Heartland Health Care Center - Greenville East
601 Sulphur Springs Road, Greenville SC 29611 · (864) 246-2721 · 87.27% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Heartland Health Care Center - Greenville East is a senior living facility located in Greenville, South Carolina, a city with 201,862 people. We gave this nursing home a B overall, which is a quality score. We were equally impressed that Greenville received a B+ city grade, making this a great place to find a nursing home. Based on our assessment, this nursing home looks like a good fit for most people. We were also pleased to find that this nursing home didn't have any weak links in any of the major categories discussed below. More information about these categories is available below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 132 Beds
CCRC :
Non profit - Other
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
In addition to receiving a great overall grade, this facility fared even better in the area of inspections which is associated with the facility's recent inspections. In fact, we awarded it a grade of A for this category, which is one of our best scores. Our inspection grades weigh a host of factors included in a nursing home's inspection report. One key criteria we look at is the number and severity of deficiencies. Facilities with better scores in this category tend to have very few of these severe deficiencies. This nursing home was assessed 4 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be major deficiencies. This means that CMS didn't deem any of these deficiencies an immediate risk to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
An additional quality feature for this facility is that it was awarded an above average long-term care grade. In fact, this wound up being its second best category score. In that area, we gave this facility a grade of B+. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to residents. After looking at the quantity of care provided by nurses aids and other staff, we next considered the nursing home's vaccination data. This facility vaccinated 98.03371 percent of its residents for pneumonia. Vaccines are vital to keeping patients healthy. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. In fact, it had only 0.47 hospitalizations per one thousand long-term resident days, which is a remarkably low number.
Nurse Quality
Another strong feature for this facility is that it received an impressive nursing grade. In that area, we awarded this facility a grade of B. Our nursing rating analyzes the facility's level of nurse staffing. We factor in both the levels of skill of the nurses as well as the amount of time spent with residents. This nursing home provides 3.1 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can typically be avoided if more nurses aids and better safety protocols are in place.
Short-term Care Quality
Moving on to our final category, this nursing home was given an acceptable short-term care grade of B-. Our short-term care grades are vital for patients looking for rehabilitation. Rehabilitation usually utilizes additional highly-skilled nursing services. Skilled nursing means a broad range of nursing services, spanning from registered nurses to physical and occupational therapists, as well as other variations of therapy. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. The final item we considered in this area is the number of patients who were able to leave the nursing home and return to the community. This place was respectable in this metric with 47.8 percent of its patients returning home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heartland Health Care Center - Greenville East Quality Metrics
Minimizes Pressure Ulcers
This is the percent of residents who have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely the result of residents staying in one position for too long. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of residents who have had a major fall. Falls resulting in severe injury are often the result of poor nursing care. Better nursing protocols minimizes the percentage of residents in a nursing home who sustain major falls.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This statistic measures the percent of long-term stay residents who have suffered from a UTI. UTI's could be a sign of poor nursing care. Nevertheless, this statistic can be misleading for certain nursing homes due to inconsistent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of residents who were given antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to ensure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may mean a facility is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This measures the percentage of long-term care patients that were given antianxiety drugs. These medications are used to treat patients experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percentage of long-term care residents demonstrating symptoms of depression. Many in the industry believe this is a reliable measure of quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric measures the percent of long-term stay residents who received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these types of vaccines indispensable.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that required additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may indicate deterioration of a resident's medical condition.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This indicates the percentage of residents that were able to retain mobility over time. Retaining mobility is often a good sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of hospitalizations per thousand days of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
Measures the percent of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue this is a reliable measure of rehabilitation performance.
Percentage of Resident
Higher is Better