Glenhaven

One of the reasons this ended up being a quality nursing home is that it received a very impressive grade in inspections. In fact, inspections turned out to be its best category. In this category, we gave this nursing home a grade of A. Inspection scores weigh several factors, including deficiencies and federal fines. You can find more information about each of these issues by reviewing copies of nursing homes' inspection reports. Fortunately, although this facility had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are labeled as categories G through L. This tells you that the inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This facility also fared very well in the area of long-term care, where we gave it a grade of A. Only a select group of facilities received a better grade in this category. Facilities that excel in this category typically are well-staffed and offer extensive hands on care to patients. On top of assessing the volume of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This facility gave the vaccine to 95.3125 percent of its patients. Vaccines are critical to keeping patients healthy. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Turning to another strength for this facility, we gave them one of our better scores in our short-term care category as well, with a B. Short-term care ratings are based in part on the nursing home's quantity of skilled highly skilled professionals. This means a broad spectrum of services, spanning from registered nurses to physical and occupational therapists, as well as other variations of therapy. Unfortunately, it doesn't look like this nursing home provided data regarding its registered nurse or physical therapy staffing. Finally, we considered the percentage of patients who were able to return to the community from this nursing home. We found that 0 percent of this nursing home's residents returned home.

The last category we graded is nursing, where this nursing home was awarded a grade of B. Even though this proved to be its lowest category score, this is still an impressive grade. In computing our nursing ratings, we weigh both the number of hours nurses spend with residents and the skill levels of those nurses. This nursing home averages 0 hours of nursing care per resident per day. Finally, we also assessed certain nursing quality-based metrics in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these data points as good indicators of the quality of nursing care being provided, since better care tends to reduce these problems.