Heritage Pointe Rehabilitation and Healthcare Center

To pair with its strong overall score, we gave this nursing home an A+ for the area of inspections. Inspection grades weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these issues by obtaining copies of nursing homes' inspection reports. While this place had a few minor dings on its report, it had zero severe deficiencies. Severe deficiencies are ones found in categories G through L. This tells you that the inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This facility was awarded impressive grades in the category of long-term care as well. Indeed, it received one of our most superb scores in that area with a score of A-. For long-term care residents, the nursing home's primary goal is to maintain residents' quality of life and keep them safe. Once we finished looking at the amount of nursing care, we turned to the facility's vaccination data. This nursing home vaccinated 67.07921 percent of its patients for pneumonia. Although its vaccination rate was a bit lower than we hoped for, this nursing home was able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of C. This wasn't quite on par with some of its other category grades mentioned above. Our nursing score analyzes the facility's nurse staffing levels. We factor in both the levels of skill of those nurses and the number of hours spent with patients. This facility averages just 0.3 hours of nursing care per patient daily, which is not an impressive total. Lastly, we also looked at some nursing quality measures. Although this place got dinged a bit for nursing hours, it excelled in some of these quality-based measures. With less than five percent of its patients suffering from pressure ulcers, it fared remarkably well in this area. This is typically an indicator of quality nursing care. Pressure ulcers can often be prevented by providing better nursing care, such as having a system of moving a resident even once per day.

The last category we scored is short-term care, is this nursing home's weakest category. We awarded this facility a grade of D in this area. This really is one of just a few weak points of an otherwise impressive report card. Short-term care grades are typically used to score a nursing home's rehabilitation services. To have good rehabilitation services, facilities generally must provide higher levels of skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other types of therapists. It looks like this place was below average in multiple staffing metrics we assessed. The facility provided fewer physical therapist and registered nurse hours per patient than most nursing homes. Lastly, we considered the number of patients who were able to return to the community from this nursing home. This definitely was not a strength for this facility. We found that just 4.8 percent of this nursing home's residents returned home. At most facilities, about half of their residents are able to return home so this is well below average.