Glenhaven Retirement Village

In addition to being a respectable nursing home overall, this facility also excelled in the category of inspections, where it earned an A-. Few facilities performed better in this category. Inspection ratings weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these factors by obtaining copies of nursing homes' inspection reports. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Based on this, we had a generally favorable view of this nursing home's inspections.

This nursing home also received an impressive long-term care score. As a matter of fact, we awarded it a grade of B in this category, which is one of our better. When nursing homes receive this type of grade in this category it is usually a good sign for patient care and suggests that the nursing home is well-staffed with nurses and aids. Once we assessed the volume of care provided by aids and other staff, we turned to the nursing home's vaccination records. This nursing home vaccinated 98.773 percent of its residents against pneumonia, which is better than most nursing homes. Lastly, this facility was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

This nursing home's nursing grade appears to be one of its better features. The facility received a grade of B- in this category. Nursing scores are heavily correlated with quality and quantity of nursing care. This nursing home averages just 0.4 hours of nursing care per resident per day. This is a very low figure. Lastly, although this nursing home got docked a bit for nursing hours per resident, it excelled in some of our quality-based metrics. With fewer than five percent of its residents sustaining pressure ulcers, it performed well in this metric.

The last area we scored is short-term care. We gave it an F in this area, which is a very poor grade. This is clearly a significant concern. With our short-term care score, we endeavor to forge a fair gauge for rehabilitation services. In doing so, we analyze a nursing home's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. Considering its poor rating in this category, we weren't shocked to discover that this facility offered substantially fewer physical therapist and registered nurse hours per resident than most other nursing homes. Finally, we looked at the percentage of residents who were able to return to the community from this nursing home. This wasn't a strength for this facility. We found that just 4.6 percent of this facility's residents returned home. At most facilities, about half of their patients are able to return home so this is well below average.