Heartland - Holly Glen

Although we graded this place incredibly poorly overall, it actually received a relatively impressive government inspection report this year. As a result, it earned one of our better scores in that category with a grade of B. We weigh several aspects of a nursing home's inspection report in determining these inspection scores. One critical factor is deficiencies. You should keep in mind that the severity of these deficiencies is arguably more important than the number of deficiencies, as some are quite minor. This particular nursing home received 6 deficiencies on its inspection report. Overall, this is still a solid inspection report, but we'd always recommend looking into any deficiencies you find troubling.

This facility's second highest category is short-term care, but it still received just a D in that category. This ended up being a well below average score. In the area of short-term care, we try to qualify measures of a nursing home's rehabilitation. We assess the facility's skilled nursing services, such as those performed by registered nurses and physical therapists. As you might expect, we found that this facility provides significantly less registered nurse and physical therapist hours per patient than the average facility. Lastly, we looked at the number of patients who were able to return to the community from this facility. We found that just 0 percent of this facility's residents returned home.

Unfortunately, this facility only received a grade of D for its nursing grade, which was actually one of its better category grades. When computing a facility's nursing rating, we weigh the amount of time nurses are seeing residents and the level of licensure of those nurses. This nursing home offered a meager 0.4 hours of nursing care per resident each day. This is well below average. Lastly, we also looked at some nursing quality-based metrics in computing our nursing grades. This place performed well in terms of minimizing its residents' major falls and pressure ulcers.

Moving on to the next category, this facility didn't fare well in this category either. With a rock bottom grade of F in long-term care, this is really as bad as it gets. When facilities receive this type of grade in long-term care it is a bad sign for resident care and it may mean that the nursing home is not as well-staffed with nurses and aids. After assessing the amount of care provided by nurses aids and other staff, we next considered the nursing home's vaccination data. We were a bit bothered by the fact that this facility vaccinated 61.202187 percent of its residents for pneumonia, which is significantly less than average. Surprisingly, this place actually fared well at keeping its residents out of the hospital. It had just 0 hospitalizations per 1,000 long-term resident days. This was its best score in this category.