Heartland Rehabilitation and Care Center
19701 Interstate 30, Benton AR 72015 · (501) 778-8200 · 72.68% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Heartland Rehabilitation and Care Center is an average-sized non-profit facility in Benton, Arkansas. We gave it an overall grade of B-, which is a middle of the pack grade. This grade is right in line with the city grade in Benton. This place is stronger in some categories than others, but it didn't have any weak links in any of the major categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 119 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
We want to point out that this nursing home outperformed its overall grade in the area of inspections. In fact, it received a nearly flawless government inspection report this year. As a result, it received one of our highest scores in this category with an A. Inspection ratings account for a host of factors included in a facility's inspection reports. One key criteria we consider is the quantity and severity of deficiencies. Places with better grades in this category usually have very few of these severe deficiencies. Amazingly, this was one of the few nursing homes in the country that had no deficiencies whatsoever on its inspection report. This is very impressive. This is really what you want to see in this important metric.
Long-term Care Quality
This facility also was given a positive long-term care score. In fact, we awarded it a B in that area, which is one of our better. When facilities receive a score in this range in long-term care it typically means it's well-staffed and is an overall good place to reside on a permanent basis. One of the statistics we considered on top of nursing hours was vaccines. This facility administered the pneumonia vaccination to 98.0198 percent of its patients. Vaccination is a proven method to minimize unnecessary hospitalizations for the elderly population. The last datapoint we looked at is its hospitalization rate. We found that this facility had 2.53 hospitalizations per one thousand long-term resident days.
Short-term Care Quality
We also gave this facility a middle of the road score in the area of short-term care, where it received a grade of C. In calculating our short-term care grades, we size up the nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other licensed professionals. This score is more often than not a solid measure of a facility's ability to rehabilitate patients. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. The final item we considered in this category is the number of patients who were able to leave the facility and return home. We found that it was above average in this metric with 52.1 percent of its residents returning home.
Nurse Quality
The last category we assessed is nursing. We awarded it a C in this category. This is a fair grade in this area. Our nursing score weighs many subcategories, most of which are associated with quantities of nurse staffing. According to CMS records, this facility averaged 4 hours of nursing care per resident on a daily basis. Keep in mind that when we calculate our nursing ratings, we apply more weight to hours performed by nurses with a higher level of skill. Lastly, our nursing grades also factor in quality-based metrics, such as avoiding major falls. This nursing home performed admirably in this metric.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heartland Rehabilitation and Care Center Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of residents who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing care reduces the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percent of patients who sustained a major fall. Falls leading to severe injuries are routinely linked to poor nursing care. Better nursing care minimizes the percentage of residents in a nursing home who sustain major falls.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of patients who sustained a urinary tract infection. These infections may be associated with inadequate hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is a measure of the percent of long-term patients who are given antipsychotic drugs. Increased usage of these drugs may indicate that a nursing home is using these drugs to subdue residents in situations where such drugs aren't medically indicated. However, some nursing homes need to rely more on these drugs due to having more residents suffering from Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of patients prescribed antianxiety drugs. These drugs are generally used to treat patients experiencing anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric measures the percent of long-term stay patients who are demonstrating depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percentage of long-term stay residents who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of patients that required more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living may indicate erosion of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This indicates the percent of patients who remained mobile levels over time. Preserving mobility can be a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This metric is a measure of the number of times residents are hospitalized per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of times residents are rehospitalized per thousand days of short-term resident care. Minimizing rehospitalizations during rehabilitation is critical to restoring the physical abilities of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of times residents are sent to the emergency room per thousand days of short-term care. There is typically a correlation between having fewer emergency room visits and the quality of care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric measures the percentage of short-term care patients who experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry believe this is a measure of a nursing home's rehabilitation performance.
Percentage of Resident
Higher is Better