Heartland Health Care Center - Greenville East is a senior living facility located in Greenville, South Carolina, a city with 201,862 people. We gave this nursing home a B overall, which is a quality score. We were equally impressed that Greenville received a B+ city grade, making this a great place to find a nursing home. Based on our assessment, this nursing home looks like a good fit for most people. We were also pleased to find that this nursing home didn't have any weak links in any of the major categories discussed below. More information about these categories is available below.

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 132 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

Non profit - Other

Resident Council: TrueA checkmark indicating true.

Family Council: FalseUsed to indicate false.

Medical Staff Hours Per Patient (2019)

Less:
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January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
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March
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April
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May
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June
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July
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August
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September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

A
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: A
Historical

In addition to receiving a great overall grade, this facility fared even better in the area of inspections which is associated with the facility's recent inspections. In fact, we awarded it a grade of A for this category, which is one of our best scores. Our inspection grades weigh a host of factors included in a nursing home's inspection report. One key criteria we look at is the number and severity of deficiencies. Facilities with better scores in this category tend to have very few of these severe deficiencies. This nursing home was assessed 4 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be major deficiencies. This means that CMS didn't deem any of these deficiencies an immediate risk to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

B+
Oct 18: A-Nov 18: B+Dec 18: B+Jan 19: A-Feb 19: A-May 19: B+Jun 19: B+Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: B+Apr 20: B+May 20: B+Jun 20: B+Jul 20: B+Aug 20: B+
Historical

An additional quality feature for this facility is that it was awarded an above average long-term care grade. In fact, this wound up being its second best category score. In that area, we gave this facility a grade of B+. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to residents. After looking at the quantity of care provided by nurses aids and other staff, we next considered the nursing home's vaccination data. This facility vaccinated 98.03371 percent of its residents for pneumonia. Vaccines are vital to keeping patients healthy. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. In fact, it had only 0.47 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Nurse Quality

B
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: BMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: B
Historical

Another strong feature for this facility is that it received an impressive nursing grade. In that area, we awarded this facility a grade of B. Our nursing rating analyzes the facility's level of nurse staffing. We factor in both the levels of skill of the nurses as well as the amount of time spent with residents. This nursing home provides 3.1 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can typically be avoided if more nurses aids and better safety protocols are in place.

Short-term Care Quality

B-
Oct 18: BNov 18: BDec 18: BJan 19: B-Feb 19: B-May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: BMar 20: BApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-
Historical

Moving on to our final category, this nursing home was given an acceptable short-term care grade of B-. Our short-term care grades are vital for patients looking for rehabilitation. Rehabilitation usually utilizes additional highly-skilled nursing services. Skilled nursing means a broad range of nursing services, spanning from registered nurses to physical and occupational therapists, as well as other variations of therapy. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. The final item we considered in this area is the number of patients who were able to leave the nursing home and return to the community. This place was respectable in this metric with 47.8 percent of its patients returning home.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
B
State:
B+
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Heartland Health Care Center - Greenville East Quality Metrics

Minimizes Pressure Ulcers

This is the percent of residents who have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely the result of residents staying in one position for too long. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.

Provider
A
3.65%
State
B-
9.1%
National
B
7.32%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This indicates the percentage of residents who have had a major fall. Falls resulting in severe injury are often the result of poor nursing care. Better nursing protocols minimizes the percentage of residents in a nursing home who sustain major falls.

Provider
B+
2.53%
State
B
3.26%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This statistic measures the percent of long-term stay residents who have suffered from a UTI. UTI's could be a sign of poor nursing care. Nevertheless, this statistic can be misleading for certain nursing homes due to inconsistent reporting standards for urinary tract infections.

Provider
A
0.28%
State
B-
3.64%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This indicates the percent of residents who were given antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to ensure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may mean a facility is using these drugs to control patient behavior.

Provider
B+
10.27%
State
B
13.73%
National
B
14.17%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This measures the percentage of long-term care patients that were given antianxiety drugs. These medications are used to treat patients experiencing depression and anxiety.

Provider
C
26.67%
State
B
20.65%
National
B
19.66%

Percent of Patients
Lower is Better

Managing Depression Among Residents

Measures the percentage of long-term care residents demonstrating symptoms of depression. Many in the industry believe this is a reliable measure of quality of care.

Provider
B+
1.17%
State
A-
1.36%
National
B+
5.08%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This metric measures the percent of long-term stay residents who received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these types of vaccines indispensable.

Provider
B+
98.46%
State
B-
86.58%
National
B
92.05%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This is the percent of patients that required additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may indicate deterioration of a resident's medical condition.

Provider
B+
12.1%
State
B
14.5%
National
B
14.46%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This indicates the percentage of residents that were able to retain mobility over time. Retaining mobility is often a good sign for residents' health.

Provider
B
17.34%
State
B+
18.83%
National
B
17.09%

Percentage of Residents
Higher is Better

Hospitalizations

This tells you the number of hospitalizations per thousand days of care.

Provider
A+
0.47
State
B-
1.87
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Provider
B
17.34
State
B-
18.83
National
B
17.09

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Provider
B+
8.23
State
B-
11.38
National
B
10.25

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

Measures the percent of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue this is a reliable measure of rehabilitation performance.

Provider
A-
77.69%
State
B
69.06%
National
B
68.05%

Percentage of Resident
Higher is Better

Nearby Hospitals

Prisma Health Greenville Memorial Hospital 8.58 mi
905 Verdae Blvd Suite 102 Greenville South Carolina 29605
(864) 455-7000
Acute Care Hospitals
Voluntary non-profit - Private
Prisma Health Baptist Easley Hospital 9.41 mi
200 Fleetwood Drive Easley South Carolina 29640
(864) 442-7606
Acute Care Hospitals
Voluntary non-profit - Private
Prisma Health Greer Memorial Hospital 12.2 mi
830 South Buncombe Road Greer South Carolina 29650
(864) 848-8200
Acute Care Hospitals
Voluntary non-profit - Private
Pelham Medical Center 13.43 mi
250 Westmoreland Road Greer South Carolina 29651
(864) 560-6554
Acute Care Hospitals
Government - Hospital District or Authority
Cannon Memorial Hospital 14.28 mi
123 W G Acker Drive Pickens South Carolina 29671
(864) 878-4791
Acute Care Hospitals
Voluntary non-profit - Private
Prisma Health Hillcrest Hospital 16.46 mi
741 South East Main Street Simpsonville South Carolina 29681
(864) 454-6100
Acute Care Hospitals
Voluntary non-profit - Private

Nearby Dialysis

Rcg Greenville Dialysis Center 3.19 mi
CMS Rating: 4 stars
Dialysis Stations: 21
297 Pete Hollis Blvd. Greenville South Carolina 29601
(864) 232-9456
Greenville Dialysis Clinic, LLC 4.35 mi
Dialysis Stations: 20
220-a Howe Street Greenville South Carolina 29601
(864) 271-2002
Upstate Dialysis Center 4.76 mi
CMS Rating: 3 stars
Dialysis Stations: 52
308 Mills Ave Greenville South Carolina 29605
(864) 271-3700
Dsi Travelers Rest Dialysis 5.4 mi
Dialysis Stations: 13
36 S Main St Travelers Rest South Carolina 29690
(864) 660-2050
Dsi Greenville Renal Center 5.52 mi
CMS Rating: 3 stars
Dialysis Stations: 37
1004 Grove Road Greenville South Carolina 29605
(864) 242-0802
Dsi Greenville, LLC 6.33 mi
Dialysis Stations: 4
121 Commerce Blvd Easley South Carolina 29642
(864) 859-7902
Dsi Pleasantburg Dialysis 7.61 mi
CMS Rating: 5 stars
Dialysis Stations: 16
110 Chalmers Dr Ste C Greenville South Carolina 29605
(864) 558-2365
Dsi Home Dialysis Pleasantburg 7.61 mi
Dialysis Stations: 3
110 Chalmers Road, Suite D Greenville South Carolina 29605
(864) 558-2375