Harris Hill Center, Genesis Healthcare
20 Maitland Street, Concord NH 03301 · (603) 224-1319 · 96% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Harris Hill Center, Genesis Healthcare is an average-sized nursing home in Concord, New Hampshire. With an overall grade of B+, this nursing home ended up being one of the 50 best nursing homes in New Hampshire. Based on our assessment, this place ought to meet the needs of most people. The best aspect of this facility's impressive report card is its inspection rating. Inspection reports are discussed in the next paragraph
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 85 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
One of the many reasons this turned out to be a quality nursing home is that it received an A+ inspection grade. This is simply as good as it gets in this critical category. Inspection grades weigh a host of factors found on a facility's inspection reports. One key criteria we consider is the quantity and severity of deficiencies. Facilities with higher grades in this area typically have very few severe deficiencies. While this facility had a few minor dings on its report, it had no severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This tells you that the inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
This facility received impressive scores in the area of long-term care as well. Consequently, we gave it one of our best grades in that category with a score of A-. When facilities receive this kind of grade in long-term care it is a good sign for patient care and indicates that the place is well-staffed with nurses and aids. After looking at the volume of care provided by nurses aids and other staff, we turned to the facility's vaccination records. This facility vaccinated 100 percent of its patients against pneumonia. Vaccines are vital to keeping residents out of the hospital. This nursing home also keeps its residents out of the hospital. Indeed, it had only 1.28 hospitalizations per 1,000 long-term resident days, which is a much lower hospitalization rate than the majority of nursing homes.
Short-term Care Quality
The third category we analyzed is short-term care. This facility received a very positive short-term care score, with a B+ in this area. In calculating our short-term care ratings, we scrutinize a nursing home's levels of highly skilled nursing, which includes registered nurses, physical therapists respiratory therapists and other licensed professionals. This area is more often than not a reliable measure of the facility's rehabilitation services. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. Lastly, we considered the number of patients who were able to return to the community from this nursing home, which as an area this facility performed much more favorably. It outperformed the vast majority of nursing homes in the country with 62.1 percent of its patients returning home. This is a significantly higher rate than most facilities.
Nurse Quality
The final area we analyzed was nursing, in which this nursing home was awarded a B-. This actually turned out to be this facility's least impressive category. This is still not a terrible score. There are several criteria within this area. Many of these criteria are tied to nurse staffing. This facility provided 3.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We view these data points as reliable indicators of the quality of nursing care, since better care tends to reduce these problems.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Harris Hill Center, Genesis Healthcare Quality Metrics
Minimizes Pressure Ulcers
This indicates the percent of patients who suffered from a pressure ulcer. Pressure ulcers are considered to be a barometer of nursing care . Pressure ulcers, which are also referred to as bed sores, are often caused by patients not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percentage of patients that suffered from a major fall. Falls resulting in serious injuries are often linked to lower quality nursing care. More supervision can minimize the percentage of residents in a nursing home who sustain major falls.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents who sustained a urinary tract infection. These infections are associated with insufficient hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percentage of patients who were prescribed antipsychotic medications. Antipsychotic medications are administered to residents for a variety of conditions, including cognitive disorders. Tragically, in some cases, high levels of antipsychotic drug use may suggest that a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is a measure of the percent of long-term residents who were prescribed antianxiety drugs. These medications are commonly used to treat patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint is a measure of the percentage of long-term stay patients who are showing depressive symptoms. Many argue this is a measure of quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of residents who were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of residents who needed more assistance with activities of daily living over time.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents who maintained mobility over time. Retaining mobility can be a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of times residents are rehospitalized per thousand days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric is a measure of the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term care patients that saw functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better