower levels of hygiene. Nevertheless, this statistic may be misleading for certain facilities due to inconsistent reporting standards for infections.
Appropriately Uses Anti-Psychotic Medication
In Heartwood Extended Healthcare, 13.89% of Patients use Anti-Psychotic Medication
This metric is a measure of the percent of long-term patients who are administered antipsychotic drugs. High levels of antipsychotic drug use may suggest a facility is using these medications to subdue residents in scenarios where such drugs aren't medically indicated. Nevertheless, some facilities need to rely more on these medications due to having more residents with cognitive disorders.
Appropriately Uses Anti-Anxiety Medication
In Heartwood Extended Healthcare, 12.61% of Patients use Anti-Anxiety Medication
This is the percentage of residents given antianxiety drugs. These drugs are used to treat residents suffering from anxiety or depression.
Managing Depression Among Residents
In Heartwood Extended Healthcare, 13.28% of Patients
Measures the percentage of long-term stay patients showing symptoms of depression.
Appropriate Vaccine Usage
In Heartwood Extended Healthcare, 92.89% of Patients
This datapoint is a measure of the percentage of long-term residents that were vaccinated against pneumonia and flu.
Residents Maintain Autonomy
In Heartwood Extended Healthcare, 14.67% Percentage of Patients
This metric measures the percentage of long-term stay residents who required more assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and taking a bath. Some argue this is a reliable measure of a resident's well-being.
Ability to Keep Residents Mobile
In Heartwood Extended Healthcare, 18.81% Percentage of Residents
This tells you the percent of patients that were able to retain mobility over time. Preserving mobility is often a great sign for residents' health.
In Heartwood Extended Healthcare, 0.99 Hospitalizations per 1,000 resident days
This metric is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Staying out of the hospital is important to preserving the physical health of nursing home residents.
Short-term Care: Rehospitalizations
In Heartwood Extended Healthcare, 18.81 Percentage of Residents Rehospitalized
This metric measures the number of times residents are rehospitalized per thousand days of short-term patient care. Avoiding the hospital during rehabilitation is important to restoring the physical well-being of patients.
Short-term Care: ER Visits
In Heartwood Extended Healthcare, 12.21 Percentage of Patients
This tells you the number of times residents are sent to the emergency room per thousand days of short-term care. There is generally a correlation between keeping patients out of the emergency room and the quality of nursing home care.
Short-term Care: Facilitates Functional Improvement
In Heartwood Extended Healthcare, 75.22% Percentage of Resident
This datapoint measures the percentage of short-term stay patients that saw functional improvements, such as with activities of daily living. Some experts argue this is a reliable measure of a nursing home's rehabilitation services.
Scores for Tacoma, WA
- Overall Rating has a grade of B-minus
- Nurse Rating has a grade of B
- Long-term Care Rating has a grade of B-minus
- Short-term Care Rating has a grade of B
- Inspection Rating has a grade of B-minus
Looking for more options? Tacoma, Washington has 3 other nursing homes
- St Joseph Medical CenterAcute Care Hospitals 4.25 miles away1717 South J Street Tacoma Washington 98405Voluntary non-profit - Church(253) 627-4101
- St Clare HospitalAcute Care Hospitals 5.29 miles away11315 Bridgeport Way S W Lakewood Washington 98499Voluntary non-profit - Church(253) 588-1711
- Multicare Good Samaritan HospitalAcute Care Hospitals 5.5 miles away401 15th Avenue Se Puyallup Washington 98372Voluntary non-profit - Private(253) 697-2102
- St Francis Community HospitalAcute Care Hospitals 7.99 miles away34515 9th Avenue South Federal Way Washington 98003Voluntary non-profit - Church(253) 944-8100
- Madigan Amc (Ft Lewis)Acute Care - Department of Defense 8.85 miles away9040 Jackson Avenue Tacoma Washington 98431Department of Defense(253) 968-1110
- Multicare Auburn Medical CenterAcute Care Hospitals 11.58 miles away202 North Division Street Plaza One Auburn Washington 98001Voluntary non-profit - Private(253) 833-7711
- St Anthony HospitalAcute Care Hospitals 15.51 miles away11567 Canterwood Boulevard Nw Gig Harbor Washington 98332Voluntary non-profit - Church(253) 530-2050
- Multicare Covington Medical CenterAcute Care Hospitals 18.18 miles away17700 Se 272nd St Kent Washington 98042Voluntary non-profit - Private(253) 372-7400
- Renal Care Group Northwest, Inc.0.19 miles away1415 E 72nd St Tacoma Washington 98404CMS Rating: 3 stars Dialysis Stations: 14 (253) 474-2310
- Renal Care Group Northwest, Inc.2.75 miles away5825 Tacoma Mall Blvd Ste 103 Tacoma Washington 98409CMS Rating: 3 stars Dialysis Stations: 22 (253) 671-9937
- Parkland Dialysis Center3.47 miles away311 140th St S Tacoma Washington 98444CMS Rating: 4 stars Dialysis Stations: 21 (253) 536-5961
- Renal Care Group Northwest, Inc.4.32 miles away1717 South J Street Tacoma Washington 98405Dialysis Stations: 20 (253) 627-1995
- Nkc Fife Kidney Center4.68 miles away6021 12th Street E, Suite 110 Tacoma Washington 98424Dialysis Stations: 10 (253) 943-6335
- Tacoma Dialysis Center5.01 miles away3401 S 19th St Tacoma Washington 98405CMS Rating: 4 stars Dialysis Stations: 13 (253) 573-1600
- Puyallup Community Dialysis Center5.21 miles away802 30th Ave Sw Puyallup Washington 98373CMS Rating: 3 stars Dialysis Stations: 19 (253) 845-3147
- Renal Care Group Northwest, Inc.5.29 miles away702 South Hill Park Dr Puyallup Washington 98373CMS Rating: 3 stars Dialysis Stations: 12 (253) 445-7520