Heartland of Westerville

Heartland of Westerville is a large non-profit facility located in Westerville, Ohio. This nursing home received an overall grade of D, which is a relatively poor score. If you are not satisfied with this facility's low overall grade, you may find you have slim pickings in Westerville. The city has just two other nursing homes. More information on this facility's category grades is available below. Its best category is nursing, which is addressed in the next section.

Although we gave this nursing home a poor overall score, we gave it a fairly respectable grade in nursing, where it received a grade of B-. This was better than its other category scores. When calculating our nursing grades, we look at both nursing hours and the levels of licensure of those nurses. With 3.9 hours of nursing care per patient per day, this facility surpassed the national average. We also look at the qualifications of nurses and apply more weight to hours worked by skilled nurses. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We view these areas as good indicators of the quality of nursing care, since better care tends to reduce these problems.

One of this nursing home's more respectable category scores was in the category of short-term care. This proved to be its second most respectable category. In that category, we gave this facility a B-. Our short-term care grades are based on the nursing home's quantity of skilled highly skilled professionals. This means a vast range of services, ranging from registered nurses to physical and occupational therapists, as well as other variations of therapy. This place is above the national average in terms of its level of physical therapy and registered nurse staffing provided to its residents. The final item we considered in this area is the percentage of patients that ultimately returned home from the facility. This place performed better than most nursing homes in this metric with 54.5 percent of its residents returning home. Unfortunately, at most nursing homes, fewer than half of their short-term residents are able to return home.

The next area we assessed is long-term care. In that area, we awarded this nursing home a grade of C. In a long-term care environment, the nursing home's primary goal is to maintain patients' quality of life and keep them safe. After looking at the volume of care provided by aids and other staff, we then analyzed the facility's vaccination data. We were pleased to find that this nursing home vaccinated 99.70846 percent of its patients against pneumonia. Finally, this nursing home was also able to limit hospitalizations. Indeed, it had only 0 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

This nursing home did not receive a favorable inspection grade. We gave it just a just D in this category. Inspection grades relate to a nursing home's government inspections. We take several aspects of a facility's inspection report into consideration in computing our inspection grades. One critical factor is health deficiencies. We suggest you pay close attention to the level of severity of those deficiencies. This particular facility was hit with 5 deficiencies by government inspectors. The only favorable thing we found is that none of its deficiencies were in the categories that suggest they caused a risk to resident safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.