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Twin Cities Nursing and Rehab

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Feb 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: FOct 20: DJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: F
See Rating Overview
Twin Cities Nursing and Rehab's website

1385 E Empire Ave,
Benton Harbor MI 49022

(269) 925-0033

26.21% estimated occupancy 1

Please note our records indicate that Twin Cities Nursing and Rehab has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Note: Twin Cities Nursing and Rehab has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Twin Cities Nursing and Rehab is located in Benton Harbor, Michigan. This city has 31,814 people. This nursing home received an overall rating of F. Based on our analysis, this nursing home likely isn't a good fit for any prospective resident. Finally, there was an ownership change at this facility in the last year. Ideally, their performance will improve under new ownership.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • No Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Colostomy Care
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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March
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April
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May
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June
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Nurse Quality

Grade: B-minus

Even though we gave this nursing home a terrible overall score, we awarded it a B- for our nursing rating. Nursing grades are largely based on a nursing home's nurse staffing. This nursing home averages just 0 hours of nursing care per resident per day. This is a very low figure. Despite having low quantities of nursing care, this facility surprisingly fared better in some of the quality measures we looked at. It scored well when it comes to minimizing its residents' pressure ulcers and major falls.

Short-term Care Quality

Grade: C

We were also stunned to find that this nursing home received a reasonably solid short-term care grade in our assessment. We gave it a grade of C in that area. Our short-term care grades are vital for people seeking rehabilitation. Rehabilitation generally utilizes more highly-skilled nursing. Skilled nursing means a broad spectrum of services, spanning from registered nurses to physical and occupational therapists, as well as other types of therapy. Unfortunately, this place was below average in terms of its number of registered nurse and physical therapy hours provided to its residents based on the metrics we assessed. The real question is whether this adversely affected quality of care. The last metric we assessed in this area is the percentage of residents who were able to leave the facility and return to the community. We discovered that just 3.8 percent of this facility's residents were able to return home, which is actually below average.

Facility Inspections

Grade: F

We wanted to point out that this facility received a lowly F for its inspection grade. An F in this area is particularly troublesome because it usually points to red flags on the facility's government inspection reports. For places with poor inspection grades, you should focus on any severe deficiencies found on their inspection reports. This facility was hit with 7 deficiencies by CMS. The only positive thing we found is that none of its deficiencies were in the categories that indicate that they posed a threat to patient health or safety. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Long-term Care Quality

Grade: F

Moving on to the final area, this nursing home didn't perform well in this category either. Due to an abysmal grade of F in long-term care, this is about as bad as it gets. Long-term care scores in this range generally are a bad sign for the quantity and quality of care provided by nurses and aids, as well as the levels of routine medical care available. Once we assessed the quantity of nursing care, we then analyzed the facility's vaccination data. Frankly, we were a bit worried that this facility vaccinated only 66.30435 percent of its patients for pneumonia. To our surprise, this nursing home was actually able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this facility has fewer hospitalizations than the majority of nursing homes. This was its best score in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Twin Cities Nursing and Rehab Quality Metrics

Minimizes Pressure Ulcers

Grade: F

In Twin Cities Nursing and Rehab, 8.85% of Patients had Pressure Ulcers

This indicates the percentage of residents that suffered from a pressure ulcer. Pressure ulcers, which are also known as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing care can reduce the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-plus

In Twin Cities Nursing and Rehab, 2.88% of Patients had Serious Falls

This tells you the percentage of residents who suffered from a major fall. Falls resulting in serious injury are considered by many experts to be a barometer of the quality of nursing care at a nursing home. Major falls resulting in injury are often caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In Twin Cities Nursing and Rehab, 2.36% of Patients had UTIs

This tells you the percentage of patients who have had a urinary tract infection. Urinary tract infections are routinely the result of poor nursing care. Better nursing care reduces the number of UTI's sustained by residents in a nursing home. We want to point out that this metric is affected by by the fact that nursing homes have incongruent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: F

In Twin Cities Nursing and Rehab, 13.01% of Patients use Anti-Psychotic Medication

This indicates the percent of patients who were prescribed antipsychotic medications. Antipsychotic drugs are prescribed to patients for a variety of medical conditions, including cognitive disorders. Sadly, in some cases, high levels of antipsychotic drug use may suggest that a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Twin Cities Nursing and Rehab, 18.73% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were prescribed antianxiety drugs. Antianxiety medications are given to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B

In Twin Cities Nursing and Rehab, 3.47% of Patients

This datapoint is a measure of the percentage of long-term care patients who are demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: F

In Twin Cities Nursing and Rehab, 91.4% of Patients

This tells you the percent of patients that received the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: F

In Twin Cities Nursing and Rehab, 12.4% Percentage of Patients

Measures the percentage of long-term residents that required additional assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating.

Ability to Keep Residents Mobile

Grade: A-plus

In Twin Cities Nursing and Rehab, 19.67% Percentage of Residents

This metric measures the percentage of long-term stay patients who maintained mobility.

Hospitalizations

Grade: A-plus

In Twin Cities Nursing and Rehab, 1.35 Hospitalizations per 1,000 resident days

This is a measure of the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: F

In Twin Cities Nursing and Rehab, 19.67 Percentage of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term patient care. There is a correlation between reduced hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Twin Cities Nursing and Rehab, 76.5% Percentage of Resident

This datapoint measures the percentage of short-term care patients who saw functional improvements.

Nearby Hospitals

  • Lakeland Hospital, St JosephAcute Care Hospitals 2.78 miles away1234 Napier Avenue Saint Joseph Michigan 49085Voluntary non-profit - Private(269) 983-8300
  • Ascension Borgess Lee HospitalCritical Access Hospitals 17.82 miles away420 W High St Dowagiac Michigan 49047Voluntary non-profit - Church(269) 782-8681

Nearby Dialysis

  • Fresenius Medical Care at Benton Harbor1.8 miles away338 8th St Benton Harbor Michigan 49022CMS Rating: 2 stars Dialysis Stations: 21 (269) 605-0135
  • Liberty Dialysis at Lakeland - Royalton3.99 miles away3772 Hollywood Rd Saint Joseph Michigan 49085Dialysis Stations: 1 (269) 428-7474
  • Us Renal Care Watervliet Dialysis11.11 miles away8816 Red Arrow Hwy Watervliet Michigan 49098Dialysis Stations: 16 (269) 463-3719