Havenwood Heritage Heights

To go along with its strong overall grade, we awarded this nursing home a grade of A+ for our inspections rating. Our inspection scores are based on several items located in the a nursing home's recent inspection reports. Places that excel in this category have few deficiencies on their reports. Most importantly, these places should not have any severe deficiencies which are associated with risks to patient safety. Fortunately, although this place had some minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This tells you that CMS didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

We also awarded this nursing home a grade of A+ for its nursing grade. We assessed the skill-level of nurses employed by the nursing home, as well as the quantity of hours those nurses were with patients, in calculating our grade in this category. This nursing home provides 0.5 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any place the state in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can often be avoided by offering better nursing care, such as having a system of turning a patient more frequently.

In the third area we looked at, this nursing home received elite marks in the category of long-term care. As a result, it received one of our best scores in that category with a of A+. Facilities that do well in long-term care tend to provide patients with better supervision and stay on top of routine medical care. Once we assessed the volume of care provided by nurses aids and other staff, we then analyzed the nursing home's vaccination data. This nursing home vaccinated 94.44444 percent of its residents against pneumonia. Vaccines are critical to keeping patients healthy. Clearly, this place is doing something right in this area as it also excelled at keeping its residents out of the hospital. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

In the final category we rated, this nursing home was awarded an impressive grade grade of A in our short-term care category. With this grade, the nursing home wrapped up a straight A report card. Short-term care grades are important for residents requiring rehabilitation. Rehabilitation generally requires additional skilled nursing services. This means a wide spectrum of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other types of therapy. Fortunately, it looks like this facility has registered nurses on staff. Not every facility employs these types of nurses. However, based on the information they provided, they do not appear to employ physical therapists. Finally, we considered the percentage of patients who were able to return to the community from this nursing home. We found that 4.8 percent of this nursing home's residents returned home.