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Heart of the Ozarks Healthcare Center

  • Nursing Home
  • Adult Day Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: B-minus
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: A-Feb 19: A-May 19: B+Jun 19: B+Jul 19: BAug 19: BSep 19: BJan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: CJul 20: CAug 20: CSep 20: B-Oct 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: BAug 21: BSep 21: BOct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: CMay 22: CJun 22: CAug 22: B-Sep 22: B-
See Rating Overview

2004 Crestview Street, PO Box 727,
Ava MO 65608

(417) 683-4129

60.75% estimated occupancy 1

Heart of the Ozarks Healthcare Center is an average-sized nursing home in Ava, Missouri. This facility was given an overall grade of B-, which is a middle of the road grade. You can definitely do worse than this facility. The best part of this nursing home's profile was its exemplary inspection reports. We discuss inspections in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Individual
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Optometry

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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September
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October
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January
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February
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March
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Facility Inspections

Grade: A

The primary reason this ended up being a decent nursing home is that it received an excellent inspection score. In fact, its inspection score was far superior to its overall score. In our inspections category, we gave it a grade of A. Our inspection ratings account for several factors found on a facility's inspection report. One key criteria we consider is the quantity and severity of deficiencies. Nursing homes with higher scores in this area tend to have very few severe deficiencies. Although this nursing home had a few deficiencies on its government inspection report, none of them were major deficiencies based on CMS' scale. The fact that the deficiencies were relatively minor made us feel better about this inspection report.

Nurse Quality

Grade: B

We also wanted to point out that this nursing home received an B in nursing. Our nursing grade is largely tied to the facility's nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can typically be prevented if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: B-minus

This facilities third most favorable area was short-term care. We gave it a grade of B- in this area. This is basically a middle of the road grade in this category. Short-term care grades are typically employed to judge a facility's rehabilitation services In order to provide good rehabilitation services, nursing homes generally must have higher levels of highly skilled nursing services. Skilled nursing includes registered nurses, physical therapists, speech therapists and other highly skilled individuals. Fortunately, it appear that this facility employs registered nurses. Not all facilities employs these types of nurses. On the other hand, according to the data they provided, they do not appear to employ physical therapists. The last datapoint we assessed in this area is the percentage of patients who were able to leave the facility and return home. We discovered that just 0 percent of this facility's residents were able to return home, which is actually below average.

Long-term Care Quality

Grade: D

The last category we rated is long-term care, which proved to be this nursing home's least impressive area. We gave this facility a D in this category. Sadly, this grade pulled down the facility's overall grade a bit. In a long-term care environment, the primary goal is to maintain patients' quality of life and keep them safe. In addition to looking at the amount of care provided by aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility provided the vaccine to 99.6063 percent of its patients. To our surprise, this place also fared well at keeping its patients out of the hospital. Indeed, it had just 0.01 hospitalizations per 1,000 long-term resident days. Unfortunately, some of its other scores in this category were not as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heart of the Ozarks Healthcare Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Heart of the Ozarks Healthcare Center, 9.28% of Patients had Pressure Ulcers

This statistic tells you the percentage of long-term patients that developed new or worsened pressure ulcers or bed sores. We use this statistic in calculating our nursing grades.

Minimizes Serious Falls

Grade: C

In Heart of the Ozarks Healthcare Center, 3.89% of Patients had Serious Falls

This indicates the percentage of patients that sustained a major fall. Falls leading to serious injuries are considered by many in the nursing home industry to be a barometer of the quality of nursing care . Major falls are often caused by lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B

In Heart of the Ozarks Healthcare Center, 3.39% of Patients had UTIs

This datapoint is an indication of the percent of long-term patients which suffered from UTI's. Although a higher rate of these infections could reflect poorly on a facility's nursing care, it is difficult to compare different facilities due to varying reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Heart of the Ozarks Healthcare Center, 20.47% of Patients use Anti-Psychotic Medication

This indicates the percent of patients who were prescribed antipsychotic medications. Antipsychotic drugs are prescribed to patients for a variety of conditions, including cognitive disorders. Tragically, in some situations, high levels of antipsychotic drug use may suggest a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Heart of the Ozarks Healthcare Center, 24.32% of Patients use Anti-Anxiety Medication

This is the percentage of residents prescribed antianxiety drugs. These drugs are given to patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: B

In Heart of the Ozarks Healthcare Center, 4.19% of Patients

This tells you the percentage of patients demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Heart of the Ozarks Healthcare Center, 88.53% of Patients

This indicates the percent of residents that received the pneumonia and flu vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-minus

In Heart of the Ozarks Healthcare Center, 14.79% Percentage of Patients

This is a measure of the percent of long-term stay residents who required more assistance with activities of daily living over time. ADL's include activities such as moving around and eating. Some experts believe that this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B

In Heart of the Ozarks Healthcare Center, 14.68% Percentage of Residents

This is the percentage of patients that remained mobile levels over time. Optimizing mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: A

In Heart of the Ozarks Healthcare Center, 1.7 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of care. There is typically a correlation between staying out of the hospital and the quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: B

In Heart of the Ozarks Healthcare Center, 14.68 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: A

In Heart of the Ozarks Healthcare Center, 11.55 Percentage of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heart of the Ozarks Healthcare Center, 72.81% Percentage of Resident

This indicates the percent of short-term residents that saw functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of autonomy with activities of daily living generally correlates with better rehabilitation.