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Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: C
Oct 18: DNov 18: DDec 18: DJan 19: CFeb 19: CMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: DJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: CJun 22: CAug 22: CSep 22: C
See Rating Overview
Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital's website

1131 North Church Street,
Greensboro NC 27401

(336) 358-5100

78.31% estimated occupancy 1

Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital is an average-sized facility located in Greensboro, North Carolina. We awarded it an overall grade of C, which is a middle of the road grade. Based on our ratings, this place has some redeeming qualities. One of the major highlights of this nursing home's report card is its stellar inspection rating, which is addressed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy
  • Pain Management
  • Optometry

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: A

To pair with its decent overall grade, we gave this nursing home an A for our inspections rating. This score is far better than the facility's overall rating. Inspection scores weigh a host of factors included in a facility's inspection reports. One key criteria we look at is the quantity and severity of deficiencies. Facilities with better scores in this category generally have very few of these severe deficiencies. Although this place had some deficiencies on its report, none of them were major deficiencies based on CMS' deficiency scale. A few minor deficiencies shouldn't lead you to cross a nursing home off your list.

Long-term Care Quality

Grade: B-minus

This nursing home's second most favorable area was long-term care. We awarded it a grade of B- in this category. This is essentially a middle of the pack grade in this category. For long-term care residents, the facility's primary goal is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. On top of assessing the amount of care provided by nurses aids and other staff, we also looked at the number of residents vaccinated against pneumonia. Fortunately, this facility gave the vaccine to 97.87234 percent of its patients, which is a very respectable statistic. Finally, this facility was also able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: D

Another strength of this nursing home is its favorable grade in nursing. We awarded them one of our better scores in that area, with an D. In calculating our nursing grades, we assess both staffing levels and the training levels of the nurses. This particular place provided just 0.4 hours of nursing care per patient each day. This number is far below average. Finally, we also looked at some nursing quality-based metrics in determining our nursing scores. This place fared well when it comes to minimizing its residents' major falls and pressure ulcers. We consider these metrics to be measures of the quality of nursing care.

Short-term Care Quality

Grade: F

This facility's weakest category is short-term care, which is the final area we scored. Sadly, it received a lowly F for this category. Despite several respectable scores in other categories, this grade is nevertheless disappointing so we wanted to point it out. Our short-term care grades are likely more meaningful for residents needing a nursing home for rehabilitation. Rehabilitation generally utilizes additional skilled nursing services. This includes not merely nursing services, but also physical and speech therapy, as well as other types of therapy. Considering its poor score in this area, we weren't shocked to learn this place provides substantially fewer physical therapist and registered nurse hours per resident than most facilities. Finally, we considered the number of residents that were able to return home from this facility. This nursing home didn't fare well here either. In fact, we found that just 4.7 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 10.09% of Patients had Pressure Ulcers

This metric is an indication of the percent of long-term residents who suffered from pressure ulcers or bed sores. We bake this statistic into both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.86% of Patients had Serious Falls

This tells you the percentage of residents who suffered from a fall leading to severe injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.21% of Patients had UTIs

This tells you the percent of patients that have had a urinary tract infection. UTI's are considered by many in the nursing home industry to be a barometer of nursing care . UTI's are routinely the result of a nursing home with worse hygiene protocols. However, this datapoint may be skewed for some facilities due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 11.74% of Patients use Anti-Psychotic Medication

This figure is a measure of the percent of long-term care residents taking antipsychotic drugs. While antipsychotic medications serve an important medical purpose, it is important to make sure these medications are being used appropriately. In some cases, high levels of antipsychotic drug use may mean that a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 22.05% of Patients use Anti-Anxiety Medication

This statistic tells you the percentage of long-term care patients that were given antianxiety drugs. These medications are used to treat residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.01% of Patients

This tells you the percentage of residents demonstrating signs of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 87.89% of Patients

This tells you the percent of residents that have received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: D

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 18.87% Percentage of Patients

This tells you the percent of patients that required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 24.57% Percentage of Residents

This metric measures the percent of long-term care patients who maintained mobility. Some experts would argue that mobility is critical to patients mental and physical health.

Hospitalizations

Grade: B

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 1.39 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of patient care. There is typically a correlation between having fewer hospitalizations and the quality of long-term care.

Short-term Care: Rehospitalizations

Grade: F

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 24.57 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per 1,000 days of short-term patient care. There is usually a correlation between having fewer hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 11.81 Percentage of Patients

This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care. Avoiding medical emergencies is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 72.58% Percentage of Resident

This is the percent of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Greensboro, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A

Looking for more options? Greensboro, North Carolina has 9 other nursing homes

Nearby Hospitals

  • The Moses H Cone Memorial HospitalAcute Care Hospitals 0.29 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • High Point Regional HospitalAcute Care Hospitals 15.72 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Alamance Regional Medical CenterAcute Care Hospitals 15.72 miles away1240 Huffman Mill Rd Burlington North Carolina 27216Voluntary non-profit - Private(336) 538-7000

Nearby Dialysis

  • Biomedical Applications of North Carolina Inc0.29 miles away924 3rd Street Greensboro North Carolina 27405Dialysis Stations: 24 (336) 274-5969
  • Greensboro Kidney Center1.67 miles away2700 Henry Street Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 56 (336) 375-1400
  • Fmc of East Greensboro3.61 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233
  • Bma of South Greensboro Inc4.55 miles away622 Industrial Avenue Greensboro North Carolina 27406CMS Rating: 2 stars Dialysis Stations: 49 (336) 271-8178
  • Bma Northwest Greensboro Kidney Center6.34 miles away2837 Horsepen Creek Greensboro North Carolina 27410CMS Rating: 2 stars Dialysis Stations: 33 (336) 664-6869
  • Bma of Southwest Greensboro8.34 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Triad Dialysis Center9.71 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Fresenius Medical Care - High Point13.56 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=345391