Friendship Manor: Nursing Home OverviewSkip to content

Friendship Manor

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
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See Rating Overview
Friendship Manor's website

1209 21st Avenue,
Rock Island IL 61201

(309) 786-9667

80.42% estimated occupancy 1

Note: Friendship Manor has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Friendship Manor is an average-sized non-profit nursing home located in Rock Island, Illinois. With an overall rating of D, this is a relatively poor nursing home. Sadly, this grade is right in line with the city grade in Rock Island, which is also very poor. The only positive thing we can say about this facility is that it didn't receive any F's in any of the categories we assessed. More information about its category grades can be found below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Meal Delivery
  • Home Making
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Orthopedic Rehabilitation


Best Nursing Home in Rock Island, Illinois badge

Best Nursing Home in Rock Island, Illinois Awards 2020

Best Nursing Home in Rock Island, Illinois badge

Best Nursing Home in Rock Island, Illinois Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B-minus

While we were not high on this nursing home overall, we gave it a B- for our inspections rating. This score is more respectable than this place's overall score. Inspection ratings account for a host of factors included in a nursing home's inspection report. One of the most important criteria we rely on is the number and severity of deficiencies. While this place had a few deficiencies on its inspection report, none were major deficiencies based on CMS' scale. Lastly, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

Nurse Quality

Grade: B-minus

One of the other reasons we rated this nursing home so highly is that it received a very impressive nursing score. In that category, we awarded this nursing home an B-. The nursing grade weighs a variety of subcategories. The most heavily weighted one is the amount of time nurses spent with residents. This place provided just 0.4 hours of nursing care per resident each day. This is a low total compared with most nursing homes. Finally, we also assessed several nursing quality measures. While this facility got docked a bit for its nursing hours, it actually excelled in a few of these quality-based metrics. With less than five percent of its residents suffering from pressure ulcers, it fared remarkably well in this metric. This is generally a good indicator of quality nursing care. Pressure ulcers can often be avoided by offering better nursing care, such as by employing a policy of turning residents more frequently.

Short-term Care Quality

Grade: B-minus

The next highest category we gave this nursing home in any category came in the area of short-term care, where we awarded it a B-. Short-term care ratings are meaningful for individuals looking for rehabilitation. Rehabilitation generally mandates more highly-skilled nursing services. Skilled nursing means a wide scope of nursing services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Unfortunately, we found that this nursing home provided fewer registered nurse and physical therapist hours per resident than most other nursing homes. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that 4.3 percent of this facility's patients returned home. At most facilities, closer to half of their residents are able to return home so this figure is below average.

Long-term Care Quality

Grade: B-minus

Moving on to our fourth area, this facility received a B- for long-term care, which is generally a decent score. For prospective patients looking for a permanent place to live rather than rehabilitation, long-term care grades are a key measure. In addition to looking at the volume of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility provided the vaccine to 100 percent of its patients. This place also excelled at keeping its patients out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Friendship Manor Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Friendship Manor, 7.35% of Patients had Pressure Ulcers

This is the percent of residents that have had a pressure ulcer. Pressure ulcers, also called bed sores, are routinely the result of residents staying in one position for too long. Better nursing care limits the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-minus

In Friendship Manor, 4.02% of Patients had Serious Falls

This indicates the percentage of residents that suffered from a major fall. Falls resulting in serious injuries are often the result of poor nursing care. Additional nurse staffing minimizes the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: D

In Friendship Manor, 6.12% of Patients had UTIs

This tells you the percentage of residents that have had a urinary tract infection. UTI's are considered by many experts to be a measure of nursing care . UTI's are often linked to a facility with lower levels of hygiene. However, this datapoint could also be misleading for some nursing homes due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Friendship Manor, 7.23% of Patients use Anti-Psychotic Medication

This figure gauges the percent of long-term stay patients that were prescribed antipsychotic medication. High levels of antipsychotic drug use may indicate that a facility is using these medications to control patient behavior in scenarios where such drugs aren't medically indicated. Nevertheless, some nursing homes need to rely on these drugs due to having more patients with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Friendship Manor, 18.99% of Patients use Anti-Anxiety Medication

This is the percentage of residents given antianxiety medications. These medications are given to patients experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B

In Friendship Manor, 2.51% of Patients

This metric measures the percentage of long-term residents who are showing symptoms of depression. Some argue this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: B

In Friendship Manor, 97.83% of Patients

This indicates the percent of patients that have received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A-minus

In Friendship Manor, 10.86% of Patients

This tells you the percentage of patients who needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Friendship Manor, 18.16% of Residents

This tells you the percent of patients that maintained mobility over time. Optimizing mobility can be a good sign for residents' health.


Grade: A-minus

In Friendship Manor, 0.01 Hospitalizations per 1,000 resident days

This metric tracks the number of times residents are hospitalized per 1,000 days of patient care. Avoiding the hospital is key to maintaining the physical well-being of nursing home residents.

Short-term Care: Rehospitalizations

Grade: B-minus

In Friendship Manor, 18.16% of Residents Rehospitalized

This datapoint measures the number of rehospitalizations per thousand days of short-term care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical well-being of patients.

Short-term Care: ER Visits

Grade: F

In Friendship Manor, 25.33% of Patients

This is the number of emergency room visits per thousand days of short-term patient care. There is a correlation between fewer emergency room visits and the overall quality of care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Friendship Manor, 48.74% of Resident

This is a measure of the percent of short-term patients that experienced functional improvements.

Nearby Hospitals

  • Trinity Rock IslandAcute Care Hospitals 0.6 miles away2701 17th St Rock Island Illinois 61201Voluntary non-profit - Other(309) 779-5000
  • Genesis Medical Center-DavenportAcute Care Hospitals 3.83 miles away1227 East Rusholme Street Davenport Iowa 52803Voluntary non-profit - Private(563) 421-1000
  • Trinity BettendorfAcute Care Hospitals 6.17 miles away4500 Utica Ridge Road Bettendorf Iowa 52722Voluntary non-profit - Private(563) 742-5000
  • Genesis Health SystemAcute Care Hospitals 8.28 miles away801 Illini Dr Silvis Illinois 61282Government - Local(309) 281-4000

Nearby Dialysis

  • Fmc - Quad Cities0.58 miles away2623 17th Street Rock Island Illinois 61201Dialysis Stations: 19 (309) 786-1400
  • Fmc - Quad Cities2.85 miles away400 John Deere Rd. Moline Illinois 61265CMS Rating: 1 stars Dialysis Stations: 36 (309) 762-5570
  • Fmc - Davenport3.35 miles away120 W. Locust St. Davenport Iowa 52803Dialysis Stations: 19 (563) 323-3300
  • e.A. Motto Dialysis3.82 miles away1228 E Rusholme St #1000 Davenport Iowa 52803CMS Rating: 3 stars Dialysis Stations: 24 (563) 322-0101
  • Davita - Moline Home Training5.75 miles away4650 38th Ave Moline Illinois 61265Dialysis Stations: 2 (309) 736-4260
  • Fmc - Bettendorf6.1 miles away4480 Utica Ridge Road Suite 1130 Bettendorf Iowa 52722Dialysis Stations: 9 (563) 344-9977
  • Green Country Dialysis6.77 miles away5250 Utica Ridge Rd Davenport Iowa 52807Dialysis Stations: 12 (563) 355-7913
  • Fmc - Quad Cities Kidney Center Silvis, LLC8.43 miles away880 Crosstown Ave. Silvis Illinois 61282CMS Rating: 3 stars Dialysis Stations: 18 (309) 792-3517