Hayward Health Services

One of the reasons this ended up being a great nursing home is it earned an impressive inspection grade. In fact, inspections ended up being its best category. In that category, we gave this nursing home a grade of A. We weigh several aspects of a nursing home's inspection report in calculating these inspection scores. One of those factors is health deficiencies. It should be noted that the severity of the deficiencies is arguably more important than the quantity of deficiencies, as some deficiencies are relatively minor. This facility was hit with 2 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be major deficiencies. This means that the inspectors didn't deem any of these deficiencies to be an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This nursing home also was elite in the category of short-term care, where we awarded it a grade of A. Only a select group of nursing homes fared better in this category. In our short-term care assessment, we strive to forge a fair gauge for rehabilitation services. In this process, we look at a facility's offerings of skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. Fortunately, it looks like this facility employs registered nurses. Not every facility employs these skilled professionals. However, according to the information this nursing home provided, it does not look like the facility employs physical therapists. Finally, we considered the number of patients who were able to return to the community from this facility. We found that 5.1 percent of this nursing home's residents returned home.

We also wanted to emphasize the fact that this facility received an impressive grade of A- in our nursing category. In determining our nursing scores, we analyze both the number of hours nurses spend with residents and the training levels of the nurses. This nursing home averages 0.3 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This facility performed very well in terms of minimizing its residents' major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Turning to our fourth area, this nursing home also performed well in our long-term care category. In fact, we awarded it a grade of B+ in that area. This wrapped up a first-rate profile. Facilities that receive this kind of score in this category tend to provide consistent around the clock care to ensure patients are well cared for. On top of assessing the quantity of care provided by aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This facility administered the vaccine to 99.18033 percent of its patients, which is an impressive figure. Pneumonia tragically can be a dangerous illness for nursing home residents so we prefer when a nursing home does not roll the dice on this issue. Finally, this facility was able to limit hospitalizations. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.