925 W South Blvd, Troy MI 48085 · (248) 729-4400 · 75% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Note: Heartland Health Care Center-Oakland has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.
Heartland Health Care Center-Oakland is in Troy, Michigan. The city has a total of 80,980 people. Our grading scheme was not very kind to this nursing home, as it received an overall grade of F. If you are not satisfied with this facility's pedestrian overall grade, you may have to look in other cities as this is the only nursing home in Troy. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this facility's category grades, inspection grades are discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 160 Beds
CCRC :
Non profit - Other
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Less:
More:
January
February
March
April
May
June
July
August
September
October
November
December
Facility Inspections
B-
Historical
While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of B-. We would argue that one of the most important factors in evaluating an inspection report is deficiencies. We especially look at the severity of those deficiencies. This place was hit with 5 deficiencies on its inspection report, but none of the deficiencies were considered severe. This indicates that CMS didn't deem any of these deficiencies to be an imminent threat to resident safety or health. Lastly, this facility was flagged by CMS for possible abuse or neglect. We prefer to avoid facilities with this designation. Please do your best to find an alternative nursing home.
Nurse Quality
B-
Historical
We were also surprised to find that this facility received a decent nursing grade this year. We gave it a grade of B- in that category. Nursing ratings are mostly based on the facility's nurse staffing. According to its CMS data, this facility provided an average of 4 hours of nursing care per patient on a daily basis, which was above average. Although this nursing home excelled in terms of quantity of nursing hours, it lagged a bit in some of the statistics that focused on quality. This facility's nursing grade was hurt by its weak performance in the area of minimizing pressure ulcers. We found that 12.9 percent of this facility's residents suffered from pressure ulcers.
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Short-term Care Quality
B-
Historical
This nursing home also didn't rate too badly in the area of short-term care. Indeed, we awarded it a grade of B- for that category, which happens to be another one of its more favorable grades. In our short-term care grade, we endeavor to forge a valuable barometer for rehabilitation services. In doing so, we analyze the nursing home's offerings of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. This nursing home excelled in the two key staffing areas we looked at. In fact, it offered more care from physical therapists and registered nurses than the average facility. The final datapoint we considered in this category is the percentage of patients who returned home from the nursing home. We found that it performed better than most nursing homes in this area with 52 percent of its residents returning home.
Long-term Care Quality
F
Historical
The final category we scored is long-term care. We gave it a lowly F for this category, which is an abysmal grade. For long-term care residents, the facility's primary objective is to maintain patients' quality of life and keep them safe. In addition to looking at the amount of care provided by nurses and other staff, we looked at the percentage of residents vaccinated for pneumonia. This nursing home administered the vaccine to 100 percent of its patients, which is more than the majority of nursing homes. Surprisingly, this facility also fared well at keeping its residents out of the hospital. Indeed, it had only 0 hospitalizations per one thousand long-term resident days. Sadly, a few of its other scores in the category weren't as favorable as these.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Aug 20
Provider:
F
State:
B
National:
B
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating
Heartland Health Care Center-Oakland Quality Metrics
Minimizes Pressure Ulcers
This statistic is an indication of the percentage of long-term patients who are suffering from pressure ulcers . We consider this statistic when determining our nursing grades.
Provider
D
12.9%
State
B
7.4%
National
B
7.32%
Percent of Patients with Pressure Ulcers Lower is Better
Minimizes Serious Falls
This is the percentage of patients who have had a fall leading to major injury.
Provider
F
7.5%
State
B
3.14%
National
B
3.36%
Percent of Patients with Serious Falls Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents that sustained a urinary tract infection. UTI's are considered to be a measure of the quality of nursing care . UTI's are often linked to a facility with lower levels of hygiene. Nevertheless, this metric may also be skewed for certain facilities due to inconsistent reporting standards for UTI's.
Provider
D
5%
State
B
2.65%
National
B
2.65%
Percent of Patients with UTIs Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of residents who were prescribed antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to make sure these medications are being used appropriately. In limited situations, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.
Provider
B+
11.54%
State
B+
12.47%
National
B
14.18%
Percent of Patients Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric gauges the percent of long-term care patients which are prescribed antianxiety drugs. These medications are generally used to treat residents experiencing depression and anxiety.
Provider
A
10.29%
State
B+
18.08%
National
B
19.68%
Percent of Patients Lower is Better
Managing Depression Among Residents
This indicates the percent of patients exhibiting signs of depression. Increased rates of depression may reveal a less hospitable environment.
Provider
B
1.82%
State
B+
2.49%
National
B+
5.07%
Percent of Patients Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that have received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Provider
C
94%
State
B
92.45%
National
B
92.05%
Percent of Patients Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living may indicate the deterioration of a resident's well-being.
Provider
A+
5.88%
State
B+
13.32%
National
B
14.45%
Percentage of Patients Lower is Better
Ability to Keep Residents Mobile
This tells you the percentage of patients who maintained mobility over time. Retaining mobility can be a great sign for residents' well-being.
Provider
B+
18.43%
State
B
16.83%
National
B
17.08%
Percentage of Residents Higher is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term resident care.
Provider
B-
18.43
State
B
16.83
National
B
17.08
Percentage of Residents Rehospitalized Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term care. There is generally a correlation between keeping patients out of the emergency room and the overall quality of nursing home care.