Glenoaks Convalescent Hospital

Unfortunately, we did not have any positive things to say about this facility's overall grade or its category grades. Its best category was long-term care. Nevertheless, with a D in this area, it still performed relatively badly. When nursing homes receive a grade in this range in this category it generally means the nursing home did not perform well in our measures relating to resident care. Once we looked at the quantity of care provided by aids and other staff, we then looked at the nursing home's vaccination records. This nursing home vaccinated 93.07692 percent of its patients against pneumonia, which is somewhat lower than we were hoping for but still a reasonably acceptable percentage. Surprisingly, this nursing home actually fared well at keeping its patients out of the hospital. It had only 0.01 hospitalizations per 1,000 long-term resident days. This was its best score in this category.

This nursing home received a grade of just D in the area of inspections. Unfortunately, this ended up being its second best grade. We take several aspects of a facility's inspection report into consideration in computing these inspection scores. One key factor is health deficiencies. We suggest you scrutinize the level of severity of the deficiencies. This particular nursing home was assessed a category G through L deficiency, which rank among the more serious categories of deficiencies. This generally indicates that the deficiencies found by CMS had potential to cause actual harm to patients. Finally, this facility also received 7 substantiated complaints in recent years. This is yet another bad sign.

The third category we graded is short-term care. This nursing home's received a poor short-term care score where it was given a lowly F. With our short-term care category, we attempt to craft a meaningful barometer for rehabilitation services. In this process, we look at a nursing home's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Given its score in this category, we were not stunned to learn that this facility is well below average in terms of the quantity of physical therapy and registered nurse hours offered to its patients based on the metrics we assessed. The last datapoint we considered in this area is the percentage of patients who were able to return home from the facility. This facility struggled quite a bit in this area as well, with just 0 percent of its residents returning home.

Switching gears to the last area, this facility really didn't perform very well in this area either. Due to a very poor grade of F in nursing, this is really as terrible as it gets. In determining a nursing home's nursing rating, we assess the quantity of hours nurses are with residents and the level of licensure of the nurses. With only 0.2 hours of nursing care per resident on a daily basis, this place's nurse staffing levels were significantly below the national average. Unfortunately, this nursing home also had terrible marks in some of the quality-based metrics to pair with its weak nursing hours. We looked at the percentage of patients suffering pressure ulcers and we were quite disappointed. This facility was at roughly 150 percent of the national average in this statistic.