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Hale Makua Health Services

  • Nursing Home
  • Home Health Agency
  • Adult Day Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: AFeb 19: AMar 19: AApr 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: AOct 20: AJan 21: AFeb 21: AMar 21: AApr 21: AMay 21: AJun 21: AJul 21: A+Aug 21: A+Sep 21: A+Oct 21: ANov 21: AJan 22: AFeb 22: AMar 22: AApr 22: A-May 22: A-Jun 22: A-Aug 22: DSep 22: D
See Rating Overview
Hale Makua Health Services's website

1540 Lower Main Street,
Wailuku HI 96793

(808) 243-1722

81% estimated occupancy 1

Note: Hale Makua Health Services has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Hale Makua Health Services is an average-sized non-profit nursing home located in Wailuku, Hawaii. This facility is a well below average nursing home. A grade of this caliber suggests we found some red flags. If you are not satisfied with this facility's pedestrian overall grade, you may have to look in other cities as this is the only nursing home in Wailuku. More information on this nursing home's category grades is available below. Its best category was inspections, which is addressed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy

Awards

Top Nursing Home in Hawaii badge

Top Nursing Home in Hawaii Awards 2019

Top Nursing Home in Hawaii badge

Top Nursing Home in Hawaii Awards 2020

Top Nursing Home in Hawaii badge

Top Nursing Home in Hawaii Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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Facility Inspections

Grade: B-minus

While we were not high on this facility overall, we gave it a B- for our inspections rating. This grade is better than this facility's overall grade. We would argue that one of the most critical factors in evaluating an inspection report is deficiencies. In this regard, we especially look at the severity of those deficiencies. While this place had a few minor dings on its report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you that the government inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Nurse Quality

Grade: B-minus

This nursing home actually received a decent grade in the area of nursing as well. We awarded it a grade of B- for that category, which is not a bad score. Our nursing score is mostly tied to a nursing home's nurse staffing. This nursing home provided just 0.4 hours of nursing care per patient per day. This figure is far below average. Finally, we also assessed some nursing quality measures. While this place got dinged a bit for nursing hours, it actually excelled in some of these quality-based measures. With less than five percent of its patients experiencing pressure ulcers, it did well in this area. This is often a good indicator of quality nursing care. Pressure ulcers can many times be avoided by offering better nursing care, such as by having a protocol of moving residents even once per day.

Short-term Care Quality

Grade: B-minus

This nursing home's next highest area ended up being short-term care. In that category, we gave this nursing home a B-. Our short-term care grades are arguably most important for patients requiring a nursing home for rehabilitation. Rehabilitation typically mandates additional highly-skilled nursing. Skilled nursing includes not only nursing services, but also physical and occupational therapy, as well as other forms of therapy. Unfortunately, we found that this nursing home provided fewer physical therapist and registered nurse hours per resident than most other nursing homes. The last datapoint we looked at in this area is the percentage of residents that eventually returned home from the facility. We found that just 0 percent of this nursing home's patients returned home.

Long-term Care Quality

Grade: B-minus

Our next area is long-term care, where we awarded this facility a B- in that area. In the area of long-term care, we focus more on the amount of care offered by a nursing home, as opposed to more medically-intensive services. In addition to considering the quantity of care provided by nurses and other staff, we analyzed the percentage of residents vaccinated for pneumonia. Fortunately, this nursing home administered the vaccine to 98.48485 percent of its residents, which is a very solid percentage. This facility keeps its patients out of the hospital. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Hale Makua Health Services Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Hale Makua Health Services, 5.33% of Patients had Pressure Ulcers

This is the percentage of patients who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely the result of patients staying in one position for too long. Better nursing protocols can reduce the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: C

In Hale Makua Health Services, 2.13% of Patients had Serious Falls

This is the percent of residents that suffered from a major fall. Falls resulting in severe injuries are often the result of poor nursing care. Closer supervision minimizes the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: C

In Hale Makua Health Services, 2.68% of Patients had UTIs

This is the percent of residents who have had a urinary tract infection. UTI's are considered by many experts to be a measure of the quality of nursing care . UTI's are often the result of worse hygiene protocols. Nevertheless, this datapoint could also be misleading for some nursing homes due to different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Hale Makua Health Services, 9.16% of Patients use Anti-Psychotic Medication

This figure is a measure of the percent of long-term stay patients that are administered antipsychotic drugs. Increased usage of these drugs may suggest a nursing home is using these drugs to subdue residents in scenarios where such medications aren't medically required. However, some nursing homes need to rely on these medications due to having more patients suffering from Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Hale Makua Health Services, 7.57% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients who were given antianxiety medications. These drugs are generally given to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In Hale Makua Health Services, 1.5% of Patients

This indicates the percentage of patients who are demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Hale Makua Health Services, 97.18% of Patients

This indicates the percentage of residents who were administered the pneumonia and flu vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-plus

In Hale Makua Health Services, 11.05% Percentage of Patients

This tells you the percent of residents that required additional assistance with activities of daily living over time. High levels of dependence on staff for assistance with activities of daily living may be a sign of deterioration of a resident's medical condition.

Ability to Keep Residents Mobile

Grade: B-plus

In Hale Makua Health Services, 19.95% Percentage of Residents

This metric tracks the percentage of long-term stay residents that remained mobile levels. Many believe that the ability to move around is important for patients mental and physical well-being.

Hospitalizations

Grade: B-plus

In Hale Makua Health Services, 0.86 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Hale Makua Health Services, 19.95 Percentage of Residents Rehospitalized

This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: A-plus

In Hale Makua Health Services, 6.55 Percentage of Patients

This tells you the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Hale Makua Health Services, 78.07% Percentage of Resident

This indicates the percent of short-term patients that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with ADL's typically correlates with better rehabilitation services.

Nearby Hospitals

  • Kula HospitalCritical Access Hospitals 17.65 miles away100 Keokea Place Kula Hawaii 96790Government - State(808) 878-1221

Nearby Dialysis

  • Maui Dialysis Facility0.62 miles away105 Maui Lani Parkway Island of Maui Wailuku Hawaii 96793CMS Rating: 3 stars Dialysis Stations: 53 (808) 244-9600
  • Rainbow Dialysis0.71 miles away80 Mahalani St., Ste 100 Wailuku Hawaii 96793CMS Rating: 3 stars Dialysis Stations: 11 (808) 298-0555
  • Kahana Dialysis11.92 miles away10 Hoohui Road Suite 100 Island of Maui Lahaina Hawaii 96761Dialysis Stations: 12 (808) 669-6628
  • Rainbow Dialysis Lahaina11.92 miles away305 Keawe Street Suite 503 Lahaina Hawaii 96761Dialysis Stations: 6 (808) 661-8372