Friendship Village Retirement
600 Park Lane, Waterloo IA 50702 · (319) 291-8100 · 86.38% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Friendship Village Retirement is in Waterloo, Iowa. This city has a population of 70,157 people. This nursing home is a very solid facility, with an overall grade of B. The facilities in Waterloo received high grades across the board with a B+ city grade, making this one of the better places in Iowa to find a nursing home. This facility is stronger in some categories than others, but it didn't have any poor grades in any of our major areas discussed below. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 72 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
To pair with its favorable overall performance, we gave this nursing home an A+ for our inspections rating. Inspection grades take several factors into consideration, including deficiencies and federal fines. You can find more information about each of these factors by obtaining copies of nursing homes' inspection reports. While this facility had some deficiencies on its report, none were serious based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
This facility is also strong in the category of long-term care, where it was awarded a grade of B. It outpaced most nursing homes in this category. Nursing homes that do well in long-term care typically are well-staffed and offer extensive hands on care to residents. One of the criteria we considered after nursing hours is vaccines. This nursing home provided the pneumonia vaccination to 98.666664 percent of its residents. This is a proven method to minimize unnecessary deaths for the aged 65 and up population. Finally, this place was able to limit hospitalizations. Indeed, it had only 0.47 hospitalizations per 1,000 long-term resident days, which is an impressively low number.
Nurse Quality
This facility is also strong in the area of nursing, where it received a grade of B. It outperformed most nursing homes in this category. Our nursing grade focuses on the nursing home's nurse staffing levels. We consider both the levels of skill of the nurses as well as the quantity of hours spent with patients. This facility provided 3.1 hours of nursing care per resident per day. Lastly, we also assessed certain nursing quality measures in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We look at these areas as predictive indicators of the caliber of nursing care offered, since better care tends to reduce these problems.
Short-term Care Quality
Our next area is short-term care, where we awarded this nursing home a grade of C in this area. In the category of short-term care, we strive to qualify indicators of a facility's rehabilitation. We look at a facility's skilled nursing services, such as the ones performed by registered nurses and various therapists. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. Finally, we looked at the percentage of patients who were able to return to the community from this facility. We found that 35.7 percent of this facility's residents returned home. At most nursing homes, closer to half of their patients are able to return home so this figure is below average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Friendship Village Retirement Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of patients who have had a pressure ulcer. Pressure ulcers are skin damage due to staying in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of patients who sustained a major fall. Falls leading to severe injury are considered by many experts to be an indicator of nursing care . Falls which result in injury are often the result of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents that have had a urinary tract infection. Urinary tract infections are considered by many experts to be an indicator of nursing care at a nursing home. UTI's are routinely linked to lower quality nursing care. However, this metric could be misleading for certain nursing homes due to different reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is an indication of the percent of long-term stay patients who were given antipsychotic medication. Increased usage of these drugs may mean that a facility is using these medications to subdue residents in scenarios where such medications aren't medically indicated. Nevertheless, some facilities may need to rely on these drugs due to having more patients with Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint indicates the percent of long-term residents receiving antianxiety medications.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percentage of patients who are demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percent of patients that were given the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that required more assistance with activities of daily living over time. High levels of needing for assistance with ADL's may indicate decline of a resident's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percentage of residents who retained mobility levels over time. Retaining mobility is usually a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per thousand days of short-term care. There is a correlation between avoiding hospitalizations and the quality of rehabilitation services.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care. Staying out of the emergency room is one way to assess short-term care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percent of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of independence with ADL's usually correlates with superior rehabilitation services.
Percentage of Resident
Higher is Better