Skip to content

Heartland Health Care Center-Oakland

Updated May 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: BNov 18: BDec 18: BJan 19: B+Feb 19: B+May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: DMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: B-Feb 21: B-Mar 21: BApr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: FApr 22: FMay 22: F
See Rating Overview

925 W South Blvd,
Troy MI 48085

(248) 729-4400

45% estimated occupancy 1

Note: Heartland Health Care Center-Oakland has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Heartland Health Care Center-Oakland is a large non-profit nursing home located in Troy, Michigan. Our grading system was not very kind to this nursing home, as we gave it an overall grade of F. If you are not satisfied with this facility's pedestrian overall grade, you may have to look in other cities as this is the only nursing home in Troy. We would not blame you if you're ready to stop reading and find another nursing home. However, if you want to learn more about this place's category grades, inspection grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
More:
January
January 1, 2021January 2, 2021January 3, 2021January 4, 2021January 5, 2021January 6, 2021January 7, 2021January 8, 2021January 9, 2021January 10, 2021January 11, 2021January 12, 2021January 13, 2021January 14, 2021January 15, 2021January 16, 2021January 17, 2021January 18, 2021January 19, 2021January 20, 2021January 21, 2021January 22, 2021January 23, 2021January 24, 2021January 25, 2021January 26, 2021January 27, 2021January 28, 2021January 29, 2021January 30, 2021January 31, 2021
February
February 1, 2021February 2, 2021February 3, 2021February 4, 2021February 5, 2021February 6, 2021February 7, 2021February 8, 2021February 9, 2021February 10, 2021February 11, 2021February 12, 2021February 13, 2021February 14, 2021February 15, 2021February 16, 2021February 17, 2021February 18, 2021February 19, 2021February 20, 2021February 21, 2021February 22, 2021February 23, 2021February 24, 2021February 25, 2021February 26, 2021February 27, 2021February 28, 2021
March
March 1, 2021March 2, 2021March 3, 2021March 4, 2021March 5, 2021March 6, 2021March 7, 2021March 8, 2021March 9, 2021March 10, 2021March 11, 2021March 12, 2021March 13, 2021March 14, 2021March 15, 2021March 16, 2021March 17, 2021March 18, 2021March 19, 2021March 20, 2021March 21, 2021March 22, 2021March 23, 2021March 24, 2021March 25, 2021March 26, 2021March 27, 2021March 28, 2021March 29, 2021March 30, 2021March 31, 2021
April
April 1, 2021April 2, 2021April 3, 2021April 4, 2021April 5, 2021April 6, 2021April 7, 2021April 8, 2021April 9, 2021April 10, 2021April 11, 2021April 12, 2021April 13, 2021April 14, 2021April 15, 2021April 16, 2021April 17, 2021April 18, 2021April 19, 2021April 20, 2021April 21, 2021April 22, 2021April 23, 2021April 24, 2021April 25, 2021April 26, 2021April 27, 2021April 28, 2021April 29, 2021April 30, 2021
May
May 1, 2021May 2, 2021May 3, 2021May 4, 2021May 5, 2021May 6, 2021May 7, 2021May 8, 2021May 9, 2021May 10, 2021May 11, 2021May 12, 2021May 13, 2021May 14, 2021May 15, 2021May 16, 2021May 17, 2021May 18, 2021May 19, 2021May 20, 2021May 21, 2021May 22, 2021May 23, 2021May 24, 2021May 25, 2021May 26, 2021May 27, 2021May 28, 2021May 29, 2021May 30, 2021May 31, 2021
June
June 1, 2021June 2, 2021June 3, 2021June 4, 2021June 5, 2021June 6, 2021June 7, 2021June 8, 2021June 9, 2021June 10, 2021June 11, 2021June 12, 2021June 13, 2021June 14, 2021June 15, 2021June 16, 2021June 17, 2021June 18, 2021June 19, 2021June 20, 2021June 21, 2021June 22, 2021June 23, 2021June 24, 2021June 25, 2021June 26, 2021June 27, 2021June 28, 2021June 29, 2021June 30, 2021
July
July 1, 2021July 2, 2021July 3, 2021July 4, 2021July 5, 2021July 6, 2021July 7, 2021July 8, 2021July 9, 2021July 10, 2021July 11, 2021July 12, 2021July 13, 2021July 14, 2021July 15, 2021July 16, 2021July 17, 2021July 18, 2021July 19, 2021July 20, 2021July 21, 2021July 22, 2021July 23, 2021July 24, 2021July 25, 2021July 26, 2021July 27, 2021July 28, 2021July 29, 2021July 30, 2021July 31, 2021
August
August 1, 2021August 2, 2021August 3, 2021August 4, 2021August 5, 2021August 6, 2021August 7, 2021August 8, 2021August 9, 2021August 10, 2021August 11, 2021August 12, 2021August 13, 2021August 14, 2021August 15, 2021August 16, 2021August 17, 2021August 18, 2021August 19, 2021August 20, 2021August 21, 2021August 22, 2021August 23, 2021August 24, 2021August 25, 2021August 26, 2021August 27, 2021August 28, 2021August 29, 2021August 30, 2021August 31, 2021
September
September 1, 2021September 2, 2021September 3, 2021September 4, 2021September 5, 2021September 6, 2021September 7, 2021September 8, 2021September 9, 2021September 10, 2021September 11, 2021September 12, 2021September 13, 2021September 14, 2021September 15, 2021September 16, 2021September 17, 2021September 18, 2021September 19, 2021September 20, 2021September 21, 2021September 22, 2021September 23, 2021September 24, 2021September 25, 2021September 26, 2021September 27, 2021September 28, 2021September 29, 2021September 30, 2021
October
October 1, 2021October 2, 2021October 3, 2021October 4, 2021October 5, 2021October 6, 2021October 7, 2021October 8, 2021October 9, 2021October 10, 2021October 11, 2021October 12, 2021October 13, 2021October 14, 2021October 15, 2021October 16, 2021October 17, 2021October 18, 2021October 19, 2021October 20, 2021October 21, 2021October 22, 2021October 23, 2021October 24, 2021October 25, 2021October 26, 2021October 27, 2021October 28, 2021October 29, 2021October 30, 2021October 31, 2021
November
November 1, 2021November 2, 2021November 3, 2021November 4, 2021November 5, 2021November 6, 2021November 7, 2021November 8, 2021November 9, 2021November 10, 2021November 11, 2021November 12, 2021November 13, 2021November 14, 2021November 15, 2021November 16, 2021November 17, 2021November 18, 2021November 19, 2021November 20, 2021November 21, 2021November 22, 2021November 23, 2021November 24, 2021November 25, 2021November 26, 2021November 27, 2021November 28, 2021November 29, 2021November 30, 2021
December
December 1, 2021December 2, 2021December 3, 2021December 4, 2021December 5, 2021December 6, 2021December 7, 2021December 8, 2021December 9, 2021December 10, 2021December 11, 2021December 12, 2021December 13, 2021December 14, 2021December 15, 2021December 16, 2021December 17, 2021December 18, 2021December 19, 2021December 20, 2021December 21, 2021December 22, 2021December 23, 2021December 24, 2021December 25, 2021December 26, 2021December 27, 2021December 28, 2021December 29, 2021December 30, 2021December 31, 2021

Facility Inspections

Grade: B-minus

While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of B-. These inspection ratings weigh several factors, including deficiencies and substantiated complaints. You can learn more about each of these factors by obtaining copies of nursing homes' inspection reports. While this place had some deficiencies on its inspection report, none of them were serious based on CMS' scale. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

Nurse Quality

Grade: B-minus

We were also surprised to find that this facility received a decent nursing grade this year. We gave it a grade of B- in that category. Our nursing grade consists of several datapoints, most of which are based on levels of nurse staffing. With 4.2 hours of nursing care per patient each day, this facility surpassed the national average. We also look at the skill levels of these nurses and apply more weight to hours worked by skilled nurses. Even though this facility excelled in terms of quantity of nursing hours, it fell short in certain subcategories that related to quality. This facility's nursing score was hurt by its weak performance in the area of avoiding pressure ulcers. We found that 14.3 percent of this nursing home's patients suffered from pressure ulcers.

Short-term Care Quality

Grade: B-minus

We were also pleasantly surprised to find that this facility earned a solid short-term care rating this year. We awarded it a grade of B- in that category. In forming these short-term care ratings, we quantify the facility's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. Our goal is to create a scale for comparing the rehabilitation services of different facilities. This nursing home provided more physical therapist and registered nurse hours per resident than most facilities. This is what we like to find when assessing a facility in this category. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that it outperformed the majority of nursing homes with 50.8 percent of its residents returning home. This is a better rate than most nursing homes.

Long-term Care Quality

Grade: F

The final area we analyzed was long-term care. Sadly, it received an F in this category, which is a rock bottom grade. For residents seeking a permanent place to live as opposed to skilled nursing, long-term care grades are an important measure. After considering the amount of nursing care, we next considered the nursing home's vaccination data. We were optimistic to find that this nursing home vaccinates 97.46835 percent of its residents for pneumonia. Surprisingly, this facility was able to keep its residents out of the hospital. In fact, it had just 0 hospitalizations per 1,000 long-term resident days. Sadly, a few of its other scores in this category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jun 22

Heartland Health Care Center-Oakland Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heartland Health Care Center-Oakland, 8.94% of Patients had Pressure Ulcers

This statistic is a measure of the percentage of long-term stay patients which have pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A+

In Heartland Health Care Center-Oakland, 2.87% of Patients had Serious Falls

This metric is a measure of the percent of long-term residents who have suffered a fall which resulted in severe injury. Falls can happen for a variety of reasons, but high rates of falls resulting in injuries could be a sign of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: C

In Heartland Health Care Center-Oakland, 2.36% of Patients had UTIs

This is the percent of residents that suffered from a urinary tract infection. Urinary tract infections are often the result of facilities with worst hygiene practices. Better nursing care reduces the number of UTI's sustained by residents in a nursing home. Keep in mind that this statistic is sometimes skewed by the fact that nursing homes have varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heartland Health Care Center-Oakland, 13.06% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients given antipsychotic drugs. These medications are used for a variety of conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Heartland Health Care Center-Oakland, 18.58% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were prescribed antianxiety drugs. Antianxiety medications are given to residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Heartland Health Care Center-Oakland, 3.45% of Patients

This metric measures the percentage of long-term patients demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Heartland Health Care Center-Oakland, 91.71% of Patients

This indicates the percentage of residents that were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: A-plus

In Heartland Health Care Center-Oakland, 12.37% Percentage of Patients

This tells you the percent of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could be a sign of deterioration of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Heartland Health Care Center-Oakland, 19.59% Percentage of Residents

This datapoint measures the percentage of long-term stay residents who retained mobility levels. Many in the industry argue that the ability to move around is important for residents' mental and physical health.

Short-term Care: Rehospitalizations

Grade: B-minus

In Heartland Health Care Center-Oakland, 19.59 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term care. There is usually a correlation between having fewer hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: A-minus

In Heartland Health Care Center-Oakland, 10.82 Percentage of Patients

Measures the number of emergency room visits per thousand days of short-term patient care. Avoiding medical emergencies is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Heartland Health Care Center-Oakland, 76.52% Percentage of Resident

Measures the percentage of short-term stay residents that experienced functional improvements.

Nearby Hospitals

  • Ascension Providence Rochester HospitalAcute Care Hospitals 4.05 miles away1101 W University Drive Rochester Michigan 48307Voluntary non-profit - Private(248) 652-5000
  • St Joseph Mercy OaklandAcute Care Hospitals 6.4 miles away44405 Woodward Ave Pontiac Michigan 48341Voluntary non-profit - Private(248) 858-3000
  • Mclaren OaklandAcute Care Hospitals 7.26 miles away50 N Perry St Pontiac Michigan 48342Voluntary non-profit - Private(248) 338-5000
  • Beaumont Hospital, Royal OakAcute Care Hospitals 7.61 miles away3601 W Thirteen Mile Rd Royal Oak Michigan 48073Voluntary non-profit - Private(248) 898-5000
  • Henry Ford Macomb HospitalAcute Care Hospitals 9.42 miles away15855 Nineteen Mile Rd Clinton Township Michigan 48038Voluntary non-profit - Private(586) 263-2300
  • Ascension Macomb Oakland Hosp-Warren CampusAcute Care Hospitals 10.85 miles away11800 East Twelve Mile Road Warren Michigan 48093Voluntary non-profit - Private(586) 573-5000
  • Ascension Providence HospitalAcute Care Hospitals 11.71 miles away16001 W Nine Mile Rd Southfield Michigan 48075Voluntary non-profit - Church(248) 849-3011
  • Mclaren MacombAcute Care Hospitals 12.98 miles away1000 Harrington St Mount Clemens Michigan 48043Voluntary non-profit - Private(586) 493-8000

Nearby Dialysis

  • Rochester Hills Dialysis of Davita1.3 miles away1886 W Auburn Rd Suite 100 Rochester Michigan 48309CMS Rating: 4 stars Dialysis Stations: 20 (248) 299-7901
  • Fms Beaumonth Health, LLC3.14 miles away44300 Dequindre Rd Sterling Heights Michigan 48314Dialysis Stations: 22 (248) 964-0100
  • Fms Rochester Hills, LLC4.19 miles away1406 Walton Blvd Rochester Michigan 48309Dialysis Stations: 13 (248) 608-5455
  • Greenfield Hs - Troy4.83 miles away2050 Livernois, Suite A Troy Michigan 48083Dialysis Stations: 16 (248) 524-1270
  • Fms Beaumont Health, LLC5.39 miles away6700 N Rochester Rd, Suite Gi-14 Rochester Michigan 48306Dialysis Stations: 8 (248) 650-1533
  • Davita Troy Dialysis6 miles away2391 15 Mile Rd Sterling Heights Michigan 48310Dialysis Stations: 13 (586) 795-2920
  • Greenfield Hs - Pontiac6.27 miles away44200 Woodward Ave Ste 109 Pontiac Michigan 48341CMS Rating: 4 stars Dialysis Stations: 24 (248) 322-7253
  • Davita - Orchard Square Dialysis6.98 miles away1900 S Telegraph Rd Ste 200 Bloomfield Hills Michigan 48302Dialysis Stations: 20 (248) 451-0954

Related Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=235626