Glenhaven Retirement Village

In addition to faring well in its overall grade, this facility received even higher grades in the category of short-term care. It received one of our best scores in that area with an A-. In forming these short-term care scores, we analyze the nursing home's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of skilled professionals. Our objective is to devise a scale for comparing the rehabilitation services of various facilities. Unfortunately, we were not able to find information on registered nurse or physical therapy staffing for this nursing home. Lastly, we looked at the number of residents who ultimately returned home from this facility. We found that 5.7 percent of this nursing home's residents were able to return home.

This facility also performed well in inspections, which is based on the facility's recent inspection reports. In fact, we awarded it an A- for that area. Arguably the most important factor we look at in computing our inspection ratings is deficiencies. Deficiencies can be found on a nursing home's inspection reports. Nursing homes with higher grades in this area typically avoided the most severe deficiencies involving patient abuse or death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Even some of the best nursing homes receive an occasional ding on their inspection report.

Another one of this facility's impressive category grades came in the area of nursing care. We awarded them one of our better scores in that area, with a grade of B+. Our nursing score includes a handful of datapoints, many of which are based on levels of nurse staffing. This particular nursing home provided 0 hours of nursing care per resident per day. Finally, we also assessed several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility the nation in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can frequently be prevented by offering better nursing care, such as having a system of moving a resident even once per day.

The last category we assessed was long-term care, where this facility was awarded a B-. This actually turned out to be this nursing home's least impressive category. This is still not a poor grade. In a long-term care setting, the primary goal is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. Once we assessed the volume of care provided by aids and other staff, we then looked at the facility's vaccination records. We were pleased to discover that this nursing home vaccinated 99.39024 percent of its residents for pneumonia. Finally, this facility was also able to limit hospitalizations. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.