Heartwood Extended Healthcare: Nursing Home OverviewSkip to content

Heartwood Extended Healthcare

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: CNov 18: CDec 18: CJan 19: CFeb 19: B-May 19: B-Jun 19: B-Jul 19: CAug 19: B-Sep 19: B-Jan 20: DMar 20: FApr 20: FMay 20: FJun 20: FJul 20: DAug 20: DSep 20: DOct 20: DNov 20: DJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: DNov 23: D
See Rating Overview
Heartwood Extended Healthcare's website

1649 East 72nd,
Tacoma WA 98404

(253) 472-9027

91.91% estimated occupancy 1

Heartwood Extended Healthcare is an average-sized nursing home located in Tacoma, Washington. Sporting an overall score of D, this is a lower end facility. In our view, we would be very reluctant to recommend this facility. If you aren't deterred by this facility's report card, feel free to continue reading to learn more about its category scores. Nursing grades are discussed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Individual
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Oncology Care
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: B-plus

While we didn't give this facility a good overall grade, we actually gave it a strong grade in the area of nursing, where it earned a B+. We looked at the skill-level of nurses at the facility, as well as the number of hours the nurses worked with residents, in computing our grade in this category. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, we also assessed some nursing quality-based metrics in determining our nursing grades. This facility performed very well in the area of avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Short-term Care Quality

Grade: C

This facilities next most favorable category was short-term care. We awarded it a grade of C in this area. This is basically a middle of the road score in this category. In our short-term care score, we seek to craft a meaningful barometer for rehabilitation services. In doing so, we analyze a nursing home's offerings of highly-skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Unfortunately, we found that this nursing home provided fewer registered nurse and physical therapist hours per resident than most other facilities. The final metric we looked at in this area is the percentage of residents who were able to leave the nursing home and return to the community. We discovered that just 3.9 percent of this facility's residents were able to return home, which is actually below average.

Facility Inspections

Grade: F

Among this place's alarming category grades was an F for its inspection score. Typically, this means we found some red flags on the facility's inspection reports. For nursing homes that received this poor of an inspection grade, we recommend scrutinizing the severe deficiencies on its inspection report. This facility was assessed 6 deficiencies by CMS. The only favorable thing we found is that none of the deficiencies were in the categories that indicate they caused a threat to patient health or safety. Finally, we also would like to point out that this facility received large government fines of more than $100,000. This generally suggests that a nursing home's bad track record spanned several years.

Long-term Care Quality

Grade: F

The final area we scored is long-term care. We gave it a lowly F for this area, which is a very poor grade. For prospective patients looking for a permanent place to live as opposed to skilled nursing, long-term care grades are a key measure. In addition to considering the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This nursing home gave the vaccine to 95.180725 percent of its patients. To our surprise, this place was able to limit hospitalizations. With just 0.02 hospitalizations per 1,000 long-term resident days, this nursing home had less hospitalizations than many nursing homes. Unfortunately, a few of its other scores in the category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heartwood Extended Healthcare Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Heartwood Extended Healthcare, 9.56% of Patients had Pressure Ulcers

This tells you the percentage of residents who suffered from a pressure ulcer. Pressure ulcers, also called bed sores, are often caused by patients not being moved frequently enough. Better nursing protocols reduces the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B

In Heartwood Extended Healthcare, 3.01% of Patients had Serious Falls

This is an indication of the percentage of long-term residents who suffered falls which caused severe injury. Falls can happen for a variety of reasons, but excessive numbers of falls could be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In Heartwood Extended Healthcare, 1.22% of Patients had UTIs

This metric measures the percent of long-term patients who have sustained a UTI. Although more infections could reflect poorly on a nursing home's nursing care, it can be difficult to compare different nursing homes due to nursing homes having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Heartwood Extended Healthcare, 11.39% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents given antipsychotic medications. Antipsychotic medications are given to patients for many medical conditions, such as dementia. Tragically, in some cases, excessive reliance on these medications may mean that a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Heartwood Extended Healthcare, 11.64% of Patients use Anti-Anxiety Medication

This tells you the percent of patients who were given antianxiety drugs. These medications are prescribed to residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Heartwood Extended Healthcare, 1.36% of Patients

Measures the percentage of long-term residents who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: C

In Heartwood Extended Healthcare, 92.38% of Patients

This is the percentage of patients who have received the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: F

In Heartwood Extended Healthcare, 30.52% of Patients

Measures the percentage of long-term stay patients that required additional assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and using the bathroom.

Ability to Keep Residents Mobile

Grade: A

In Heartwood Extended Healthcare, 28.43% of Residents

This tells you the percent of residents who remained mobile levels over time. Retaining mobility can be a great sign for residents' health.

Hospitalizations

Grade: A-minus

In Heartwood Extended Healthcare, 0.02 Hospitalizations per 1,000 resident days

This is a measure of the number of hospitalizations per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Heartwood Extended Healthcare, 28.43% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is a correlation between reduced hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: C

In Heartwood Extended Healthcare, 14.93% of Patients

This is the number of emergency room visits per 1,000 days of short-term patient care. There is typically a correlation between reduced emergency room visits and the overall quality of nursing home care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Heartwood Extended Healthcare, 66.7% of Resident

This tells you the percentage of short-term stay residents who saw functional improvements, such as with activities of daily living. High levels of autonomy with ADL's often correlates with higher quality rehabilitation services.

Scores for Tacoma, WA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of B-plus
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-minus

Looking for more options? Tacoma, Washington has 9 other nursing homes

Nearby Hospitals

  • St Joseph Medical CenterAcute Care Hospitals 4.25 miles away1717 South J Street Tacoma Washington 98405Voluntary non-profit - Church(253) 627-4101
  • St Clare HospitalAcute Care Hospitals 5.29 miles away11315 Bridgeport Way S W Lakewood Washington 98499Voluntary non-profit - Church(253) 588-1711
  • Multicare Good Samaritan HospitalAcute Care Hospitals 5.5 miles away401 15th Avenue Se Puyallup Washington 98372Voluntary non-profit - Private(253) 697-2102
  • St Francis Community HospitalAcute Care Hospitals 7.99 miles away34515 9th Avenue South Federal Way Washington 98003Voluntary non-profit - Church(253) 944-8100
  • Madigan Amc (Ft Lewis)Acute Care - Department of Defense 8.85 miles away9040 Jackson Avenue Tacoma Washington 98431Department of Defense(253) 968-1110
  • Multicare Auburn Medical CenterAcute Care Hospitals 11.58 miles away202 North Division Street Plaza One Auburn Washington 98001Voluntary non-profit - Private(253) 833-7711
  • St Anthony HospitalAcute Care Hospitals 15.51 miles away11567 Canterwood Boulevard Nw Gig Harbor Washington 98332Voluntary non-profit - Church(253) 530-2050
  • Multicare Covington Medical CenterAcute Care Hospitals 18.18 miles away17700 Se 272nd St Kent Washington 98042Voluntary non-profit - Private(253) 372-7400

Nearby Dialysis

  • Renal Care Group Northwest, Inc.0.19 miles away1415 E 72nd St Tacoma Washington 98404CMS Rating: 3 stars Dialysis Stations: 14 (253) 474-2310
  • Renal Care Group Northwest, Inc.2.75 miles away5825 Tacoma Mall Blvd Ste 103 Tacoma Washington 98409CMS Rating: 3 stars Dialysis Stations: 22 (253) 671-9937
  • Parkland Dialysis Center3.47 miles away311 140th St S Tacoma Washington 98444CMS Rating: 4 stars Dialysis Stations: 21 (253) 536-5961
  • Renal Care Group Northwest, Inc.4.32 miles away1717 South J Street Tacoma Washington 98405Dialysis Stations: 20 (253) 627-1995
  • Nkc Fife Kidney Center4.68 miles away6021 12th Street E, Suite 110 Tacoma Washington 98424Dialysis Stations: 10 (253) 943-6335
  • Tacoma Dialysis Center5.01 miles away3401 S 19th St Tacoma Washington 98405CMS Rating: 4 stars Dialysis Stations: 13 (253) 573-1600
  • Puyallup Community Dialysis Center5.21 miles away802 30th Ave Sw Puyallup Washington 98373CMS Rating: 3 stars Dialysis Stations: 19 (253) 845-3147
  • Renal Care Group Northwest, Inc.5.29 miles away702 South Hill Park Dr Puyallup Washington 98373CMS Rating: 3 stars Dialysis Stations: 12 (253) 445-7520

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=505326