Heartland Health Care Center-Ann Arbor
4701 E. Huron River Dr, Ann Arbor MI 48105 · (734) 975-2600 · 78.61% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Heartland Health Care Center-Ann Arbor is a large non-profit facility located in Ann Arbor, Michigan. We gave this facility an F, which is really a rock-bottom score in our grading scheme. If you are not satisfied with this facility's low overall grade, you may find you have slim pickings in Ann Arbor. The city has just two other nursing homes. We wouldn't blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, nursing grades are discussed in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 180 Beds
CCRC :
Non profit - Other
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
Even though we gave this facility a terrible overall score, we gave it a grade of B- for our nursing rating. Our nursing score is based on several subcategories, however, the main consideration is the quantity of nurse hours spent with patients. This facility provides 4.2 hours of nursing care per resident daily. This is better than average. In calculating our nursing grades, we apply more weight to hours performed by more highly skilled nurses such as registered nurses. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We look at these statistics as reliable measures of the quality of nursing care, since better care tends to reduce these problems.
Short-term Care Quality
Incredibly, we gave this facility a grade of B- for our short-term care rating, which really isn't too bad of a score. Our short-term care grades are likely more meaningful for folks in need of a nursing home for rehabilitation. Rehabilitation generally requires additional skilled nursing. Skilled nursing means not just nursing, but also physical and speech therapy, as well as other forms of therapy. This nursing home is above the national average in terms of its level of both physical therapy and registered nurse staffing provided to its patients. These are generally good indicators of quality short-term care. Lastly, we considered the percentage of patients that were able to return home from this nursing home. In addition to performing well in the area of physical therapy hours, we found that it also fared well in this area with 68.1 percent of its residents returning home.
Facility Inspections
Sadly, this facility received a grade of just D in our inspection category. This is well below average grade. Our inspection grades weigh many items on the nursing home's recent inspection reports. If you see too many deficiencies on the inspection reports, this is typically the worst sign. Severe deficiencies indicate a threat to the well being of residents. This nursing home was assessed 8 deficiencies on its inspection report. The only positive thing we can say is that none of its deficiencies were in the categories that indicate they created a threat to resident safety or health. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.
Long-term Care Quality
Switching gears to our fourth category, we awarded this nursing home a grade of D in the area of long-term care. This is the nursing home's worst category rating. Nursing homes that do not fare well in long-term care often don't provide as much nursing care and also may be lagging in a few of the areas of routine personal care we looked at. After considering the quantity of care provided by nurses and other staff, we then looked at the nursing home's vaccination data. This facility vaccinated 93.50282 percent of its patients against pneumonia, which is slightly below what we were hoping for but still a decent figure. Lastly, we looked at the facility's number of hospitalizations. Here we found that this nursing home fared poorly with 2.84 hospitalizations per one thousand long-term resident days. Unfortunately, this figure is nearly double the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heartland Health Care Center-Ann Arbor Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are often caused by residents staying in one position for too long. Better nursing care can reduce the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percentage of residents that suffered from a major fall. Falls leading to severe injuries are routinely associated with poor nursing care. Additional nurse staffing can minimize the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This metric is a measure of the percent of long-term care patients who have suffered from urinary tract infections. UTI's may be an indicator of worse hygiene protocols. Nevertheless, this datapoint can also be misleading for certain facilities due to varying reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is an indication of the percent of long-term stay patients taking antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to confirm these drugs are being used appropriately. In some cases, excessive reliance on these medications may indicate that a facility is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This figure indicates the percent of long-term care residents receiving antianxiety drugs.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percent of residents showing symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint measures the percent of long-term care residents who were administered the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these vaccines critical to patient well-being.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients who required increased assistance with activities of daily living over time. High levels of needing for assistance with ADL's may indicate deterioration of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This indicates the percent of residents that retained mobility levels over time. Retaining mobility can be a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of times residents are rehospitalized per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is critical to restoring the health of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of emergency room visits per thousand days of short-term care. There is generally a correlation between having fewer emergency room visits and the overall quality of rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term care residents who experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better