Hackett Hill Healthcare Center
191 Hackett Hill Road, Manchester NH 03102 · (603) 668-8161 · 94.57% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Hackett Hill Healthcare Center is located in Manchester, New Hampshire. We gave this facility an A- overall grade, ranking it in the top third of all facilities in the country. We can not find many bad things to say about this facility. Its grades are impeccable. The best part of this facility's strong report card was its inspection rating. We discuss inspections in the next section
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 70 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
We also wanted to emphasize the fact that this nursing home earned near flawless inspections in recent years. We gave them an A+ in this area. These inspection scores weigh several factors, including deficiencies and federal fines. You can learn more about each of these issues by obtaining copies of nursing homes' inspection reports. While this place had some deficiencies on its inspection report, none were serious based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
This nursing home also was strong in the area of long-term care, where we gave it a grade of A. Few nursing homes received a better grade in this area. When facilities receive this kind of grade in long-term care it is usually a good sign for resident care and indicates that the place is well-staffed with nurses and aids. On top of assessing the volume of care provided by aids and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home vaccinated 99.45355 percent of its patients, which is much higher than most nursing homes. Lastly, we looked at the nursing home's number of hospitalizations. We found that this facility had 3.39 hospitalizations per 1,000 long-term resident days. While this admittedly wasn't as favorable as most of its other scores in this category, this number may be skewed for some nursing homes due to some of the preexisting medical conditions of patients.
Short-term Care Quality
Turning to an additional strength for this facility, we awarded them one of our more positive scores in our short-term care category as well, with a B. In the category of short-term care, we seek to assess indicators of a nursing home's rehabilitation services. We assess a nursing home's skilled nursing services, such as the ones performed by registered nurses and physical, occupational and other therapists. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. The last statistic we assessed in this category is the number of residents who were able to leave the facility and return to the community. It was above average in this area with 53.9 percent of its residents returning home.
Nurse Quality
The last area we scored was nursing. We awarded this facility a solid grade in this area, with a B-. Although this was not as dominant as several of this nursing home's other scores, it is nevertheless a middle of the pack score. We scrutinized the levels of nurses employed by the facility, as well as the quantity of hours the nurses worked with patients, in computing our score in this category. Based on the CMS data, this nursing home offers 3.6 hours of nursing care per resident per day. Finally, we also looked at a few quality measures in computing our nursing grades. This nursing home was above average in two of the major data points we assessed, with good scores for minimizing its residents' pressure ulcers and major falls.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Hackett Hill Healthcare Center Quality Metrics
Minimizes Pressure Ulcers
This is the percent of patients who suffered from a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be an indicator of nursing care . Pressure ulcers, which are also referred to as bed sores, are routinely caused by patients not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is an indication of the percentage of long-term care patients who had a fall which resulted in serious injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indication of lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients that have had a urinary tract infection. These infections are linked to inadequate hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric indicates the percent of long-term patients who are given antipsychotic drugs. High levels of antipsychotic drug use may indicate a nursing home is using these drugs to control patient behavior in scenarios where such medications aren't medically required. However, some nursing homes need to rely on these medications due to having more residents suffering from dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percent of long-term residents taking antianxiety medications.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric measures the percent of long-term residents exhibiting symptoms of depression. Many in the industry argue that this is a reliable measure of quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of residents that were given the pneumonia and flu vaccines. High vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percent of residents that required additional assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's could be a sign of the decline of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percent of long-term patients that were able to retain mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This is a measure of the number of hospitalizations per 1,000 days of patient care. Minimizing hospitalizations is critical to preserving the physical health of patients.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric tracks the number of rehospitalizations per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This datapoint is a measure of the percent of short-term stay residents who experienced functional improvements.
Percentage of Resident
Higher is Better