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Heartland Rehabilitation and Care Center

  • Nursing Home

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMar 19: DApr 19: CMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: CMar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: COct 20: BNov 20: BJan 21: B-Feb 21: B-Mar 21: B-Apr 21: B-May 21: B-Jun 21: B-Jul 21: BAug 21: B-Sep 21: B-Oct 21: CNov 21: CJan 22: DFeb 22: FMar 22: FApr 22: CMay 22: CJun 22: CAug 22: CSep 22: COct 22: CNov 22: CJan 23: CFeb 23: CMar 23: CApr 23: D
See Rating Overview
Heartland Rehabilitation and Care Center's website

19701 Interstate 30,
Benton AR 72015

(501) 778-8200

61.26% estimated occupancy 1

Heartland Rehabilitation and Care Center is in Benton, Arkansas. Sporting an overall rating of D, this is a relatively poor nursing home. This facility has very little working in its favor. Despite all this, one of the few highlights of this nursing home's report card is its strong nursing rating. You can scroll down to learn more about nursing and other category scores

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Laboratory
  • X-Ray
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
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Nurse Quality

Grade: B

While we were not high on this facility overall, we gave it a grade of B for our nursing rating. We analyzed the levels of nurses employed by the facility, in addition to the quantity of time the nurses worked with residents, in calculating our grade in this category. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This facility performed very well in the area of avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: B-minus

One of this facility's more favorable category scores was in the category of long-term care. This turned out to be its second best category. In that area, we gave this nursing home a grade of B-. If you are looking for services other than short-term rehabilitation, you should take a close look at each nursing home's long-term care ratings. In addition to looking at the amount of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility provided the vaccine to 93.22709 percent of its patients. This is a few points less than we anticipated but still a reasonably acceptable percentage. Nevertheless, this place excelled at keeping its patients out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: C

The next best area we awarded this facility in any area came in the area of short-term care, where we gave it a grade of C. In forming our short-term care scores, we assess the nursing home's skilled nursing services, such as those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. Our goal is to formulate a tool for sizing up the rehabilitation services of various facilities. Unfortunately, we found that this facility provided fewer physical therapist and registered nurse hours per resident than most other nursing homes. The key is determining what bearing this had on the quality of care. Lastly, we looked at the percentage of residents who were able to return to the community from this nursing home. We found that 5.4 percent of this facility's residents returned home. At most nursing homes, closer to half of their residents are able to return home so this figure is below average.

Facility Inspections

Grade: F

The final category we assessed is inspections. This facility didn't receive favorable inspections in recent years. Consequently, we had to give it an F. When a nursing home has this bad of an inspection score, you should expect some severe deficiencies on its inspection report. Severe deficiencies indicate a threat to patient safety. Amazingly, this particular nursing didn't have any deficiencies on its inspection report. Clearly, this was not the area dragging down its inspection grade. Finally, this facility also received 5 substantiated complaints in recent years. This is yet another bad sign.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heartland Rehabilitation and Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Heartland Rehabilitation and Care Center, 8.4% of Patients had Pressure Ulcers

This metric gauges the percentage of long-term care residents which have pressure ulcers or bed sores. We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A-minus

In Heartland Rehabilitation and Care Center, 4.03% of Patients had Serious Falls

This statistic is a measure of the percentage of long-term patients who suffered a fall leading to major injury. This is one of the statistics we use in computing our nursing scores.

Minimizes Urinary Tract Infections

Grade: A

In Heartland Rehabilitation and Care Center, 2.26% of Patients had UTIs

This is the percent of residents that sustained a urinary tract infection. Urinary tract infections are considered by many experts to be a barometer of nursing care at a nursing home. UTI's are routinely linked to a facility with worst hygiene practices. Nevertheless, this datapoint can also be skewed for some facilities due to different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Heartland Rehabilitation and Care Center, 12.36% of Patients use Anti-Psychotic Medication

This tells you the percent of residents prescribed antipsychotic drugs. While antipsychotic medications may be helpful for many patients, it is important to ensure these medications are being used appropriately. In limited cases, increased usage of these drugs may suggest that a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heartland Rehabilitation and Care Center, 21.54% of Patients use Anti-Anxiety Medication

This statistic gauges the percent of long-term patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: B

In Heartland Rehabilitation and Care Center, 2.24% of Patients

This indicates the percent of residents exhibiting depressive symptoms. Increased levels of depression could indicate a less hospitable environment.

Appropriate Vaccine Usage

Grade: C

In Heartland Rehabilitation and Care Center, 95.33% of Patients

This datapoint measures the percentage of long-term care residents that were given the flu and pneumonia vaccines. Respiratory viruses can be fatal for seniors, making these vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: B

In Heartland Rehabilitation and Care Center, 12.13% Percentage of Patients

This datapoint is a measure of the percent of long-term residents that needed increased assistance with activities of daily living over time. ADL's include activities such as taking medications and eating.

Ability to Keep Residents Mobile

Grade: A-minus

In Heartland Rehabilitation and Care Center, 10.57% Percentage of Residents

This metric measures the percent of long-term care residents who retained mobility levels. Many would argue that the ability to move around is vital to patients physical and mental health.

Hospitalizations

Grade: B-plus

In Heartland Rehabilitation and Care Center, 1.97 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: C

In Heartland Rehabilitation and Care Center, 10.57 Percentage of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term care. There is usually a correlation between staying out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B-minus

In Heartland Rehabilitation and Care Center, 13.36 Percentage of Patients

This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Heartland Rehabilitation and Care Center, 78.15% Percentage of Resident

This is a measure of the percent of short-term stay patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Some believe this is a measure of a nursing home's rehabilitation performance.

Nearby Hospitals

  • Saline Memorial HospitalAcute Care Hospitals 2.57 miles away#1 Medical Park Drive Benton Arkansas 72015Proprietary(501) 776-6000
  • Arkansas Heart Hospital, LLCAcute Care Hospitals 13.23 miles away1701 S Shackleford Road Little Rock Arkansas 72211Proprietary(501) 219-7000
  • Uams Medical CenterAcute Care Hospitals 16.9 miles away4301 West Markham Street Mail Slot 612 Little Rock Arkansas 72205Government - State(501) 686-5000
  • Arkansas Children's HospitalChildrens 17.87 miles away1 Children's Way, Slot 301 Little Rock Arkansas 72202Voluntary non-profit - Private(501) 364-1100
  • Arkansas Surgical HospitalAcute Care Hospitals 18.24 miles away5201 North Shore Drive North Little Rock Arkansas 72118Proprietary(501) 748-8000
  • Bridgeway Inc, ThePsychiatric 19.15 miles away21 Bridgeway Road Maumelle Arkansas 72113Proprietary(501) 771-1500

Nearby Dialysis

  • Fmcna - Benton1.57 miles away2101 Congo Rd Benton Arkansas 72015Dialysis Stations: 16 (501) 776-1418
  • Davita - Saline County Dialysis3.12 miles awayGround Level-1200 N Main Ste 2 Benton Arkansas 72015Dialysis Stations: 12 (501) 776-1816
  • Davita - South Little Rock12.69 miles away6115 Baseline Rd Little Rock Arkansas 72209CMS Rating: 2 stars Dialysis Stations: 13 (501) 570-0543
  • Dci - Little Rock Renal Services LLC13.94 miles away1910 John Barrow Rd Little Rock Arkansas 72204Dialysis Stations: 18 (501) 227-0983
  • Westside Dialysis Unit LLC14.08 miles away1515 Kanis Park Dr Little Rock Arkansas 72204Dialysis Stations: 16 (501) 379-9208
  • Davita - Little Rock Midtown Dialysis14.23 miles away#2 Lile Ct Ste 102 Little Rock Arkansas 72205CMS Rating: 1 stars Dialysis Stations: 24 (501) 221-3123
  • Arkansas Staff Assisted Hemodialysis Clinic14.52 miles away9421 West Markham Suite B Little Rock Arkansas 72205Dialysis Stations: 4 (501) 217-3888
  • Davita - Little Rock Dialysis14.98 miles away6 Freeway Drive Suite 100 Little Rock Arkansas 72204CMS Rating: 3 stars Dialysis Stations: 20 (501) 664-6754