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Governors Center

  • Nursing Home

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-May 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: B-Jan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: CMay 22: CJun 22: CAug 22: B-Sep 22: B-Oct 22: B-Nov 22: B-Jan 23: CFeb 23: CMar 23: CApr 23: B-
See Rating Overview
Governors Center's website

66 Broad Street,
Westfield MA 01085

(413) 562-5464

70.3% estimated occupancy 1

Governors Center is the lone facility we found in Westfield, Massachusetts. We gave it an overall grade of B-, which is a middle of the pack rating. This place has a few things working in its favor. This nursing home is stronger in some categories than others, but it didn't have any poor grades in any of our major categories discussed below. More information about these categories can be found below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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January
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February
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April
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May
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June
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July
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August
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Long-term Care Quality

Grade: A-minus

This facility earned an elite long-term care grade. In fact, we gave it an A- in this category, which really boosted its overall grade. For prospective residents seeking a permanent place to live rather than rehabilitation, long-term care grades are an important measure. One of the statistics we considered after nurse's aid hours is vaccines. This facility administered the pneumonia vaccination to 61.851852 percent of its residents. While its vaccination rate was a bit lower than we had hoped, we were pleased to find facility was able to limit hospitalizations. It had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Facility Inspections

Grade: B-minus

We also awarded this nursing home a B- for our inspections rating. This is better than its overall grade. These inspection ratings weigh several factors, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. While this facility had a few deficiencies on its inspection report, none of them were serious based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Nurse Quality

Grade: B-minus

Next, we looked at the nursing category where we awarded this nursing home a grade of B-, which is a decent grade. Nursing ratings are primarily tied to a nursing home's level of nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, we also looked at several nursing quality measures. Although this nursing home got dinged a bit for nursing hours, it actually excelled in a few of these quality-based metrics. With fewer than five percent of its patients suffering from pressure ulcers, it performed very well in this statistic. This is generally a good indicator of quality nursing care. Pressure ulcers can many times be prevented by offering better nursing care, such as by having a protocol of moving residents at least once a day.

Short-term Care Quality

Grade: C

Moving on to our fourth area, this nursing home was awarded a C for short-term care, which we consider to be a decent rating. In the category of short-term care, we endeavor to qualify measures of a nursing home's rehabilitation services. We assess a facility's skilled nursing services, including the ones performed by registered nurses and physical therapists. Unfortunately, we were not able to find information about this nursing home's registered nurse or physical therapy staffing. The last measure we considered in this area is the number of residents who ultimately were able to return home from the facility. We found that just 5.1 percent of this facility's patients returned home. This figure was below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Governors Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Governors Center, 6.61% of Patients had Pressure Ulcers

This statistic gauges the percentage of long-term stay patients who suffered from new or worsened pressure ulcers or bed sores. We use this statistic in calculating our nursing grades.

Minimizes Serious Falls

Grade: C

In Governors Center, 3.77% of Patients had Serious Falls

This tells you the percentage of residents that sustained a major fall. Falls leading to serious injury are routinely associated with lower levels of patient supervision. More supervision can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B

In Governors Center, 2.05% of Patients had UTIs

This tells you the percentage of residents who sustained a urinary tract infection. These infections are associated with insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Governors Center, 19.24% of Patients use Anti-Psychotic Medication

This datapoint measures the percentage of long-term care patients who are given antipsychotic medication. Increased usage of these drugs may mean a facility is using these medications to control patient behavior in situations where such medications aren't medically required. Nevertheless, some nursing homes need to rely on these medications due to having more patients with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Governors Center, 18.54% of Patients use Anti-Anxiety Medication

This is the percent of residents who were given antianxiety medications. These medications are used to treat patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A+

In Governors Center, 2.48% of Patients

This metric is a measure of the percentage of long-term care residents exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: D

In Governors Center, 91.39% of Patients

This indicates the percentage of patients who have received the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: B-plus

In Governors Center, 16.21% Percentage of Patients

This is the percent of residents who needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A

In Governors Center, 15.75% Percentage of Residents

This is a measure of the percent of long-term stay patients that maintained mobility. Some would argue that mobility is vital to patients mental and physical well-being.

Hospitalizations

Grade: C

In Governors Center, 1.68 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of care. There is a correlation between keeping patients out of the hospital and the quality of long-term care.

Short-term Care: Rehospitalizations

Grade: D

In Governors Center, 15.75 Percentage of Residents Rehospitalized

This metric tracks the number of rehospitalizations per 1,000 days of short-term resident care. Minimizing rehospitalizations during rehabilitation is key to restoring the physical abilities of patients.

Short-term Care: ER Visits

Grade: B

In Governors Center, 11.2 Percentage of Patients

This metric is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term care. Staying out of the emergency room is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Governors Center, 71.52% Percentage of Resident

This is the percentage of short-term care residents that experienced functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Baystate Noble HospitalAcute Care Hospitals 0.64 miles away115 West Silver Street Westfield Massachusetts 01085Voluntary non-profit - Private(413) 568-2811
  • Baystate Medical CenterAcute Care Hospitals 7.2 miles away759 Chestnut Street Springfield Massachusetts 01199Voluntary non-profit - Private(413) 794-0000
  • Mercy Medical CtrAcute Care Hospitals 7.72 miles away271 Carew Street Springfield Massachusetts 01104Voluntary non-profit - Private(413) 748-9000
  • Holyoke Medical CenterAcute Care Hospitals 8.51 miles away575 Beech Street Holyoke Massachusetts 01040Voluntary non-profit - Private(413) 534-2500
  • Cooley Dickinson Hospital Inc,TheAcute Care Hospitals 15.87 miles away30 Locust Street Northampton Massachusetts 01060Voluntary non-profit - Private(413) 582-2000

Nearby Dialysis

  • Pioneer Valley Dialysis Center6.7 miles away208 Ashley Avenue West Springfield Massachusetts 01089CMS Rating: 4 stars Dialysis Stations: 29 (413) 750-3400
  • Ara-Holyoke Dialysis LLC6.83 miles away36 Lower Westfield Rd Unit C-153 Holyoke Massachusetts 01040Dialysis Stations: 20 (413) 533-3128
  • Heritage Dialysis Center, LLC6.95 miles away67 Cooper Street Agawam Massachusetts 01001Dialysis Stations: 13 (413) 786-2022
  • Chicopee Dialysis Center7.49 miles awayI 391 Industrial Park 317 Meadow Street Chicopee Massachusetts 01013Dialysis Stations: 17 (413) 535-2529
  • Western Mass. Kidney Center (Bma Springfield)7.54 miles away2000 Main Street Springfield Massachusetts 01103CMS Rating: 4 stars Dialysis Stations: 33 (413) 739-4751
  • Springfield Dialysis Center8.06 miles away125 Liberty Street, Suite 101 Springfield Massachusetts 01103Dialysis Stations: 16 (413) 736-9600
  • Dialysis Center of Western Massachusetts9.62 miles away601 Memorial Drive, Suite H Chicopee Massachusetts 01020Dialysis Stations: 15 (413) 593-3078
  • East Springfield Dialysis (Bma of Massachusetts)10.37 miles away1515 State Street Springfield Massachusetts 01109CMS Rating: 5 stars Dialysis Stations: 16 (413) 732-1586

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=225313