Greenhaven Health and Rehabilitation Center
801 Greenhaven Drive, Greensboro NC 27406 · (336) 292-8371 · 79.41% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Greenhaven Health and Rehabilitation Center is a facility in Greensboro, North Carolina which has 305,168 people. This facility received an overall grade of F. Greensboro received a city grade of B-, so there are some other options in the city worth looking at. More information on this nursing home's category grades may be found below. Its best category is inspections, which is addressed in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While this nursing home's overall grade was as bad as it gets, it actually didn't perform terribly in the area of inspections. In fact, we awarded it a B- for that category, which is one of our better scores. Our inspection grades account for a host of factors found on a nursing home's inspection report. One key criteria we rely on is the quantity and severity of deficiencies. Although this facility had some deficiencies on its report, none of them were severe based on CMS' deficiency scale. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.
Long-term Care Quality
Included in this facility's host of terrible grades was its F in the area of long-term care. When facilities receive a grade in this range in this category it generally means the facility did not perform well in our measures relating to resident care. In addition to looking at the quantity of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. Frankly, we were a bit alarmed this facility vaccinated only 83.38983 percent of its patients. We were also disappointed with the facility's hospitalization rate. Here we found that this place had 3.39 hospitalizations per 1,000 long-term resident days, which is nearly double the national average.
Nurse Quality
We also wanted to point out that this nursing home received an F for its nursing grade. Nursing ratings are tied to nurse staffing levels. This nursing home offered a meager 3.2 hours of nursing care per patient on a daily basis. This is an alarmingly low total. To pair with its low totals in the area of nursing hours per resident, this place also didn't perform as well in the quality-based measures we looked at in determining our nursing ratings. We looked at the percentage of residents experiencing pressure ulcers and major falls. This facility had more falls and pressure ulcers than the average nursing home. This could be a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. Unfortunately, these scores hurt this nursing home's nursing rating significantly.
Short-term Care Quality
The final area we rated was short-term care. This nursing home received a very poor grade of F in that area. Short-term care ratings are critical for people in need of rehabilitation. Rehabilitation generally requires higher levels of skilled nursing services. This means a broad range of nursing services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Based on its poor score in this category, we were not stunned to find that this nursing home provided significantly fewer registered nurse and physical therapist hours per patient than most nursing homes. The final statistic we considered in this category is the number of residents who were able to leave the nursing home and return to the community. We discovered that just 31.8 percent of this facility's residents were able to return home, which is well below average. The combination of these poor statistics was damning for this facility's short-term care grade.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Greenhaven Health and Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
This datapoint is an indication of the percentage of long-term care residents who suffered from pressure ulcers or bed sores. We bake this statistic into both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This gauges the percentage of long-term residents who had falls which resulted in serious injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries could be a sign of lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This tells you the percentage of residents who have had a urinary tract infection. Urinary tract infections are often associated with facilities with lower levels of hygiene. Better hygiene protocols can limit the number of UTI's sustained by residents in a nursing home. Note that this datapoint is affected by by the fact that facilities have different reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This figure is a measure of the percent of long-term care patients receiving antipsychotic medications. While antipsychotic medications serve an important medical purpose, it is important to make sure these medications are being used appropriately. In some cases, increased usage of these drugs may indicate that a nursing home is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of patients prescribed antianxiety medications. These medications are given to patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percent of residents who are demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is a measure of the percent of long-term care residents who have received the flu and pneumonia vaccines. Respiratory viruses can be fatal for nursing home residents, making these vaccines critical to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of residents that needed additional assistance with activities of daily living over time.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term stay patients that were able to retain mobility. Many would argue that the ability to move around is critical to residents' mental and physical well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per thousand days of patient care. There is usually a correlation between keeping patients out of the hospital and the overall quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint measures the number of emergency room visits per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to measure the well-being of patients during rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term care patients that saw functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better