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Friendship Village Retirement

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Contracted Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B-plus
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+Mar 19: B+Apr 19: A-May 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: B+Oct 20: A-Jan 21: B+Feb 21: B+Mar 21: B+Apr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: ANov 21: AJan 22: A-Feb 22: A-Mar 22: A-Apr 22: B+May 22: B+Jun 22: B+Aug 22: B+Sep 22: B+
See Rating Overview
Friendship Village Retirement's website

600 Park Lane,
Waterloo IA 50702

(319) 291-8100

79.86% estimated occupancy 1

Friendship Village Retirement is a small non-profit nursing home located in Waterloo, Iowa. It looks like this is a fine nursing home. We gave this it an overall grade of B+, which is very good grade. This nursing home turned out to be one of the better nursing homes in Waterloo. Fortunately, this nursing home did not have any poor grades in any of the four major categories. More information about these categories can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • No Resident Council
  • No Family Council
  • Non profit - Other
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation


Best Nursing Home in Waterloo, Iowa badge

Best Nursing Home in Waterloo, Iowa Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
April 1, 2021April 2, 2021April 3, 2021April 4, 2021April 5, 2021April 6, 2021April 7, 2021April 8, 2021April 9, 2021April 10, 2021April 11, 2021April 12, 2021April 13, 2021April 14, 2021April 15, 2021April 16, 2021April 17, 2021April 18, 2021April 19, 2021April 20, 2021April 21, 2021April 22, 2021April 23, 2021April 24, 2021April 25, 2021April 26, 2021April 27, 2021April 28, 2021April 29, 2021April 30, 2021
May 1, 2021May 2, 2021May 3, 2021May 4, 2021May 5, 2021May 6, 2021May 7, 2021May 8, 2021May 9, 2021May 10, 2021May 11, 2021May 12, 2021May 13, 2021May 14, 2021May 15, 2021May 16, 2021May 17, 2021May 18, 2021May 19, 2021May 20, 2021May 21, 2021May 22, 2021May 23, 2021May 24, 2021May 25, 2021May 26, 2021May 27, 2021May 28, 2021May 29, 2021May 30, 2021May 31, 2021
June 1, 2021June 2, 2021June 3, 2021June 4, 2021June 5, 2021June 6, 2021June 7, 2021June 8, 2021June 9, 2021June 10, 2021June 11, 2021June 12, 2021June 13, 2021June 14, 2021June 15, 2021June 16, 2021June 17, 2021June 18, 2021June 19, 2021June 20, 2021June 21, 2021June 22, 2021June 23, 2021June 24, 2021June 25, 2021June 26, 2021June 27, 2021June 28, 2021June 29, 2021June 30, 2021
July 1, 2021July 2, 2021July 3, 2021July 4, 2021July 5, 2021July 6, 2021July 7, 2021July 8, 2021July 9, 2021July 10, 2021July 11, 2021July 12, 2021July 13, 2021July 14, 2021July 15, 2021July 16, 2021July 17, 2021July 18, 2021July 19, 2021July 20, 2021July 21, 2021July 22, 2021July 23, 2021July 24, 2021July 25, 2021July 26, 2021July 27, 2021July 28, 2021July 29, 2021July 30, 2021July 31, 2021
August 1, 2021August 2, 2021August 3, 2021August 4, 2021August 5, 2021August 6, 2021August 7, 2021August 8, 2021August 9, 2021August 10, 2021August 11, 2021August 12, 2021August 13, 2021August 14, 2021August 15, 2021August 16, 2021August 17, 2021August 18, 2021August 19, 2021August 20, 2021August 21, 2021August 22, 2021August 23, 2021August 24, 2021August 25, 2021August 26, 2021August 27, 2021August 28, 2021August 29, 2021August 30, 2021August 31, 2021
September 1, 2021September 2, 2021September 3, 2021September 4, 2021September 5, 2021September 6, 2021September 7, 2021September 8, 2021September 9, 2021September 10, 2021September 11, 2021September 12, 2021September 13, 2021September 14, 2021September 15, 2021September 16, 2021September 17, 2021September 18, 2021September 19, 2021September 20, 2021September 21, 2021September 22, 2021September 23, 2021September 24, 2021September 25, 2021September 26, 2021September 27, 2021September 28, 2021September 29, 2021September 30, 2021

Long-term Care Quality

Grade: A-minus

In addition to receiving a strong overall grade, this nursing home performed well in long-term care. We awarded it a grade of A- for that category, which is one of our highest scores. Long-term care grades of this caliber generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. Once we assessed the volume of nursing care, we turned to the nursing home's vaccination statistics. This facility vaccinated 95.89744 percent of its patients against pneumonia, which is an impressive figure. Pneumonia is too frequently a deadly condition for nursing home residents so we strongly prefer when a nursing home doesn't leave its residents vulnerable. Finally, this facility was able to limit hospitalizations. Indeed, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: B-plus

Another strong feature for this nursing home is that it was awarded an above average short-term care grade. In fact, this proved to be its second best category grade. In that category, we awarded this nursing home a B+. Our short-term care grade is often employed to judge a nursing home's performance with rehabilitation. In order to offer highly scored rehabilitation services, nursing homes generally must provide higher levels of skilled nursing. Skilled nursing includes registered nurses, physical therapists, respiratory therapists and other highly skilled individuals. Unfortunately, it doesn't look like this nursing home submitted registered nurse or physical therapist staffing data. The last datapoint we assessed in this area is the number of residents who ultimately were able to return home from the facility. We found that 0 percent of this nursing home's residents returned home as opposed to remaining at the nursing home on a permanent basis.

Nurse Quality

Grade: B-plus

Another one of this facility's impressive category grades came in the area of nursing care. We awarded them one of our better scores in that area, with a grade of B+. When determining our nursing ratings, we factor in both the number of hours nurses spend with residents and the levels of licensure of those nurses. This particular nursing home provided 0 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can often be avoided if more nurses aids and better safety protocols are in place.

Facility Inspections

Grade: B-minus

Lastly, we found that this nursing home has earned favorable inspections in recent years. In fact, we gave it a score of B- in this category. We would argue that one of the most critical factors in evaluating an inspection report is deficiencies. In this regard, we especially focus on the severity of those deficiencies. While this facility had a few deficiencies on its report, none of them were major deficiencies based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Friendship Village Retirement Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Friendship Village Retirement, 6.11% of Patients had Pressure Ulcers

This metric is a measure of the percentage of long-term care residents that have new or worsened pressure ulcers . We factor in this statistic in computing our nursing grades.

Minimizes Serious Falls

Grade: D

In Friendship Village Retirement, 3.69% of Patients had Serious Falls

This indicates the percent of residents that sustained a major fall. Falls leading to major injuries are considered to be a measure of nursing care at a nursing home. Falls are routinely the result of poor nursing care.

Minimizes Urinary Tract Infections

Grade: C

In Friendship Village Retirement, 3.09% of Patients had UTIs

This indicates the percent of patients who have had a urinary tract infection. Urinary tract infections are often associated with nursing homes with worse hygiene protocols. More frequent bathing can limit the number of UTI's sustained by residents in a nursing home. Keep in mind that this metric is affected by by the fact that nursing homes have incongruent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Friendship Village Retirement, 16.77% of Patients use Anti-Psychotic Medication

This tells you the percent of patients prescribed antipsychotic drugs. Antipsychotic drugs are administered to residents for many conditions, such as dementia. Tragically, in limited cases, high levels of antipsychotic drug use may mean a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Friendship Village Retirement, 18.7% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients prescribed antianxiety medications. These medications are typically given to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In Friendship Village Retirement, 4.48% of Patients

This is the percent of patients showing symptoms of depression.

Appropriate Vaccine Usage

Grade: B-minus

In Friendship Village Retirement, 94.58% of Patients

This is the percent of residents that received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A-minus

In Friendship Village Retirement, 16.82% Percentage of Patients

Measures the percentage of long-term residents that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and using the bathroom. Many believe this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B

In Friendship Village Retirement, 19.24% Percentage of Residents

This indicates the percent of patients that were able to retain mobility over time. Optimizing mobility can be a great sign for residents' well-being.


Grade: A

In Friendship Village Retirement, 1.24 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per thousand days of care.

Short-term Care: Rehospitalizations

Grade: B

In Friendship Village Retirement, 19.24 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term care. There is generally a correlation between reduced hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: F

In Friendship Village Retirement, 11.86 Percentage of Patients

This metric measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Staying out of the emergency room is one way to gauge patient well-being during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Friendship Village Retirement, 79.45% Percentage of Resident

This datapoint measures the percentage of short-term care patients who saw functional improvements, such as with activities of daily living. Some experts would argue this is a measure of rehabilitation performance.

Scores for Waterloo, IA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Waterloo, Iowa has 5 other nursing homes

Nearby Hospitals

  • Mercyone Waterloo Medical CenterAcute Care Hospitals 0.26 miles away3421 West Ninth Street Waterloo Iowa 50702Voluntary non-profit - Church(319) 272-8000
  • Allen HospitalAcute Care Hospitals 4.36 miles away1825 Logan Avenue Waterloo Iowa 50703Voluntary non-profit - Private(319) 235-3941
  • Mercyone Cedar Falls Medical CenterAcute Care Hospitals 7.23 miles away515 College Street Cedar Falls Iowa 50613Voluntary non-profit - Church(319) 268-3000
  • Waverly Health CenterCritical Access Hospitals 19.17 miles away312 9th Street Sw Waverly Iowa 50677Government - Local(319) 352-4120

Nearby Dialysis

  • Black Hawk Dialysis0.28 miles away3421 W 9th St Waterloo Iowa 50702Dialysis Stations: 18 (319) 272-8700
  • Cedar Valley Dialysis Center1.8 miles away1661 W. Ridgeway Waterloo Iowa 50701CMS Rating: 3 stars Dialysis Stations: 24 (319) 226-6425
  • Cedar Valley Waverly Dialysis19.23 miles away220 10th Street Sw Waverly Iowa 50677Dialysis Stations: 16 (319) 226-6425