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Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: C
Oct 18: DNov 18: DDec 18: DJan 19: CFeb 19: CMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: DJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: CJun 22: C
See Rating Overview
Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital's website

1131 North Church Street,
Greensboro NC 27401

(336) 358-5100

75.98% estimated occupancy 1

Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital is an average-sized facility located in Greensboro, North Carolina. We awarded it an overall grade of C, which is a middle of the road grade. Based on our ratings, this place has some redeeming qualities. The best part of this facility's report card is its stellar inspection rating. Inspection reports are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy
  • Pain Management
  • Optometry

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: A

To pair with its decent overall grade, we gave this nursing home an A for our inspections rating. This score is far better than the facility's overall rating. Inspection scores weigh a host of factors included in a facility's inspection reports. One key criteria we look at is the quantity and severity of deficiencies. Facilities with better scores in this category generally have very few of these severe deficiencies. Although this place had some deficiencies on its report, none of them were major deficiencies based on CMS' deficiency scale. A few minor deficiencies shouldn't lead you to cross a nursing home off your list.

Long-term Care Quality

Grade: B-minus

This nursing home's second most favorable area was long-term care. We awarded it a grade of B- in this category. This is essentially a middle of the pack grade in this category. For long-term care residents, the facility's primary goal is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. On top of assessing the amount of care provided by nurses aids and other staff, we also looked at the number of residents vaccinated against pneumonia. Fortunately, this facility gave the vaccine to 98.57651 percent of its patients, which is a very respectable statistic. Finally, this facility was also able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: C

This nursing home's third best category is short-term care. We awarded it a C in this area. This is basically a middle of the pack grade in this area. Our short-term care grades are meaningful for residents looking for rehabilitation. Rehabilitation usually utilizes more highly-skilled nursing. Skilled nursing includes a vast scope of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other forms of therapy. Unfortunately, we found that this nursing home provided fewer registered nurse and physical therapist hours per resident than most other facilities. The tricky part is determining what bearing this had on the quality of care. The last item we assessed in this category is the percentage of patients who were able to return home from the facility. We found that just 5.3 percent of this nursing home's patients returned home. This figure was below the national average.

Nurse Quality

Grade: D

The final area we scored is nursing, which proved to be this nursing home's worst area. We awarded this facility a D in that category. When calculating our nursing grades, we weigh both staffing levels and the training levels of those nurses. This nursing home averaged just 0.4 hours of nursing care per patient per day. This is well below average. Lastly, we also looked at some nursing quality-based metrics in calculating our nursing scores. This place fared well in terms of minimizing its residents' major falls and pressure ulcers. Many consider these data points to be good measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 10.18% of Patients had Pressure Ulcers

This tells you the percent of patients who have had a pressure ulcer. Pressure ulcers are considered to be an indicator of the quality of nursing care . Pressure ulcers, which are also referred to as bed sores, are routinely caused by residents not being moved frequently enough.

Minimizes Serious Falls

Grade: A

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.86% of Patients had Serious Falls

This figure tells you the percentage of long-term stay patients who have had falls leading to major injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries could be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: C

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.21% of Patients had UTIs

This tells you the percent of patients that have had a urinary tract infection. These infections may be linked to poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 11.7% of Patients use Anti-Psychotic Medication

This metric is an indication of the percent of long-term care residents receiving antipsychotic drugs. While antipsychotic medications serve an important medical purpose, it is important to confirm these drugs are being used appropriately. In limited cases, high levels of antipsychotic drug use may mean that a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 22.36% of Patients use Anti-Anxiety Medication

This datapoint gauges the percentage of long-term stay patients that were prescribed antianxiety medication. These medications are used to treat residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 2.92% of Patients

This datapoint measures the percent of long-term residents who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 88.16% of Patients

This tells you the percentage of residents that were administered the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: D

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 19.43% Percentage of Patients

This is a measure of the percentage of long-term residents that required additional assistance with activities of daily living over time. ADL's include activities such as moving around and taking a bath.

Ability to Keep Residents Mobile

Grade: A-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 26.81% Percentage of Residents

This tells you the percent of residents who retained mobility levels over time. Retaining mobility can be a great sign for residents' health.

Hospitalizations

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 1.31 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: F

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 26.81 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: C

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 11.94 Percentage of Patients

This is the number of emergency room visits per thousand days of short-term care. There is usually a correlation between having fewer emergency room visits and the quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 72.2% Percentage of Resident

This metric is a measure of the percentage of short-term stay residents who saw functional improvements.

Scores for Greensboro, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A

Looking for more options? Greensboro, North Carolina has 9 other nursing homes

Nearby Hospitals

  • The Moses H Cone Memorial HospitalAcute Care Hospitals 0.29 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • High Point Regional HospitalAcute Care Hospitals 15.72 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Alamance Regional Medical CenterAcute Care Hospitals 15.72 miles away1240 Huffman Mill Rd Burlington North Carolina 27216Voluntary non-profit - Private(336) 538-7000

Nearby Dialysis

  • Biomedical Applications of North Carolina Inc0.29 miles away924 3rd Street Greensboro North Carolina 27405Dialysis Stations: 24 (336) 274-5969
  • Greensboro Kidney Center1.67 miles away2700 Henry Street Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 56 (336) 375-1400
  • Fmc of East Greensboro3.61 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233
  • Bma of South Greensboro Inc4.55 miles away622 Industrial Avenue Greensboro North Carolina 27406CMS Rating: 2 stars Dialysis Stations: 49 (336) 271-8178
  • Bma Northwest Greensboro Kidney Center6.34 miles away2837 Horsepen Creek Greensboro North Carolina 27410CMS Rating: 2 stars Dialysis Stations: 33 (336) 664-6869
  • Bma of Southwest Greensboro8.34 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Triad Dialysis Center9.71 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Fresenius Medical Care - High Point13.56 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=345391