Heart of the Ozarks Healthcare Center is an average-sized nursing home in Ava, Missouri. This facility was given an overall grade of B, which is a very respectable grade. You can definitely do much worse than this facility. This nursing home was better in some categories than others, but it didn't have any weak links in any of the major categories discussed below. More information about these categories can be found below.
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Heart of the Ozarks Healthcare Center
- Nursing Home
- Adult Day Care
Updated Apr 1, 2023 by Nick Reese
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Individual
- Offers Hospice
- Offers Respite Care
- Offers Inpatient Rehab
Specialized Services
- Personal Care
- Medication Management
- Home Making
- Transportation
- Medical Transportation
- Speech Therapy
- IV Antibiotic Therapy
- Dentistry
- Wound Care
- Occupational Therapy
- Podiatry
- Nutritional Counseling
- Pharmacy
- Laboratory
- X-Ray
- Recreational Therapy
- Optometry
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Registered Staff Hours
Facility Inspections
In addition to receiving a strong overall grade, this facility also earned first-rate health inspections in recent years. We awarded it one of our higher scores in this category, with a grade of A. Our inspection ratings account for several factors included in a facility's inspection report. One key criteria we look at is the number and severity of deficiencies. Places with better grades in this category usually have few of these severe deficiencies. Although this nursing home had some deficiencies on its inspection report, none were serious based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
This nursing home is also strong in the category of long-term care, where it was given a grade of B+. It outperformed most nursing homes in this area. Nursing homes that excel in long-term care tend to be well-staffed and provide extensive hands on care to patients. One of the statistics we considered in addition to nursing hours was vaccinations. This facility provided the pneumonia vaccine to 99.63504 percent of its patients. This is a reliable method to avoid unnecessary deaths and hospitalizations for the aged 65 and up population. Finally, this place was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.
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Short-term Care Quality
The third best category we gave this nursing home in any category came in the area of short-term care, where we awarded it a B-. Our short-term care ratings are based in part on a nursing home's quantity of skilled skilled healthcare professionals. This means a vast range of nursing services, ranging from registered nurses to physical and occupational therapists, in addition to other types of therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all nursing homes employs these skilled professionals. However, based on the information they provided, they do not appear to employ physical therapists. The last item we assessed in this area is the percentage of patients who ultimately returned home from the nursing home. We found that just 0 percent of this nursing home's residents returned home. This figure was below average.
Nurse Quality
The last category we looked at was nursing. This facility was awarded a grade of C for this category. We scrutinized the licensure of nurses working for the facility, in addition to the quantity of time the nurses worked with patients, in determining our rating in this area. This facility averages just 0.3 hours of nursing care per resident daily, which is a very low figure. Lastly, we also assessed some nursing quality-based metrics. While this place got dinged a bit for nursing hours per resident, it excelled in a few of these quality-based metrics. With fewer than five percent of its residents sustaining pressure ulcers, it performed remarkably well in this statistic. This is typically a good indicator of quality nursing care. Pressure ulcers can typically be prevented by providing better nursing care, such as employing a system of turning a resident more frequently.
Rating Over Time
Compared to national and state averages across all facilities.
Heart of the Ozarks Healthcare Center Quality Metrics
Minimizes Pressure Ulcers
In Heart of the Ozarks Healthcare Center, 9.2% of Patients had Pressure Ulcers
This indicates the percentage of patients who have had a pressure ulcer. Pressure ulcers are skin damage resulting from staying in the same position for an excessive period of time.
Minimizes Serious Falls
In Heart of the Ozarks Healthcare Center, 3.84% of Patients had Serious Falls
This metric is an indication of the percentage of long-term residents who suffered falls leading to serious injury. Falls can happen for a variety of reasons, but high rates of falls resulting in injuries could be an indicator of poor nursing care.
Minimizes Urinary Tract Infections
In Heart of the Ozarks Healthcare Center, 3.29% of Patients had UTIs
This indicates the percentage of residents that suffered from a urinary tract infection. UTI's are often the result of nursing homes with worse hygiene protocols. Better hygiene protocols limits the number of UTI's sustained by residents in a nursing home. Note that this datapoint is sometimes skewed by the fact that facilities have varying reporting standards for infections.
Appropriately Uses Anti-Psychotic Medication
In Heart of the Ozarks Healthcare Center, 20.12% of Patients use Anti-Psychotic Medication
This metric measures the percentage of long-term stay patients that are administered antipsychotic medication. High levels of antipsychotic drug use may indicate a facility is using these drugs to subdue residents in scenarios where such medications aren't medically required. Nevertheless, some facilities may need to rely on these medications due to having more patients with dementia.
Appropriately Uses Anti-Anxiety Medication
In Heart of the Ozarks Healthcare Center, 24.45% of Patients use Anti-Anxiety Medication
This datapoint indicates the percent of long-term stay residents receiving antianxiety medications.
Managing Depression Among Residents
In Heart of the Ozarks Healthcare Center, 5.4% of Patients
This indicates the percent of residents showing symptoms of depression.
Appropriate Vaccine Usage
In Heart of the Ozarks Healthcare Center, 86.07% of Patients
This datapoint measures the percent of long-term residents who were given the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home residents, making these types of vaccines critical to patient health.
Residents Maintain Autonomy
In Heart of the Ozarks Healthcare Center, 15.8% Percentage of Patients
This metric is a measure of the percent of long-term stay patients that needed additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing.
Ability to Keep Residents Mobile
In Heart of the Ozarks Healthcare Center, 13.34% Percentage of Residents
This is the percentage of residents that maintained mobility over time. Preserving mobility can be a great sign for residents' well-being.
Hospitalizations
In Heart of the Ozarks Healthcare Center, 1.86 Hospitalizations per 1,000 resident days
This tells you the number of times residents are hospitalized per 1,000 days of care. There is usually a correlation between keeping patients out of the hospital and the overall quality of nursing home care.
Short-term Care: Rehospitalizations
In Heart of the Ozarks Healthcare Center, 13.34 Percentage of Residents Rehospitalized
This metric tracks the number of times residents are rehospitalized per thousand days of short-term resident care. Minimizing rehospitalizations during rehabilitation is key to restoring the physical well-being of residents.
Short-term Care: ER Visits
In Heart of the Ozarks Healthcare Center, 13.27 Percentage of Patients
This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term care.
Short-term Care: Facilitates Functional Improvement
In Heart of the Ozarks Healthcare Center, 71.67% Percentage of Resident
This datapoint measures the percentage of short-term residents who saw functional improvements.