Heartland Health Care Center Jacksonville
8495 Normandy Blvd, Jacksonville FL 32221 · (904) 783-3749 · 79.83% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
With over 25 nursing homes to choose from having an address in Jacksonville, Florida, Heartland Health Care Center Jacksonville is one of many choices here. With an overall score of A-, this nursing home is among the better nursing homes we looked at. In fact, we ranked this facility as the tenth best nursing home in Jacksonville. The best part of this facility's impressive profile is its short-term care rating. short-term care grades are discussed in the next paragraph
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
Non profit - Other
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Short-term Care Quality
To pair with its strong overall score, we gave this nursing home an A for short-term care. In the area of short-term care, we seek to evaluate measures of a nursing home's rehabilitation services. We assess a nursing home's skilled nursing services, such as those performed by registered nurses and physical therapists. This nursing home is above the national average both in terms of its quantity of physical therapy and registered nurse hours provided to its residents. These are generally good indicators of quality short-term care. Lastly, we looked at the percentage of patients who were able to return home from this facility. In addition to excelling in the area of physical therapy staffing, we found that it performed as well as just about any facility in the nation with 61.9 percent of its residents returning home.
Nurse Quality
This facility also excelled in the area of nursing, where it received a grade of A-. Few nursing homes performed better in this area. Our nursing rating is mostly tied to the facility's level of nurse staffing. This place provides an incredible 4.3 hours of nursing care per resident daily. Very few nursing homes provide this quantity of nursing care to their patients. Out of that total, many of those hours were provided by registered nurses, which is one of the most highly highly trained levels of nurses. On top of providing impressive levels of care, this place also performed well in several of the quality-based metrics we assessed. In terms of the number of its residents suffering falls leading to serious injury, this nursing home performed as well as any nursing home the nation.
Facility Inspections
This nursing home also earned a nearly flawless government inspection report. As a result, it received one of our highest grades in that category with an A-. Inspection grades are tied to datapoints located in the a nursing home's recent inspection reports. Places that receive favorable grades in this category tend to have very few deficiencies on those reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with endangerment of patients. Fortunately, although this place had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This tells you that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. The fact that none of the deficiencies were severe leaves us less concerned with this inspection report.
Long-term Care Quality
The final category we scored was long-term care. In that area, we awarded this nursing home a decent grade of B-. This turned out to be this facility's weakest area. If you are seeking anything other than short-term rehabilitation, you should take a close look at each facility's long-term care scores. This facility's vaccination data were not as impressive as its nursing hours. It gave the pneumonia vaccine to just 61.67401 percent of its residents. We'd love to see some improvement in this area in the future. The last statistic we assessed is the facility's hospitalization rate. Here we found that this place had 1.73 hospitalizations per one thousand long-term resident days, which is also slightly below average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heartland Health Care Center Jacksonville Quality Metrics
Minimizes Pressure Ulcers
This figure indicates the percentage of long-term stay patients that have new or worsened pressure ulcers . We consider this statistic when determining our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of residents that suffered from a fall resulting in severe injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percent of patients that sustained a urinary tract infection. These infections may be associated with poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This datapoint is a measure of the percentage of long-term stay residents who were given antipsychotic drugs. Excessive reliance on these medications may mean a facility is using these drugs to subdue residents in situations where such medications aren't medically indicated. However, some nursing homes need to rely on these drugs due to an increased number of patients suffering from dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of patients who were prescribed antianxiety medications. Antianxiety drugs are given to patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is a measure of the percentage of long-term care patients who are exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percent of residents who received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that required more assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may be a sign of the erosion of a resident's medical condition.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percent of long-term stay residents that retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of times residents are hospitalized per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
Measures the number of times residents are rehospitalized per 1,000 days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
Measures the percent of short-term residents that experienced functional improvements, such as with activities of daily living. Many believe this is a reasonable measure of a facility's rehabilitation performance.
Percentage of Resident
Higher is Better