With an address in Portales, New Mexico, Heartland Continuing Care Center is the sole option we identified there. With a abysmal overall grade of F, this facility didn't fare well in our assessment. At the end of the day, you'd be better off to avoid of this nursing home. More information on this facility's category grades may be found below. Its best category was inspections, which is addressed in the next paragraph.
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Heartland Continuing Care Center
- Nursing Home
Updated Apr 1, 2023 by Nick Lata
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Post-Acute Care
- Offers Inpatient Rehab
- Offers Outpatient Rehab
- Personal Care
- Home Making
- Speech Therapy
- Stroke Recovery
- Occupational Therapy
- Physical Therapy
- Nutritional Counseling
- Pain Management
- Orthopedic Rehabilitation
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Registered Staff Hours
Although we gave this facility a terrible overall grade, we awarded it a B- for our inspections rating. In fact, the facility received very impressive inspection report this year. We take several aspects of a facility's inspection report into consideration in computing these inspection grades. One critical factor is health deficiencies. You should keep in mind that the severity of deficiencies is usually more important than the number of deficiencies, as some of these can be quite insignificant. This facility received 4 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be severe deficiencies. This means that CMS didn't consider any of these deficiencies to create an immediate threat to resident health or safety. A couple minor deficiencies are not necessarily the end of the world.
Long-term Care Quality
Moving on to the area of long-term care, this nursing home received a grade of just D in this area. As it turns out, this proved to be one of its better features. When facilities receive this type of score in long-term care it is typically a bad sign for patient care and it may mean that the facility is not as well-staffed with nurses and aids. One of the datapoints we considered in addition to nurse's aid hours was vaccinations. This nursing home provided the pneumonia vaccination to 93.04813 percent of its patients. Surprisingly, this nursing home was actually able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this nursing home has fewer hospitalizations than the majority of nursing homes. This is its best feature in this category.
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Short-term Care Quality
Unfortunately, this facility's third highest score was short-term care. Nevertheless, with a D in this category, it still fared somewhat badly. Short-term care scores are based on a facility's quantity of skilled skilled healthcare professionals. This includes a wide range of nursing services, spanning from registered nurses to physical and speech therapists, not to mention other forms of therapy. Considering its score in this area, we were not surprised to discover that this nursing home is well below average in terms of the quantity of registered nurse and physical therapy hours provided to its patients based on the figures we looked at. Honestly, this was what we expected to find. The last metric we looked at in this category is the percentage of patients who who were able to eventually return home from the nursing home. This nursing home struggled quite a bit in this metric as well, with just 0 percent of its patients returning home.
The last area we analyzed was nursing, which is this nursing home's least impressive category. We gave this nursing home a grade of D in this area. When determining a facility's nursing rating, we weigh the quantity of hours nurses are with patients as well as the level of skill of the nurses. This facility provided just 0.3 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Finally, we also looked at some nursing quality-based metrics in calculating our nursing ratings. This nursing home performed well in terms of avoiding pressure ulcers and major falls. We consider these data points to be reliable measures of the quality of nursing care.
Rating Over Time
Compared to national and state averages across all facilities.
Heartland Continuing Care Center Quality Metrics
Minimizes Pressure Ulcers
In Heartland Continuing Care Center, 7.62% of Patients had Pressure Ulcers
This datapoint is an indication of the percentage of long-term patients who have new or worsened pressure ulcers. We've found that pressure ulcers are an indicator of nursing care quality.
Minimizes Serious Falls
In Heartland Continuing Care Center, 2.58% of Patients had Serious Falls
This indicates the percent of patients that have had a fall which resulted in major injury.
Minimizes Urinary Tract Infections
In Heartland Continuing Care Center, 1.28% of Patients had UTIs
This tells you the percent of patients that suffered from a urinary tract infection. Urinary tract infections are often linked to lower quality nursing care. Better nursing care limits the number likelihood of residents sustaining infections. Note that this metric is affected by by the fact that nursing homes have different reporting standards for UTI's.
Appropriately Uses Anti-Psychotic Medication
In Heartland Continuing Care Center, 15.1% of Patients use Anti-Psychotic Medication
This tells you the percentage of patients who were prescribed antipsychotic drugs. While antipsychotic medications may be vital to many patients, it is important to confirm these medications are being used only where medically required. In limited cases, high levels of antipsychotic drug use may mean that a nursing home is using these medications to subdue residents.
Appropriately Uses Anti-Anxiety Medication
In Heartland Continuing Care Center, 12.99% of Patients use Anti-Anxiety Medication
This indicates the percentage of patients who were given antianxiety drugs. Antianxiety drugs are given to patients suffering from anxiety and depression.
Managing Depression Among Residents
In Heartland Continuing Care Center, 3.66% of Patients
This is the percentage of residents who are demonstrating signs of depression. Higher levels of depression could reveal lower quality care.
Appropriate Vaccine Usage
In Heartland Continuing Care Center, 93.61% of Patients
This is the percentage of residents who have received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Residents Maintain Autonomy
In Heartland Continuing Care Center, 15.55% Percentage of Patients
This metric is a measure of the percentage of long-term stay patients that required more assistance with activities of daily living over time. ADL's include activities such as moving around and eating. Some experts argue this is a reasonable measure of a resident's well-being.
Ability to Keep Residents Mobile
In Heartland Continuing Care Center, 14.96% Percentage of Residents
This metric is a measure of the percent of long-term stay residents who were able to retain mobility. Some argue that the ability to move around is important for patients physical and mental well-being.
In Heartland Continuing Care Center, 1.38 Hospitalizations per 1,000 resident days
This is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Staying out of the hospital is critical to the physical well-being of nursing home residents.
Short-term Care: Rehospitalizations
In Heartland Continuing Care Center, 14.96 Percentage of Residents Rehospitalized
This is the number of times residents are rehospitalized per 1,000 days of short-term patient care. There is a correlation between having fewer hospitalizations and a nursing home's quality of short-term rehabilitation.
Short-term Care: ER Visits
In Heartland Continuing Care Center, 16.43 Percentage of Patients
Measures the number of times residents are sent to the emergency room per 1,000 days of short-term care. Staying out of the emergency room is one way to gauge patient care during rehabilitation.
Short-term Care: Facilitates Functional Improvement
In Heartland Continuing Care Center, 66.9% Percentage of Resident
This indicates the percentage of short-term residents that saw functional improvements, such as enhanced ability to perform activities of daily living.