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Heartland Health Care Center-Oakland

Updated May 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: BNov 18: BDec 18: BJan 19: B+Feb 19: B+May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: DMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: B-Feb 21: B-Mar 21: BApr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: FApr 22: FMay 22: F
See Rating Overview

925 W South Blvd,
Troy MI 48085

(248) 729-4400

45% estimated occupancy 1

Note: Heartland Health Care Center-Oakland has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Heartland Health Care Center-Oakland is a large non-profit nursing home located in Troy, Michigan. Our grading system was not very kind to this nursing home, as we gave it an overall grade of F. If you are not satisfied with this facility's pedestrian overall grade, you may have to look in other cities as this is the only nursing home in Troy. We would not blame you if you're ready to stop reading and find another nursing home. However, if you want to learn more about this place's category grades, inspection grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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January
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February
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Facility Inspections

Grade: B-minus

While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of B-. These inspection ratings weigh several factors, including deficiencies and substantiated complaints. You can learn more about each of these factors by obtaining copies of nursing homes' inspection reports. While this place had some deficiencies on its inspection report, none of them were serious based on CMS' scale. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

Nurse Quality

Grade: B-minus

We were also surprised to find that this facility received a decent nursing grade this year. We gave it a grade of B- in that category. Our nursing grade consists of several datapoints, most of which are based on levels of nurse staffing. With 4.2 hours of nursing care per patient each day, this facility surpassed the national average. We also look at the skill levels of these nurses and apply more weight to hours worked by skilled nurses. Even though this facility excelled in terms of quantity of nursing hours, it fell short in certain subcategories that related to quality. This facility's nursing score was hurt by its weak performance in the area of avoiding pressure ulcers. We found that 14.3 percent of this nursing home's patients suffered from pressure ulcers.

Short-term Care Quality

Grade: B-minus

We were also pleasantly surprised to find that this facility earned a solid short-term care rating this year. We awarded it a grade of B- in that category. In forming these short-term care ratings, we quantify the facility's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. Our goal is to create a scale for comparing the rehabilitation services of different facilities. This nursing home provided more physical therapist and registered nurse hours per resident than most facilities. This is what we like to find when assessing a facility in this category. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that it outperformed the majority of nursing homes with 50.8 percent of its residents returning home. This is a better rate than most nursing homes.

Long-term Care Quality

Grade: F

The final area we analyzed was long-term care. Sadly, it received an F in this category, which is a rock bottom grade. For residents seeking a permanent place to live as opposed to skilled nursing, long-term care grades are an important measure. After considering the amount of nursing care, we next considered the nursing home's vaccination data. We were optimistic to find that this nursing home vaccinates 97.46835 percent of its residents for pneumonia. Surprisingly, this facility was able to keep its residents out of the hospital. In fact, it had just 0 hospitalizations per 1,000 long-term resident days. Sadly, a few of its other scores in this category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jun 22

Heartland Health Care Center-Oakland Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heartland Health Care Center-Oakland, 8.94% of Patients had Pressure Ulcers

This statistic is a measure of the percentage of long-term stay patients which have pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A+

In Heartland Health Care Center-Oakland, 2.87% of Patients had Serious Falls

This metric is a measure of the percent of long-term residents who have suffered a fall which resulted in severe injury. Falls can happen for a variety of reasons, but high rates of falls resulting in injuries could be a sign of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: C

In Heartland Health Care Center-Oakland, 2.36% of Patients had UTIs

This is the percent of residents that suffered from a urinary tract infection. Urinary tract infections are often the result of facilities with worst hygiene practices. Better nursing care reduces the number of UTI's sustained by residents in a nursing home. Keep in mind that this statistic is sometimes skewed by the fact that nursing homes have varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heartland Health Care Center-Oakland, 13.06% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients given antipsychotic drugs. These medications are used for a variety of conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Heartland Health Care Center-Oakland, 18.58% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were prescribed antianxiety drugs. Antianxiety medications are given to residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Heartland Health Care Center-Oakland, 3.45% of Patients

This metric measures the percentage of long-term patients demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Heartland Health Care Center-Oakland, 91.71% of Patients

This indicates the percentage of residents that were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: A-plus

In Heartland Health Care Center-Oakland, 12.37% Percentage of Patients

This tells you the percent of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could be a sign of deterioration of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Heartland Health Care Center-Oakland, 19.59% Percentage of Residents

This datapoint measures the percentage of long-term stay residents who retained mobility levels. Many in the industry argue that the ability to move around is important for residents' mental and physical health.

Short-term Care: Rehospitalizations

Grade: B-minus

In Heartland Health Care Center-Oakland, 19.59 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term care. There is usually a correlation between having fewer hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: A-minus

In Heartland Health Care Center-Oakland, 10.82 Percentage of Patients

Measures the number of emergency room visits per thousand days of short-term patient care. Avoiding medical emergencies is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Heartland Health Care Center-Oakland, 76.52% Percentage of Resident

Measures the percentage of short-term stay residents that experienced functional improvements.

Nearby Hospitals

  • Ascension Providence Rochester HospitalAcute Care Hospitals 4.05 miles away1101 W University Drive Rochester Michigan 48307Voluntary non-profit - Private(248) 652-5000
  • St Joseph Mercy OaklandAcute Care Hospitals 6.4 miles away44405 Woodward Ave Pontiac Michigan 48341Voluntary non-profit - Private(248) 858-3000
  • Mclaren OaklandAcute Care Hospitals 7.26 miles away50 N Perry St Pontiac Michigan 48342Voluntary non-profit - Private(248) 338-5000
  • Beaumont Hospital, Royal OakAcute Care Hospitals 7.61 miles away3601 W Thirteen Mile Rd Royal Oak Michigan 48073Voluntary non-profit - Private(248) 898-5000
  • Henry Ford Macomb HospitalAcute Care Hospitals 9.42 miles away15855 Nineteen Mile Rd Clinton Township Michigan 48038Voluntary non-profit - Private(586) 263-2300
  • Ascension Macomb Oakland Hosp-Warren CampusAcute Care Hospitals 10.85 miles away11800 East Twelve Mile Road Warren Michigan 48093Voluntary non-profit - Private(586) 573-5000
  • Ascension Providence HospitalAcute Care Hospitals 11.71 miles away16001 W Nine Mile Rd Southfield Michigan 48075Voluntary non-profit - Church(248) 849-3011
  • Mclaren MacombAcute Care Hospitals 12.98 miles away1000 Harrington St Mount Clemens Michigan 48043Voluntary non-profit - Private(586) 493-8000

Nearby Dialysis

  • Rochester Hills Dialysis of Davita1.3 miles away1886 W Auburn Rd Suite 100 Rochester Michigan 48309CMS Rating: 4 stars Dialysis Stations: 20 (248) 299-7901
  • Fms Beaumonth Health, LLC3.14 miles away44300 Dequindre Rd Sterling Heights Michigan 48314Dialysis Stations: 22 (248) 964-0100
  • Fms Rochester Hills, LLC4.19 miles away1406 Walton Blvd Rochester Michigan 48309Dialysis Stations: 13 (248) 608-5455
  • Greenfield Hs - Troy4.83 miles away2050 Livernois, Suite A Troy Michigan 48083Dialysis Stations: 16 (248) 524-1270
  • Fms Beaumont Health, LLC5.39 miles away6700 N Rochester Rd, Suite Gi-14 Rochester Michigan 48306Dialysis Stations: 8 (248) 650-1533
  • Davita Troy Dialysis6 miles away2391 15 Mile Rd Sterling Heights Michigan 48310Dialysis Stations: 13 (586) 795-2920
  • Greenfield Hs - Pontiac6.27 miles away44200 Woodward Ave Ste 109 Pontiac Michigan 48341CMS Rating: 4 stars Dialysis Stations: 24 (248) 322-7253
  • Davita - Orchard Square Dialysis6.98 miles away1900 S Telegraph Rd Ste 200 Bloomfield Hills Michigan 48302Dialysis Stations: 20 (248) 451-0954

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