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Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital

  • Nursing Home

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: DNov 18: DDec 18: DJan 19: CFeb 19: CMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: DJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: CJun 22: CAug 22: CSep 22: COct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: D
See Rating Overview
Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital's website

1131 North Church Street,
Greensboro NC 27401

(336) 358-5100

82.89% estimated occupancy 1

Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital is an average-sized facility located in Greensboro, North Carolina. This is a well below average facility, with an overall grade of D. Based on our assessment, this place likely isn't the best fit for most prospective residents. Despite all this, one of the few highlights of this nursing home's report card is its impressive inspection rating. You can scroll down to find out about inspections and other category scores

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Transportation
  • Speech Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A

While we were not high on this nursing home overall, we awarded it an A for our inspections rating. This score is far more impressive than the nursing home's overall grade. Inspection ratings account for several factors included in a facility's inspection report. One of the most important criteria we weigh heavily is the quantity and severity of deficiencies. You generally want to avoid facilities with a list of deficiencies flagged. This facility was hit with 4 deficiencies on its inspection report, but none of the deficiencies were considered to be severe. This means that the inspectors didn't consider any of the deficiencies an imminent risk to resident health or safety. A few minor deficiencies are not the end of the world.

Long-term Care Quality

Grade: C

This nursing home's next highest category was long-term care. In that area, we awarded this facility a grade of C. With our long-term care grade, we focus on the sheer quantity of care provided by a nursing home, along with a handful of quality metrics. In addition to assessing the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility gave the vaccine to 98.52941 percent of its residents. This facility also excelled at keeping its residents out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Nurse Quality

Grade: D

This facility's next best category was nursing, but even there it received a grade of just D. This is still a well below average grade. The nursing category analyzes several datapoints, most of which are associated with nursing hours. This particular place provided just 0.4 hours of nursing care per patient each day. This number is far below average. Finally, we also looked at some nursing quality-based metrics in determining our nursing scores. This place fared well when it comes to minimizing its residents' major falls and pressure ulcers. We consider these metrics to be measures of the quality of nursing care.

Short-term Care Quality

Grade: F

The next category we looked at was short-term care. This nursing home received a poor grade of F in this category. Our short-term care scores are probably most important for patients requiring a nursing home for rehabilitation. Rehabilitation generally utilizes additional skilled nursing services. Skilled nursing means not just nursing, but also physical and respiratory therapy, as well as other types of therapy. Given its poor rating in this area, we were not surprised to discover that this facility offered far fewer physical therapist and registered nurse hours per patient than most other facilities. Lastly, we considered the number of residents that ultimately were able to return home from this facility. This nursing home didn't fare well here either. In fact, we found that just 4.7 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 10% of Patients had Pressure Ulcers

This datapoint is a measure of the percent of long-term patients that suffer from pressure ulcers or bed sores. We factor in this statistic in computing both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.84% of Patients had Serious Falls

This metric is an indication of the percent of long-term residents who have suffered a fall which resulted in serious injury. We use this statistic in calculating our nursing grades.

Minimizes Urinary Tract Infections

Grade: A+

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.14% of Patients had UTIs

This tells you the percent of patients who suffered from a urinary tract infection. UTI's are considered to be a barometer of nursing care . UTI's are often associated with a nursing home with worse hygiene protocols. Nevertheless, this datapoint may be skewed for certain nursing homes due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 12.15% of Patients use Anti-Psychotic Medication

This indicates the percent of residents prescribed antipsychotic medications. Antipsychotic drugs are prescribed to patients for many medical conditions, such as cognitive disorders. Sadly, in limited cases, high levels of antipsychotic drug use may suggest that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 21.12% of Patients use Anti-Anxiety Medication

This is the percentage of patients given antianxiety drugs. Antianxiety drugs are prescribed to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 3.84% of Patients

This indicates the percentage of residents who are demonstrating symptoms of depression. High levels of depression may imply worse patient care.

Appropriate Vaccine Usage

Grade: B

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 88.29% of Patients

This is a measure of the percentage of long-term stay residents that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: D

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 19.92% Percentage of Patients

This tells you the percent of patients that needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-plus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 21.81% Percentage of Residents

This metric is a measure of the percentage of long-term care patients who retained mobility levels.

Hospitalizations

Grade: A-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 1.47 Hospitalizations per 1,000 resident days

This is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Avoiding the hospital is key to preserving the physical health of nursing home patients.

Short-term Care: Rehospitalizations

Grade: F

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 21.81 Percentage of Residents Rehospitalized

This metric is a measure of the number of rehospitalizations per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B-minus

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 12.78 Percentage of Patients

This is the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Heartland Living & Rehabilitation at the Moses H Cone Memorial Hospital, 73.13% Percentage of Resident

This metric is a measure of the percentage of short-term stay residents who saw functional improvements.

Scores for Greensboro, NC

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of F
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of B-plus

Looking for more options? Greensboro, North Carolina has 3 other nursing homes

Nearby Hospitals

  • The Moses H Cone Memorial HospitalAcute Care Hospitals 0.29 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • High Point Regional HospitalAcute Care Hospitals 15.72 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Alamance Regional Medical CenterAcute Care Hospitals 15.72 miles away1240 Huffman Mill Rd Burlington North Carolina 27216Voluntary non-profit - Private(336) 538-7000

Nearby Dialysis

  • Biomedical Applications of North Carolina Inc0.29 miles away924 3rd Street Greensboro North Carolina 27405Dialysis Stations: 24 (336) 274-5969
  • Greensboro Kidney Center1.67 miles away2700 Henry Street Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 56 (336) 375-1400
  • Fmc of East Greensboro3.61 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233
  • Bma of South Greensboro Inc4.55 miles away622 Industrial Avenue Greensboro North Carolina 27406CMS Rating: 2 stars Dialysis Stations: 49 (336) 271-8178
  • Bma Northwest Greensboro Kidney Center6.34 miles away2837 Horsepen Creek Greensboro North Carolina 27410CMS Rating: 2 stars Dialysis Stations: 33 (336) 664-6869
  • Bma of Southwest Greensboro8.34 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Triad Dialysis Center9.71 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Fresenius Medical Care - High Point13.56 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=345391